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icecasino.com Reviews 922

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the wide selection of games and the user-friendly website, noting that the games run smoothly. Many people highlight the excellent customer service, describing the support team as responsive, quick, and always available. Reviewers also frequently mention fast and smooth deposit and withdrawal processes, along with generous bonuses. However, some customers have expressed dissatisfaction with the payment process, citing issues with delayed withdrawals, funds not appearing in their accounts, and accounts being blocked without clear reasons. A few other people also felt that the bonuses were not as frequent or as generous as expected, and some found the wagering requirements to be challenging.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

Product

Reviewers mention positive feedback about the product, particularly highlighting the extensive selection of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the support team for being... See more

Website

Clients share positive opinions on the website. Many reviewers praise the site's user-friendly interface,... See more

User experience

People report positive experiences with the user experience. Many customers describe the platform as easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend it. A wide selection of games and payment methods. Verification is smooth. Contacting support is also very easy and efficient. If you haven't played at IceCasino, you should give it... See more

Rated 5 out of 5 stars

The most best casino I’ve had a very good experience with ice.Casino so far. The site is user-friendly, deposits and withdrawals are smooth, and the selection of games is excellent. I also appreciat... See more

Rated 5 out of 5 stars

Ice Casino has a huge selection of games to choose from, some of the games the casino hosts even pay out sometimes. From a scale of 1 to 10 I would rate it a 7, there are casino's that give you a bett... See more

Rated 5 out of 5 stars

In my opinion this casino is the best one because it's not hard to win here like on other ones. Also there is so many , many great games to choose, the site looks very nice and smooth. I do have a lot... See more

Contact info

4.2

Great

TrustScore 4 out of 5

922 reviews

5-star
4-star
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1-star

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

I made a deposit of €10 to Ice Casino…


I made a deposit of €10 to Ice Casino more than a week ago. The money was successfully deducted from my bank account, but it never appeared in my casino balance. I have already contacted support but I did not receive a proper solution. This is unacceptable, and I want either my deposit to be credited to my account or refunded back to my bank. Until this issue is resolved, I cannot recommend this casino to other players.

25 August 2025
Unprompted review
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Reply from icecasino.com

Hello, Edi! We’re sorry to hear about the issue with your deposit. Please share your transaction details with our support team so we can resolve this quickly and ensure your funds are credited or refunded.

Rated 5 out of 5 stars

The casino is great

The casino is great, I can truly recommend it.
They have lots of bonuses, the support team is available 24/7 and they always withdrawal your winnings😆😁

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Recommend 5/5

I highly recommend it. A wide selection of games and payment methods. Verification is smooth. Contacting support is also very easy and efficient. If you haven't played at IceCasino, you should give it a try. My rating: 5/5

21 August 2025
Unprompted review
Rated 4 out of 5 stars

Over all I like this casino

Over all I like this casino, but when I was going to take a larger winning out, they made it very difficult. I have got some of it now, and waiting for the rest. If you are a patient person that don't mind the back and fort and the waiting, this will not bother you. I am not that patient, and think it's unnecessary to make it that hard. But besides that, I like the casino very much:)

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Best casino by far,

Ice casino by far is the best casino they pay out so fast and their tournaments are awesome it's easy to have fun at ice casino day and night, thank yous so much

12 August 2025
Unprompted review

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