the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i went to the hungry horse in bagshot and it was honestly extremely disappointing. i ordered the hand carved beef roast, apple crumble, and sticky toffee pudding. the beef was cut with the grain so it was rough and chewy and it was overcooked so it was dry. the broccoli was overcooked and also chewy. the apple crumble came with custard that was clearly from a can or carton and the apple crumble itself tasted synthetic. the sticky toffee pudding was nauseatingly sweet and came with an abundance of custard (strange pairing) but the actual cake itself was good. and we sat in the garden so the service was awful; we got told we had to grab our own cutlery, our own seasoning/condiments, and our own napkins, which i thought was weird but it’s fine i get it. when our server came outside after we finished our roasts we
told her it was great and we said thank you and we got a rude ‘mhm’ back. not to mention she didn’t come to check up on us ONCE during the whole meal. i was severely disappointed and will not be coming back.

Reply from Hungry Horse
food was amazing, service was great, atmosphere was lovely as always, but was immensely hot in there so air con installation is ideal.

Reply from Hungry Horse
Very awesome experience at Mount Pleasnt. The food is sumptuous, high quality and good value for money.
The staff are quite polite and quite friendly. Excellent service!! Well done to all the staff..

Reply from Hungry Horse
Good customer service, quality meal, and great value for money.
The waiter, Mason at Mount Pleasant and other staff on duty were very brilliant and courteous.

Reply from Hungry Horse
Staff are always very pleasant especially Hayley on reception and Adene at breakfast plus another lady name not known.
Food is served quickly and hot and substantial.
Busy and popular pub.

Reply from Hungry Horse
The restaurant was very clean and welcoming, lovely food and pleasant staff-particularly Lea and Jamie.

Reply from Hungry Horse
The staff lilly, lottie and halley were amazing, the food was out in great timing, highly recommend.

Reply from Hungry Horse
Decent food, friendly staff. Lilly, Lottie and Halley were great

Reply from Hungry Horse
Fantastic staff and service for the England match.

Reply from Hungry Horse
What can I say fantastic service from lilly lottie and halley , pub was packed during England game and they kept the bar running well 👍

Reply from Hungry Horse
We were looked after by the lovely Mia and Ronan this evening. they both went above and beyond to keep us and our daughter fed and watered. Thank you and see you next time :-)

Reply from Hungry Horse
As always a lovely welcome and Clare Bear at Rochester Waters Edge ensured we were comfortable and looked after all our party.
Outstanding service and food was excellent value for money.

Reply from Hungry Horse
Brilliant environment.
Excellent service.
Shit pool table.

Reply from Hungry Horse
Kerrie, the server/bar staff member, was incredibly friendly, patient and attentive. She made the visit worth it.

Reply from Hungry Horse
Great food and drinks. Great service from Maz will be here again

Reply from Hungry Horse
Delicious food. Great value for money. Excellent service! Thank you very much.

Reply from Hungry Horse
Excellent food, well trained staff, very quick service, the staff are always friendly. Great location near to Motorway junction and plenty of parking spaces. My 2 children, Mum, Dad, Wife and I eat there most Sundays.

Reply from Hungry Horse
Went for a meal with the family fantastic food good service and reasonable price thank you

Reply from Hungry Horse
Had a lovely meal and great service. Marina was fab.
The puddings were fantastic.
Will come back again

Reply from Hungry Horse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.