Hungry Horse Reviews 

7,733
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, welcoming, and helpful, often going above and beyond to ensure a pleasant visit. The service is frequently highlighted as excellent, with many people appreciating the efficiency and attentiveness provided. Reviewers often find the food to be of great quality, tasty, and served in generous portions, offering excellent value for money. However, some customers also noted inconsistencies with food quality, describing meals as lukewarm, overcooked, dry, or even tasteless. A few other people also felt that the atmosphere could be improved, mentioning issues like sticky surfaces or a run-down appearance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers had positive experiences with service, frequently praising the staff for being polite, helpful, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the food as delicious, excellent, and... See more

Product

Customers consistently note positive experiences with product, with many describing the food as delicious,... See more

Location

Reviewers highlight ambiguous aspects of location, with some finding specific venues like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,733)

807 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Breakfast

Went for breakfast. Lewis and Teigan were lovely they were very polite nothing was too much trouble, breakfast and coffee were served promptly, it was fresh and hot. They put the Rugby on the TV for my husband it was a nice relaxed vibe

4 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're very happy to see this excellent review and we know that Lewis and Teigan will be over the moon to have received such a positive review and rating. Thank you and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Logan In the glass horse in St helens…

Logan In the glass horse in St helens was amazing he looked after me and my family when we visited he went above and beyond. Logans service skills and attitude towards us and everyone around was brilliant. Thanks for the great attitude pal

3 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What an absolutely amazing review! We're so proud that Logan could really impress you with the amazing service and we will make sure we pass on your thanks! Thank you for stopping by and please do pop back again in the future!

Rated 5 out of 5 stars

Popped in for a early lunch

Popped in for a early lunch, had the Friday burger deal, excellent value for money.
Food was delicious and served quickly.
The 2 staff members we had interactions with were friendly and helpful.
Would recommend.

3 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Friendly and helpful is always what we love to see and it's great that you loved the tasty food we serve. Thank you for the amazing review and rating and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Always go in the hungry horse in…

Always go in the hungry horse in Bromborough Adene usually serves us and is always friendly and welcoming and goes out her way to assist with anything I need

1 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Friendly and welcoming is always what we aim to be and it's wonderful that Adene could make you feel so welcome. Thank you very much for sharing this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Always lovely staff in hungry horse…

Always lovely staff in hungry horse Bromborough made to feel very at home and Adene is always very helpful and thoughtful.

3 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

It's excellent that we could really impress you with the helpful and thoughtful service we delivered and it's excellent that we could really lend a hand. Thank you so much and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, Adene made conversation with us, which was really nice. Area clean and food nice

3 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is a wonderful review and it's great that you found Adene to be so friendly, that's fantastic to read and we will certainly pass this on. Thank you so much for the amazing review and rating and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great food

Great food, great value and staff were very friendly and helpful, Sarah and Freya made us feel very welcome, nice amd relaxed atmosphere with a the food served with a smile!

2 July 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Sarah and Freya will be over the moon to see this and it's fantastic that you found us to be so friendly and helpful! We'd love to welcome you back again in the future.

Rated 5 out of 5 stars

Well worth a visit

Brilliant staff and the food was excellent. Sarah, Paige and Beth were very friendly and we were looked after well. We will be back. Well done.

30 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Sarah, Paige and Beth will be over the moon the to see this fantastic review and we're really proud to hear that you found them to be so friendly. We really appreciate your review and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Excellent service and a warm welcome…

Excellent service and a warm welcome steak was cooked to perfection.

30 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're really pleased that you loved your steak and we are grateful for you taking the time to share this fantastic feedback, please do pop back again to enjoy more excellent service!

Rated 5 out of 5 stars

The food and staff were amazing

The food was amazing, and very well priced.
Cameron a staff member was very polite and helpful, and payton another member of staff was very accommodating and lovely.
All members of staff were very helpful in lovely and all went above and beyond. Would 100% recognise

28 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and helpful service that we deliver and we're glad that our team could go that extra mile to ensure you received the very best service. Thank you and we'd love to see you back again in the future. Many thanks.

Rated 4 out of 5 stars

Visited The Mount Pleasant in Coventry…

Visited The Mount Pleasant in Coventry on 27/06/26. The staff were very welcoming and polite. The food we ordered arrived swiftly. It was well presented and tasted lovely.
The pub was was very quiet but I think that's more due to the hot weather and the football later in the evening as have been other times and it has been busy.
Thank you to the staff for serving the food and drinks politely and with a smile even though it was very hot.

27 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and welcoming service and we're really pleased that you loved the food and drink. Thank you so much and we'd love to welcome you back again in the future. Many thanks.

Rated 5 out of 5 stars

We had a brilliant experience in Sherwood Manor

We had a brilliant experience in Sherwood Manor. Our waitress Carri was lovely and very helpful.

27 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that Carri could deliver such a helpful service and we will make sure we pass on your fab comments. Thank you and we'd love to welcome you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great place to go

Great food, great deals and excellent service. AJ was an amazing host.

26 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

AJ and the team will be over the moon to see this and it's wonderful that we could deliver such an excellent service to you. We are grateful for you taking the time to share this and we'd love to see you back again in the future. Many thanks.

Rated 4 out of 5 stars

Great service from Dani

Food was ok but the service from Dani was excellent

25 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We're so pleased that you loved the food and the excellent service and we really appreciate you taking the time to share this. We'd love to welcome you back again in the future!

Rated 3 out of 5 stars

Food was good staff lovely

Food was good staff lovely.
Hotest day of the year so far and there was no air con. No doors open (little windows yes) the sweat was dripping off us while we were trying to eat. The poor staff were so hot but kept smiling and borrowed our fans as a couple of us bought little portable ones. Its so not acceptable making staff work in those conditions. And trust me if the weather is that hot again we will be cancelling. Please think of ur customers trying to go out and have a nice night. And your staff for coping in conditions like that.
Sarah, Jemma, and another lovely lady served us.

23 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you very much for getting in touch, we're pleased that you enjoyed the food. We do apologise about the heat and appreciate you sharing your concerns, please don't hesitate to send an email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into it and can contact you about it from there. Many thanks,

Rated 1 out of 5 stars

Nice location garden for the children

Nice location garden for the children, excellent parking and even now car charging points. Unfortunately when you go in, it’s uninviting. The whole place needs a good clean. The seats are sticky. The tables are sticky. The menus are sticky. The food was okay, it was average pub grub. Which would expect.
The toilets were great and the member of staff Cameron tried really hard and was very enthusiastic. All in all we didn’t feel like we are having a family dinner, there were 10 of us, and this was because the place was a bit icky.

20 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crosocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will fully investigate and can contact you about it from there. Many thanks.

Rated 4 out of 5 stars

Great service but the food was a bit…

Great service but the food was a bit over cooked for my liking and it costs more then I thought as the salmon cost more then the deal that was on today If there was a drink included it would of been better dessert was delicious but I felt that the sweet potato fry’s was overcooked and the salmon tasted like it was cooked too long but all n all not bad will definitely go again location perfect the pub was a bit dirty as my original table was not cleaned it was covered in salt and sticky residue from the drinks from earlier so I had to move tables but when I sat down there was food on the floor a bit dated but a pleasant pub and the ice cream was delicious with my desert x

23 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this lovely review! We're so pleased that you had such a great time although we are very sorry to hear that the fries were overcooked and you found the table sticky, we always appreciate feedback so if you'd like to discuss this with our Customer Relations Team, please don't hesitate to send an email to crsocialmedia@greeneking.co.uk, who will reach out to you directly. Many thanks.

Rated 5 out of 5 stars

Bar staff/ waitresses were very friendly

We visited the Warren/Hungry horse in Kettering yesterday and had a very pleasant evening there.
Bar staff/ waitresses were very friendly. They accepted changes to their menu, like deleting some items and adding another. There were four of us and all agreed the food was very good and the prices reasonable

22 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you very much for taking the time to share this amazing review and rating and it's wonderful that you found the team to be so friendly. We are grateful for the positive comments and if there's ever anything more we can do for you again, please don't hesitate to reach out and let us know. Many thanks.

Rated 5 out of 5 stars

Enmma

Enmma! She was absolutely brilliant so polite and enthusiastic, recommended me different meals found the perfect one for me. Top service !!

21 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is absolutely amazing to see and it's excellent that we could offer such a polite and enthusiastic service. We truly appreciate you taking the time to share this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

The service was great

The service was great! The korean BBQ burger was a top tier burger. Taste was beautiful. Ehmma was a great server

21 June 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

What an amazing review! We're so pleased that you loved the Korean BBQ burger. Thank you so much for the lovely review and we'd love to see you back again in the future. Many thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look