Hume Health Reviews 

First of all it was such a disappointment that the Hume 1.0 band battery stopped charging anymore/ degraded battery all with in 3 months of usage.

Apart from that, the troubleshooting was quite stress free process. Mary, Mikha, Ellanie have guided me through the process of initiating a replacement of Hume 1.0 band. As far as of now everything looks like it is on a good track.

Thank you for your support!
Hoping to receive the product without any defects/ delays/ etc.

Would I recommend- if it would have worked perfectly well then yes

As of now NO!

I find I feel much more educated about the needs of my body with the iPod and band together. It’s not a blind guess at how you are doing, what you could be doing in addition. You have many very important parts of your health being monitored and put together in a report, to show the good and the improvements needed. If you are serious about loosing weight in a responsible way, this is the way to go.

ive had my hume band since day one i now have hume band 2 ive had the backup since day 1 couldnt praise hume staff enough got to give a call out to CARL who looked after me so much respect for there customers

Horrible company that plays games! Trust me, do not get involved in their company. Product is junk there a bunch of scammers.

I had an issue after a recent firmware update that affected my Hume band. I reached out to support, and Carl was outstanding throughout the entire process. He was responsive, professional, and took ownership of the issue, ultimately arranging to replace and upgrade both my and my wife’s bands.

It’s refreshing to see a company stand behind its product and provide customer service that genuinely puts the customer first. Thank you, Carl, and the Hume team. I appreciate the support and look forward to continuing to use the platform.

I didn’t even ordered the product. I clicked on their ad, made sense to purchase it. Went on their website but didn’t finish the order. After that, a whole barrage of emails text messages and phone calls started. It was so pushy that I decided to not to order it. If a company is pushing this product so hard, I have no trust in it.

My hume health band provides all the health info I need to share with family and my doctor.

Hume Health is amazing. I’m an overweight, menopausal woman. Hume has given me a purpose. The band and pod watches over my calories, my movement and sleep guiding me to a successful weight loss. I can see where my problems lie and how I can solve them. It takes a bit of getting used to it, but I love what Hume does.

The device worked for a few weeks then quickly deteriorated, the app never worked properly, sleep was never tracked, battery life went down to a couple of hours only. We requested a replacement, eventually we received one, same thing happened very quickly. They said they’ll replace it with an updated version, that was a month ago and we still haven't received anything. Terrible product, terrible service. Avoid this brand.

I am pleasantly impressed with the quality of service and professionalism and quick response. Thank you so much!

Please know that this is real. I received a dead on arrival Hume band 2. Will not charge. To date the tech department is a chat bot and emails are canned. I am requesting a refund of this device as it is defective. Yet they want nonsensical pictures and videos and this is nothing but a delay tactic and a smokescreen. The idea of the upgrade seemed good. I was using a band 1 and pod. I thought highly of them. Now I migrate to another band that tracks for sure. I also wear an ultra 3 soon to be a 4. Please be cautious with Hume because if it fails you appear to be disappointed.

Have had the band and scale for 3 months. The fluctuations in weight and other measurements on both were sizeable from day to day, connectivity issues were constant. Have canceled my subscription, deleted the app, and wasted a ton of money . Do better Hume!

Battery life very poor it will say 40-50% and die a few hours later - it dies with no warning or notification the health score you pay for just repeats the same advisories with not clear methods of how to improve. Step counts and sleep tracking also doesn’t match my watch I will give the whoop a try after my subscription is up with hume wouldn’t recommend.

I ordered a Band 2.0 - arrived ok but when I used it, I was only getting 2 days battery life from it, despite ensuring it was connecting properly. Contacted Customer services to see what they could do about it and after swapping a couple of friendly emails, they agreed to replace it. New one arrived and works perfectly (2 weeks battery life now). Great custom service, particularly from Ellaine!

I am really happy with the band and pod. It gives me a very detailed account of my health and the best thing is that you are not forced to purchase the AI version. Even if you get the AI version it's much cheaper than Whoop. I would definitely recommend this product and company.

I had a really good experience buying from Hume and the customer service was excellent I am enjoying the band and the scale, it’s the right information and to the point

My inquiry was addressed satisfactorily in a very timely manner. The customer service rep was professional and courteous.

Elaine was very prompt, courteous and helpful. She was professional and respectful and quickly took care of my needs.

My interaction with Gixela and all the Hume staff has been wonderful. If you ever have to deal with their customer service, know they have your best interest at hand and will treat you warmly.

Thanks,
BB

I’m a new customer to HUME, literally getting my band last week. I love all the details and all the information it gives, however, had a slight problem with it tracking my sleep. I would like to say upon contacting customer service, all the staff has been extremely helpful and taking care of the problem. They are sending me a new band, which is fantastic customer service. I’ve had an Apple Watch for five years, and this does far more, more comprehensive data, and the information portrays definitely helps you get a handle on your overall health and well-being. I would definitely recommend the HUME band for those that are taking their health, wellness, and physical fitness seriously. They definitely stand behind their product and everybody you contact is more than willing to help to make sure you’re completely satisfied.
John C