I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more
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Hume Bsnd 2.0...in a nutshell
Hume Bsnd 2.0...in a nutshell, pretty crap!. Doesnt accurately record steps, its way off...if this is off, what else. The sleep profile is difficult to interpret. I could go on but as far as I'm concerned, if it cant count basic steps accurately then it is useless for me. Oh, and dreadful customer service, so difficult to get anything done.

Reply from Hume Health
Thrilled to be part of the Hume family
My experience with the Hume team was a breath of fresh air in this dog eat dog world .They are super responsive and helpful. I found hume in my quest to heal myself a resent widow who walked him threw cancer i lost myself ..My hume band has helped me stay focused ..and given me so much useful information..Koodos Hume keep a go..
This has changed my life
This has changed my life. The band and the pod has adjusted my habits to a point that I’ve dropped my garmin watch as it just compete with this.
My doctor recommended this to me and my whole family have one.
Poor device poor app
Does not work at all.
None of the info it tracks is accurate.
With the hume it shows i slept 1 hr tonight. My garmin shows 7hr (correct).
When it comes to counting steps is absolutly useless. The list continue, im not sure it measure anything correct. Its a poor product and the app issnt good eather.

Reply from Hume Health
I've had a verExcellent Product and Outstanding Customer Supporty positive experience…
I've had a very positive experience with HumeHealth. The product has been easy to use, well-designed, and has been a valuable tool for tracking my health and wellness. When I needed assistance, the customer support exceeded my expectations. Elaine was incredibly professional, friendly, and responsive throughout the entire process. She handled my replacement request quickly, kept me updated every step of the way, and made the experience completely stress-free. It's refreshing to see a company that stands behind its products and provides such excellent customer service. Thank you, Elaine, for your outstanding support—I highly recommend HumeHealth to anyone looking for a quality health product backed by a great support team.
Great family of products to track your health.
The Hume family of products has given me great insight into my health. Between the wearable and the scale, you will learn great insights as to what's going on with your health. Some of the metrics are pretty advanced, so it takes a little while to figure out what they mean. Overall, a great addition if you're trying to keep track of your health
Further update !
Once I ordered the product I realised the app wasn’t free. I contacted the company and agreed to return it. So I followed their instructions and returned the item. I waited a week and followed up . They confirmed the item had been received and checked and I’d received a full refund in 3-5 working days.
20 days later and I’m still waiting. Customer service is shocking.
So I had an update last night. With an apology .. we will try and fast track your refund. It could take up to 10 working days.
So yet another 10 days for the 3rd time!!! Unexceptionable.

Reply from Hume Health
Great support
The hume band I received developed a fault after a few days (hence 4 stars) but the customer support was excellent and quick. A new band sent out after completing some troubleshooting steps.
Transforming My Health Journey with the Perfect Duo – Hume Health Band & Hume Pod!
The Hume Health Band and Hume Pod are an amazing combination! Together, they provide a complete picture of my health with accurate body composition insights, continuous activity tracking, and easy-to-understand wellness data. The app is intuitive, and the personalized insights have helped me stay motivated and make healthier choices every day. Highly recommended for anyone serious about understanding and improving their overall health!
Wish I could return it
If I could return it, I would. Too costly for all the issues. I've lost 70 lbs but it continues to give me the same metabolic age I was on day 1. Then in the last 3.5 months, I've lost 35 lbs, but it says my body fat jumped from 39% to 52%. That's not one weigh in btw, that's a progress report from March through July. And apparently, I must be wasting away because the Hume says my lean body mass went from 146lbs down to 108 in that timeframe. That's on GLP, high protein low carb diet with weight training and other muscle preservation guards in place. I've reset it and cleared cache on app. The most unmotivating product. Customer service wants DEXA scans and comparisons to other products like theirs in order to "help", like why would I own more than one $200+ scale? And the whole sales pitch for this scale is how much they're like a DEXA scan, why would I pay for one? Don't waste your money.

Reply from Hume Health
Hume customer service is top-notch
Hume customer service is top-notch, they got right back to me quickly and resolved my problem no questions asked! I’m very happy we chose Hume and we will be recommending this company to all our friends!!
Saw a fb ad for the wristband and it…
Saw a fb ad for the wristband and it clearly said no subscription fees. After I placed the order it said first month of subscription is free. I felt deceived so I cancelled it before it was shipped. Currently I’m still waiting for my refund and it’s been over 10 days since my cancellation. This company is full of crap and operates shady. Terrible service.

Reply from Hume Health
Purchased the Hume band back in…
Purchased the Hume band back in February 2026. From day 1, I had issues with the band shutting down at 30% battery life and continued to get worse. I reached out to Hume Support, and they provided guidance to try to correct the issue, updated the app, reset the band, etc. Currently, I’ve stopped wearing the band altogether as I still have the same issue and Hume Support shows zero integrity in resolving the problem. They did state if I subscribed to the Premium subscription, I would be eligible for a new one. So, you want me to invest more money in something that doesn’t work???? It’s hard to score this device greater than 1 star as it never worked as intended. They oversold a product and underdelivered. Look elsewhere. Do not waste your money.

Reply from Hume Health
I like the immediate feedback from the…
I like the immediate feedback from the app. My weight control NP uses a similar system system so I can see my progress before my next appointment.
Great products
I have both the band and the body scales and find the insights from both really helpful in looking at my day to health and ways to improve.
Great company
Great company, excellent product and data. The customer service is responsive and quick to resolve any issues. I had a very pleasant experience with Ellaine.
The product has been a game changer in…
The product has been a game changer in my life. I have adapted better habits because of it. It tends to guide me and my wife to chase our goals. For some reason it challenges you in a way that is productive. We have both band and pod scale. This has been a great purchase and keeps us on track. Highly recommend. It does more than you can imagine. Heart rate, blood pressure, body weight and fat percentage, cardiovascular health…..everything , can’t say enough good things. Also great customer care. When I received my first scale was not working properly. Customer service rep help troubleshooting, but still nothing. Replaced it immediately and no problems whatsoever.
Doesn't work accurately
Doesn't work accurately,
Returned and took ages and numerous emails to get a refund !!

Reply from Hume Health
Overall experiencethe product does work…
Overall experiencethe product does work issues with the band replacement was takes too long for replacement apart from that pretty good
Finally a wearable that actually explains my body, not just counts my steps
At 40, I've tried every tracker out there and always gave up after a few weeks — too much data, no real meaning. The Hume Band + Pod is different. It doesn't just throw numbers at me, it tells me why I'm tired or why my sleep's been off, and actually nudges me to rest or push harder based on how my body's really doing. The Pod's body composition scan was eye-opening too. Comfortable to wear, dead simple to use, and for the first time I feel like I actually understand my own health instead of just guessing. Worth it. 🙌
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