I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more
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Great products
I have both the band and the body scales and find the insights from both really helpful in looking at my day to health and ways to improve.
Great company
Great company, excellent product and data. The customer service is responsive and quick to resolve any issues. I had a very pleasant experience with Ellaine.
The product has been a game changer in…
The product has been a game changer in my life. I have adapted better habits because of it. It tends to guide me and my wife to chase our goals. For some reason it challenges you in a way that is productive. We have both band and pod scale. This has been a great purchase and keeps us on track. Highly recommend. It does more than you can imagine. Heart rate, blood pressure, body weight and fat percentage, cardiovascular health…..everything , can’t say enough good things. Also great customer care. When I received my first scale was not working properly. Customer service rep help troubleshooting, but still nothing. Replaced it immediately and no problems whatsoever.
Doesn't work accurately
Doesn't work accurately,
Returned and took ages and numerous emails to get a refund !!

Reply from Hume Health
Overall experiencethe product does work…
Overall experiencethe product does work issues with the band replacement was takes too long for replacement apart from that pretty good
Finally a wearable that actually explains my body, not just counts my steps
At 40, I've tried every tracker out there and always gave up after a few weeks — too much data, no real meaning. The Hume Band + Pod is different. It doesn't just throw numbers at me, it tells me why I'm tired or why my sleep's been off, and actually nudges me to rest or push harder based on how my body's really doing. The Pod's body composition scan was eye-opening too. Comfortable to wear, dead simple to use, and for the first time I feel like I actually understand my own health instead of just guessing. Worth it. 🙌
Maui was a great help!
Maui was a great help! Prompt response, and thorough help with my issue. I really appreciate it!
Hume band and pod combo
Other than a couple of glitches in data recording both the band and the pod have made it very easy to understand my current health and provide the platform to manage my efforts to improve inside the boundaries of my recovery.
I had a flaw on my new band
I had a flaw on my new band. I emailed customer service and with in a day got back a response from Andrew. He was very responsive and helpful. Said they would send my a new band in 24 to 48 hours. It’s been less than a week and I just received my new band. Great service! Thank you!
Seems to be working as advertised
So far so good. Everything seems to be tracking correctly. I like the band because I can wear all of my watches and still have everything tracked!
I have the Hume scale and Hume band…
I have the Hume scale and Hume band 2.0. I love both. I get great insight into my well-being. I’ve been using the scale for about 8 months and the band for about 1 month. I really like the sleep tracker as well as the HRV. So far so good. I would highly recommend.
Terrible app swing from ban to good…
Terrible app swing from ban to good every week including no changes to diet or exercise

Reply from Hume Health
I feel like a valued customer
I love my band and scale. i was making great progress when I lost my band. Carmi helped me with replacing my band so I can continue with my journey to improved health and wellness.
Great customer service!!!
Great customer service!!!! Very happy with the outcome of my issue and speedy resolution!!! ❤️
I’ve had the band for about a month
I’ve had the band for about a month, I just got the scale last week. I appreciate the feedback and accountability that having both products has given me. I’m making better health decisions these days, and I’m looking forward to seeing my progress and improvement in the next few months. My goal is to be in better shape by my next birthday. It wasn’t a cheap endeavor, but the impact on my health is worth it.
The way customer service should work!
The customer service representative, Lois, responded to me with a wonderfully comprehensive set of answers that addressed all my concerns calmly and to my great satisfaction. Many other tech oriented companies could learn a lesson or two from Lois. Take the customer seriously and courteously and you have a customer who will happily recommend your company to friends.
Finally a scale that WEIGHS the pros…
Finally a scale that WEIGHS the pros and cons of your health. No more guessing, real numbers that gives you real results about you, your health and the way forward about it. Its so worth it.
The sleep readings are a joke
The sleep readings are a joke, always wrong , now measured it while wearing other sleep monitors, each other device reads more accurate sleep patterns, If I sleep for at least 8hrs it says about 1.50mins, where the other devices, for example Fitbit and my Garmin reads the sleep period. I Stopped wearing it for a period of time, because the sleep readings affects the rest of the readings , reinstalled the app and did a reset, still not reading anywhere near my sleeping periods very disappointed

Reply from Hume Health
Overall the experience has been great
Overall the experience has been great. Aside from some connectivity issues at times during workouts, everything works flawlessly on both the band and the pod. Having the information on the how my body is doing and reacting to the health changes I have been making is a true gift. Paired with bloodwork labs, the Hume products are a great asset that will make a difference on your approach to longevity.
Faulty pod and no refund.
Purchased human band and pod both received both but pod was faulty (will not perform scan), spent over a week going back and forth we've suggestions to reset reputing up download new app download upgrade none of these worked. Band is useless without the pod as you get limited data feed back, so ask for refund it has been two months now and no one has issued a refund. With the hume band I tried to follow its suggestions of exercising and getting heart rate up but it's hard to judge when you not able to have a readout on the band of what your heart rate is. Have requested refund for faulty product 5 times now and all I get back is that it is being processed.

Reply from Hume Health
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