I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more
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Seems to be working as advertised
So far so good. Everything seems to be tracking correctly. I like the band because I can wear all of my watches and still have everything tracked!
I have the Hume scale and Hume band…
I have the Hume scale and Hume band 2.0. I love both. I get great insight into my well-being. I’ve been using the scale for about 8 months and the band for about 1 month. I really like the sleep tracker as well as the HRV. So far so good. I would highly recommend.
Terrible app swing from ban to good…
Terrible app swing from ban to good every week including no changes to diet or exercise

Reply from Hume Health
I feel like a valued customer
I love my band and scale. i was making great progress when I lost my band. Carmi helped me with replacing my band so I can continue with my journey to improved health and wellness.
Great customer service!!!
Great customer service!!!! Very happy with the outcome of my issue and speedy resolution!!! ❤️
I’ve had the band for about a month
I’ve had the band for about a month, I just got the scale last week. I appreciate the feedback and accountability that having both products has given me. I’m making better health decisions these days, and I’m looking forward to seeing my progress and improvement in the next few months. My goal is to be in better shape by my next birthday. It wasn’t a cheap endeavor, but the impact on my health is worth it.
The way customer service should work!
The customer service representative, Lois, responded to me with a wonderfully comprehensive set of answers that addressed all my concerns calmly and to my great satisfaction. Many other tech oriented companies could learn a lesson or two from Lois. Take the customer seriously and courteously and you have a customer who will happily recommend your company to friends.
Finally a scale that WEIGHS the pros…
Finally a scale that WEIGHS the pros and cons of your health. No more guessing, real numbers that gives you real results about you, your health and the way forward about it. Its so worth it.
The sleep readings are a joke
The sleep readings are a joke, always wrong , now measured it while wearing other sleep monitors, each other device reads more accurate sleep patterns, If I sleep for at least 8hrs it says about 1.50mins, where the other devices, for example Fitbit and my Garmin reads the sleep period. I Stopped wearing it for a period of time, because the sleep readings affects the rest of the readings , reinstalled the app and did a reset, still not reading anywhere near my sleeping periods very disappointed

Reply from Hume Health
Overall the experience has been great
Overall the experience has been great. Aside from some connectivity issues at times during workouts, everything works flawlessly on both the band and the pod. Having the information on the how my body is doing and reacting to the health changes I have been making is a true gift. Paired with bloodwork labs, the Hume products are a great asset that will make a difference on your approach to longevity.
Faulty pod and no refund.
Purchased human band and pod both received both but pod was faulty (will not perform scan), spent over a week going back and forth we've suggestions to reset reputing up download new app download upgrade none of these worked. Band is useless without the pod as you get limited data feed back, so ask for refund it has been two months now and no one has issued a refund. With the hume band I tried to follow its suggestions of exercising and getting heart rate up but it's hard to judge when you not able to have a readout on the band of what your heart rate is. Have requested refund for faulty product 5 times now and all I get back is that it is being processed.

Reply from Hume Health
I monitor my body and health daily
I monitor my body and health daily. I am very happy to be given the opportunity to adjust the parameters and improve the results.
The band plays on
The band and pod provide a very complete view of yourself. It’s not cumbersome which is my most favorite aspect of the band. Wish they would come out with many varieties to juice it up. But, no matter what, this is the way to understand most major aspects of your health and how to improve upon it. Well done Hume!
Simple and Comprehensive way to monitor…
Simple and Comprehensive way to monitor your Health and plan your activities for maximum gain.
JUNK DON"T BUY!!!
UPDATE 07/29/2026 after HUME response. LIES. Noone has reached out AT ALL. No spam folder, nothing..VACANT. nothing. POOR SERVICE. No plastic piece on charger.
There has NBEEN ZERO communication, except THIS reply since I received the faulty product. I had to dispute with American Express as I got ZERO from HUME. JUNK STILL HOLDS. Should be negative stars after their false claim of reaching out.
Placed order#1373981, item arrived, charged overnight with included charger and will not turn on. Contacted "CUSTOMER SERVICE" multiple times, NO ANSWER, completely ignored. Disputed charge with AMEX. JUNK. DO NOT BUY!!!!

Reply from Hume Health
Great experience with Band 2.0 and Pod after a month
The pod and band 2.0 provide great insights to what’s happening in my body and help me understand how to improve my health in an easy to understand way. The plus membership is well worth the cost!
Ellaine was super helpful
Ellaine was super helpful! I was so disappointed that my scale wasn’t working as I had hoped and anticipated they would tell me there was nothing they could do about it, but no! They replaced my scale right away to make it right. Thank you!
Great sleep tracker and so much more
I bought the band as a sleep tracker but it is so much more. It definitely shows the improvement in sleep quality when I use my CPAP. I also bought the Pod and was able to buy both the pod and band for about the same price as another wearable sensor alone. The pod identified that I was dehydrated, which my recent urinalysis showed, too. Doing daily measurements on my pod motivated me to increase my water intake to a proper level. I love the body fat composition and biological age measures. I am very happy with the features I have learned so far, and the devices have many more features that I am still learning.
Just horrible
Just horrible. The Band 2 uses AI and completely makes up results. I opened up several report tickets with them and never received a resolution. And now they're trying to weasel out of a refund. They suck!!

Reply from Hume Health
Love the info I’m receiving
I’ve had the scale for a good while, just received the band 2.0 a few weeks ago. I love all the info I’m receiving & hope to learn more about how to use the info to improve my health.
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