Omar is extremely helpful, patient and kind. Each time I speak with him, he does more than just answer my questions, he gives me additional information that helps me understand this whole escrow/invo... See more
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See what reviewers are saying
The entire team at HPPCARES have been Miracle Workers, Life Changers and have gone above and beyond to help our family create a Jr ADU medical unit for our Angel adult child who requires 24/7 heath ca... See more
Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any q... See more
Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any q... See more
Company details
Written by the company
HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
Contact info
3748 Bayer Ave Ste 203 , 90808, Long Beach, United States
- (562) 281-8861
- info@hppcares.org
- hppcares.org
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"Applicant" or "Awardee"?
Appreciate HPPCares hosting these meetings for applicants and their willingness to answer questions. It was still confusing, not knowing if I had been awarded the grant or if I'm on the waitlist.
I was unable to access my application…
I was unable to access my application after I started it and now I am not to finish it.

Reply from HPP Cares
Timely responses.
Speaker was clear and informative!
Speaker was clear and informed all about program. Shortfalls of program and how HHP could help in almost every circumstance. Carefully explained the pitfalls and HHP work arounds on those pitfalls. Showed great patience with people that signed on without muting their Microphones! Looking at you Michael! Thanks for a great session and the information!
Excellent program! Thank you!
Katherine Peoples is an extremely dedicated person who works tirelessly to assist development of new ways to address California's housing crisis. She provided a detailed overview of the grant process and clearly delineated all pertinent information for awardees and non awardees alike.
Excellent offerings and teachings but I…
Excellent offerings and teachings but I have not heard if I am approved and so am unable to plan and/or prep. A little more organization of consistent communication and/ or automated responses with info would improve experience

Reply from HPP Cares
Katherine was great
Katherine was great. Her information was thorough and she patiently explained things on a webinar for over two hours.
It's hard though to ask questions in a forum of over 300 participants and reaching out to staff is almost impossible due to the volume. Some of the very personalized answers are tough to answer in such a forum. But, Katherine was/is amazing. Thank you.
Information
Clear and concise information on how to go ahead with our endeavour of an ADU government grant and construction..thank you
HPP is overwhelmed with application
HPP is very overwhelmed with applications and severely understaffed. They cannot get back to all applicants and keep promising they will have all letters out in a week and keep failing to live up to their promises. They are failing to live up to anything they say. It sucks and I would advise other applicants to see out another nonprofit which there are many that seem to want to actually get people’s applications processed and have the people to do it. You call in and speak to someone who just started that day and as your speaking with them you hear another person speaking to them in the background telling them what to say which is nothing more than stating we will get back to you and never do via phone call or answering an email. Choose another group and see how these so called facilitators are supposed to perform.

Reply from HPP Cares
Appreciated weekly Zoom meetings and…
Appreciated weekly Zoom meetings and overall communication. Also appreciated HPP's demonstrated efforts to help everyone be successful in obtaining the ADU grant.
Great experience with HPP Cares and Katherine
HPP Cares try their best to help us out during our application and ADU projects. Especially Katherine is really helpful and willing to spend extra hours in meeting to answer all questions from applicants.
Very informative and re-assuring about…
Very informative and re-assuring about the ADU process
Updated review 11/22/2023, Thank you HPP Cares for listening and making the necessary changes! Webinar attendees dos and don'ts required!
This rating is for the last webinar (my 3rd one) and not about the awesome non-profit HPP Cares. Mrs. Peoples wasn't able to go through her whole presentation and slides this time. She allowed questions and was interrupted excessively because of it. I think she might have to explain how zoom works and have rules of some sort. God bless her and her patience because I would have lost my cool.

Reply from HPP Cares
Very well explained by Ms People
Best training very informative
I love the way Katherine went over the orientation answer a lot of questions. Learned a lot.
Thank you
Katherine did a great job of helping me…
Katherine did a great job of helping me understand the process. Because we have already begun our project I am still trying to make the right decision of whether to proceed. Need more questions answered.
Excellent information
Excellent information! Katherine Peoples is extremely knowledgeable and patient! She answered all questions during the almost 4 hour session!
Danny Thomas
We are very busy and are of an advanced age. We need help with our project. The experience was delightful , and the organization was easy to work with all the questions were answered in a very kind way
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