Housespotters Reviews 74

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, proactive approach, and exceptional helpfulness, making the selling process smooth and stress-free. Many people highlight the outstanding service, noting the efficiency and ease of their overall experience, often achieving quick sales and prices above market value. However, some people were dissatisfied with the company's handling of more expensive properties, mentioning a perceived lack of interest and incentive to secure the best possible price due to the fixed fee model. These reviewers also reported issues with property details being incorrect or incomplete in listings.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the... See more

Service

Users describe positive interactions with service, highlighting professionalism and efficiency. Many... See more

Price

Reviewers highlight positive aspects of price. Many customers report that their properties sold quickly and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding service – house sold in a week (while we were on holiday!) Craig was absolutely brilliant from start to finish. While we were away on holiday, he handled everything—organis... See more

Rated 5 out of 5 stars

In the space of 5 days, we have had our property marketed and sold for £20k over home report, £40k over asking! Cannot thank Alan enough; from his fast paced, yet incredibly thorough and knowledgeable... See more

Rated 5 out of 5 stars

Alan shields sold my property within 2 weeks he was outstanding. I was really nervous about it and he made the process so simple and plain sailing he handle every single thing to do with the selling o... See more

Rated 5 out of 5 stars

Would highly recommend housespotters if you are looking to sell your home.Amanda Rossitter is an amazing woman and can't thank her enough for all the help advice and everything she has done to help se... See more


Company details

  1. Real Estate Agency

Written by the company

Trusting someone to sell your most precious asset is no small thing At Housespotters our wealth of experience in property sale and marketing makes our company an easy choice to sell your home. We will use the full range of tools to effectively market your property including 3D Property Tours, 4K Video walk through, Drone Footage and a wide range of social media platforms. Why not benefit from over 50 years of experience in local property sales and instruct Housespotters today


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very best in the business

I would honestly say its was a very easy process selling our house with Alan. He is awesome at keeping you upto date with EVERYTHING and very professional at dealing with all your needs. He got us the very best deal possible with our sale and highly respect his work and effort. Trust the process but most of all you can trust Alan to get you the very best deal to suit all your requirements. He deals with it all and makes the sale very straight forward. Thanks for all your help Alan and wish you all the happiness and health and will 100% pass your profile on to all friends and family for future business 🤝💯

6 May 2025
Unprompted review
Rated 5 out of 5 stars

HouseSpotters - The Dynamic Duo

After very disappointing service by another local estate agent when listing my home. I was recommended to Amanda & HouseSpotters by my travel agent. Amanda put me at ease with her friendly professionalism and such attentive work rate. The firms specialist online presence made such a difference. Always keeping me updated on how things were progressing not afraid to be realistic which I appreciated but always really positive. Special mention to Craig for his superb hard work. Offer accepted on the property within 3 weeks from launching so glad I put my trust in HouseSpotters!

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Property Boss 💪🏻

From the get go Alan Sheilds has been fantastic, very easy to contact and fast replies. Was straight forward and actually informative about the property, market and home report prices etc making the whole process much easier.
Can’t thank Alan enough, would highly recommend!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

The process from start to finish was made so easy and relaxing by Alan. They keep in touch at all times and have an app for you to be aware of viewings, offers etc. Cannot recommend enough, thank you Alan!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

I have just sold my property with House Spotters! The service from Amanda from start to finish was exceptional, she gave me regular updates and was so on the ball when it came to following up enquries and offers. I was also super impressed with the photography and videography, it really showcase my property to its full potential.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

We sold our house through Alan at housespotter

We sold our house through Alan at housespotters.
From the initial meeting with Alan, we could tell he knew the estate agent business inside out and maybe more importantly housespotters were fully
up-to-date re use of modern
technology and trends of when
potential buyers will be looking and
wanting to make contact. House was in Market within 24thrs if taking photos to going live.
In the modern world, this was very important to us and whilst not quite a 24/7 service, it wasn't far off and Alan was always a quick call or WhatsApp message away.
Alan advised it would sell and i would not experience anything like i did from previous estate agents he didn't let us down - 9 viewers in the first week and multiple viewers to follow and number of offer we go an acceptable
bid today.
Thanks again Alan and I wouldn't hesitate to recommend you and housespotters to anyone selling their house.

Date of experience 29th March 2025

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

By far the best company around. Would highly recommend to anyone looking to sell or buy their house. Kenny went above and beyond for myself we had a lot of hick ups along the way and he was very patient and professional and nothing was ever an issue for him. Very friendly company and very helpful when any issues arose. Made the sale of my house so much easier and stress free knowing I had Kenny’s help and he was very good at keeping me up to date with the full process from viewing times and dates to the viewer’s feed back to what was the best offers to accept and decline. Thank you so much for everything couldn’t have done this without you’s.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

We got our first house through House Spotter, Kenny, the executive agent is so nice to show us around and gives us great support during the process, he provides excellent knowledge in helping us getting to yhe property ladder. Thanks a million for your great help

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer experience with housespotters

We sold our house through Amanda at housespotters.

From the initial meeting with Amanda, we could tell she knew the estate agent business inside out and maybe more importantly housespotters were fully up-to-date re use of modern technology and trends of when potential buyers will be looking and wanting to make contact.

In the modern world, this was very important to us and whilst not quite a 24/7 service, it wasn't far off and Amanda was almost always a quick call or WhatsApp message away.

Amanda advised it would sell quickly and she didn't let us down - 11 viewers in the first three days and we go an acceptable bid on day 4.

Thanks again Amanda and I wouldn't hesitate to recommend housespotters to anyone selling their house.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

We sold our house with housespotters as…

We sold our house with housespotters as they had sold us the house we had purchased. From buying our new home to seeking our current one, the process was great! I viewed the new property earlier in the day and Amanda was great, even allowing me to return in the evening with my partner to view the home. We bought that house on the Monday and then met with Alan to sell and our home on the Thursday. Alan talked us through everything and made sure we understood the whole process. Our house was up for sale the following Wednesday with viewings done that Saturday and Sunday which was also our wedding weekend! We then accepted an offer over home report on the Sunday! Great service and communication from Alan at all times and will definitely use them again in the future.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Happy and very impressed client

Wow what can I say Alan Shields has been a tremendous support to us. He came out to my salon only 2 weeks previously from the salon going on the market on Friday 7th March 2025 and an offer was made & accepted on Monday 10th March 2025 !!!
Alan’s upfront HONESTY & PROFESSIONALISM has been OUTSTANDING He always kept us updated and walked us through the process smoothly.
I couldn’t have dreamt my salon would have sold so quickly and efficiently I’m truly grateful for Alan’s help and support and I can’t recommend him HIGHLY enough 🙏🙌🏼

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Happy client

We contacted Kenny with a tight deadline for getting our house on the market and he rose to the challenge. We were first time sellers and a bit anxious about the whole process but he handled everything for us and made the whole process stressfree. Sold our house within a week. Would absolutely use Kenny as our agent in future

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Kenny McLintock

Great experience working with Kenny, sold our flat quickly and always on hand for any questions or keeping us informed of the process. Nothing was ever a problem for him and sold for more than we were expecting. Would highly recommend house spotters and Kenny in particular.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Kenny McLintock Great Agent

Was taken back how easy it was to sell my Flat, after contacting House Spotters, Kenny took control and kept me updated on how things were going, nothing seemed to be a problem for him. I received more than I expected for my property and was well pleased, this was down to all the hard work Kenny put in. Was totally satisfied with the service and would highly recommend House Spotters to anyone looking to sell their property.

Gordon Anderson

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Kenny

Really happy with our experience using house spotters. We had the pleasure of Kenny looking after us. Really easy to get in touch with, really good communication and always willing to answer all of our questions. Can't thank Kenny enough for helping us with the sale of our home.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Quick hassle free turnaround! Will definitely use him again.

Very satisfied with the service from start to finish. Quick hassle free turn around with nothing being a slight issue or problem.

Alan always keeping us updated and no questions or query’s we had were a problem during the process no matter what time of day it was very genuine guy who is constantly on the ball.

We had a requirement set in order to proceed with the sale this was all made possible thanks to Alan his team. He went above a Beyond with us.

Will definitely use him again on any future projects aswell as recommending him to anyone who wants to buy or sell their home.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service property boss

ALAN SHIELDS ( PROPERTY BOSS )

Alan was responsible for the recent sale of my flat, he was extremely helpful, always goes the extra mile for his clients answered the phone late at night when another company had initially let us down I knew from the first call that I could trust alan to sell my property and did so in 1 week 👌👌Id recommend Alan to anyone that needs to sell or buy as he makes it easy to understand and gets straight on the phone so there’s not much waiting to hear back with constant updates and straight to many viewings we had for our property Couldn’t have been happier with the service and the results! Good luck for the future Alan ,
Many thanks,

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Well today we sold our house for not…

Well today we sold our house for not only offers over but the best price we had hoped for. This was down to Alan the property boss and the homespotters team.

Not only taking the pressures away from the situation but always at hand with the information and best way forward.

This was the second home we have sold with Alan and cannot state how important it is to get the right person to make that happen. Alan has never let us down.

Nothing but 5 star management

Cheers,

Bobby

24 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look