Housespotters Reviews 74

Absolutely brilliant company Amanda and Craig from house spotters went above and beyond with the help we received can't recommend enough

Extremely unprofessional experience with agent Alan Shields.
We had a viewing booked for the 8th, but the agent, Alan Shields, moved it to the 13th because he was on holiday. We accepted this without any issue. On the 13th he informed us that he was travelling to Aberdeen and would contact us later that day to arrange a new viewing time.
He never contacted us — we waited the entire day. Later we found out that the flat was already marked as under offer. At no point did he inform us that the property status had changed, even though he knew we were waiting for the rescheduled viewing.
On the 14th, around lunchtime, I sent him a message asking for an update. He replied that he would call me “soon”, but he never called at all.
We later learned that an offer was made on the 14th. This means we never even had the chance to view the property because the agent failed to keep his commitments and completely failed to communicate. He doesn’t even know how much we would have offered — because he never gave us the opportunity to view the flat or express our interest properly.
I can’t believe how some adults behave like children—ignoring responsibilities, making excuses, and causing unnecessary problems. It’s frustrating to see such immaturity and lack of professionalism from someone who should know better.
We rearranged our schedules twice and were genuinely interested in the property, but we were never given the opportunity to make an offer. This behaviour is unacceptable and reflects extremely poorly on the agency.
I would not recommend them based on this experience.

They organised everything from start to finish. Organised the home report, dealt with all the viewings and even put me in touch with a lawyer. Everyone was very helpful and pleasant to deal with!

I was with a different estate agents and nothing was getting done wasn’t getting many viewers so a went with Alan at housespotters and as soon as it went on the market I had 4-5 viewers nearly every day in my flat Alan kept in touch daily telling me what was going on with my flat And sold it in 15 days can’t thank the team enough for this and would highly recommend anyone selling to get in touch with them great team

Had a brilliant experience with Craig. He was so knowledgeable and managed to get our home report organised quickly so our property went on the market in less than a week. It took Craig 3 days to sell my property. Craig was also very quick to respond and contactable. Thanks Craig - I would definitely recommend Craig & House Spotters and will use them again in the future!

⭐⭐⭐⭐⭐
Outstanding service – house sold in a week (while we were on holiday!)

Craig was absolutely brilliant from start to finish. While we were away on holiday, he handled everything—organising and carrying out all the viewings himself with complete flexibility.

Our house was sold within a week, and he secured a price above the home report value. He kept us fully informed throughout, making the whole process smooth and stress-free.

We were so impressed, we’ve already passed Craig’s name on to friends—and he sold their house within a week too!

Professional, proactive, and genuinely great to deal with. Highly recommend.

From my first dealing with Alan as a possible buyer, I immediately took a liking to his style of service. Fast forward a couple of days, and we were submitting a verbal offer for a property and a deal quickly followed.

My partner and I had already spoke with other estate agents regarding the sale of our flat, however after the impression Alan left on us, we elected to meet with him, where again, we where impressed by his approach which ultimately swayed us to use his services.

Alan's marketing strategy helped us achieve significant interest on our property, with an offer being received on day 1. Interest continued over the coming days and we are delighted to say that we have today accepted a favourable offer over home report value that has delighted my partner and I, with the offer exceeding our expectations.

Alan's marketing and knowledge of the market is second to none. We were particularly impressed with his work ethic, with him always being at the other end of a phone if required, or with any news, even out with standard office hours.

I would recommend his services to anyone looking to sell their property.

We recently sold our home with Alan, and the entire experience was nothing short of exceptional. He managed to sell our property in well under a week and for well over the home report value — far more than we ever expected!

From day one, Alan was a constant source of support and guidance. He was available 7 days a week, always ready with expert advice, and truly took the stress of selling completely off our shoulders. His knowledge of the market and the selling process is second to none, and it’s clear that without his expertise, we wouldn’t have achieved the incredible result we did.

What sets Alan apart is not just his skill in selling — he genuinely cares. Even before our home was sold, he offered advice on buying, connected us with fantastic mortgage advisors and solicitors, and made sure we felt confident every step of the way.

If you’re thinking of selling your home, I cannot recommend Alan highly enough. His dedication, professionalism, and personal touch are unmatched. Simply put, nobody does what Alan does.

In the space of 5 days, we have had our property marketed and sold for £20k over home report, £40k over asking! Cannot thank Alan enough; from his fast paced, yet incredibly thorough and knowledgeable approach. He sat at our dining table on Wednesday afternoon, we ‘went live’ on Saturday morning and our property is now sold on the Monday afternoon. You will not find a better agent, or a better team beside him to sell your home. Everything from photos to home report has been seamless, and Alan’s marketing and expertise are second to none. Thanks again Alan, won’t ever use anyone else!

Outstanding service from Alan! A stress free process from start to finish and very professional. Alan knows the market inside out and was extremely informative and upfront.

Alan has given expert help and advice throughout the process of selling my flat. He knows the market well and has great negotiating skills, he got the best price for my property, well over asking price, and I sold within 2 days of going on the market. The experience has been very positive and I would not hesitate to recommend Alan and his team.

Alan helped sell my first home he was amazing from start to finish. Very informative, helpful and realistic. He was always at the other end of the phone for any questions. Alan sold my house in 1 week with great results. Would recommend Alan to anyone who is looking for a stress free sale.

Just sold my house with Alan and it could not have went any better he was there for advice every step of the way and I will definitely use him again.

I was selling my first home and Alan made the process so easy and so comfortable from start to finish. He is the best in the business and an absolute fountain of knowledge and totally made me feel at ease. My home was sold within 3 weeks and I bought a beautiful bigger home through him in the process. I wouldn't turn to anyone else to sell or buy from in the future. An absolute 5 star service!

Honestly, I couldn't ask for a better agent. Alan Shields is such an amazing person. I can't recommend him enough! From the very beginning, he was incredibly supportive and proactive in helping me secure my new house. When I ran into issues with my old solicitors, he didn’t just sympathise, he literally stepped in with a fantastic recommendation that made all the difference. And I am forever grateful Alan, if you get to see this!!! I felt really supported every step of the way.
Truly outstanding service. Big thank you again for going above and beyond! Highly recommend! 💃💃💃

Amazing guy, can’t recommend him enough. I had my house for sale for 6 weeks without any viewers.Moved over to Alan, SOLD IN 1WEEK. He definitely does what he says, and will sell your house. Can’t thank him enough, many thanks Alan. Cheers 🍻 👍

Alan shields sold my property within 2 weeks he was outstanding. I was really nervous about it and he made the process so simple and plain sailing he handle every single thing to do with the selling of the property all i had to do was sign the paper work. I would highly recommend Alan to anyone looking to sell there home, his personality was what made it even easier he is so down to earth and has such a big character made me feel so at ease. Thanks so much Alan you made an old woman happy and run out of biscuits, Janet.

Wow. My property got sold within one week. Viewers lined up after couple of days. Offer in and accepted within 7 days. And got more than I ever expected. Will be recommending craig to anyone I know selling any property.

Sold in three weeks, very helpful and everything moved very fast. Would thoroughly recommend using Alan as he was both professional and down to earth.
The buyer was a perfect match for the property.
If you follow Alan on social media, his character is as big and he doesn’t just talk the talk, he actually walks it and does all he can for you… thanks big chap 👌🏼

Alan has provided an excellent service when selling our parents home. He keep us updated through out and was excellent in his communication with us. We would highly recommend him if you were selling your home. Thanks again Sharon