Housers Reviews 1,437

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Outright scam. They charge fees if you don't invest every few months, which they introduce after I had already invsted my money, and when I was just trying to get out of the platform as multiple proj... See more

Rated 1 out of 5 stars

Worst investments platform I have ever used since 2015. The language mutations is terrible, most of the info is available only in Spanish. All of my 16 investments, except one, is in recovery - money... See more

Rated 1 out of 5 stars

Invested in three projects. All have gone overdue and then after one year you have to invest or to pay the annual fees which which offset any income of the projects. Also there is no Prospect on when... See more

Rated 1 out of 5 stars

I started using Housers in 2017 and things went fine until 2020, then everything collapsed. Now 16 out of 25 of my remaining investments are in recovery and for most of them nothing has changed in... See more

Company replied

Company details

  1. Investment Service

Written by the company

Housers is the leading Real Estate crowdfunding platform in Spain, Italy, and Portugal. It allows starting investing with as little as 300€, earning the high yields that some European cities have to offer.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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1.3

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(1,437)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT SEND MONEY TO THIS COMPANY!!!

Have been `investing´ with this institution for 5 years.
They refuse to answer emails, they have not paid the promised dividends for 4 year on ALL of my investments. The loans have now finally matured and they do not pay me my money back!

WORST COMPANY EVER!!

They very obviously have many fake 5-star reviews.
Super dishonest company!

----- UPDATE -----

Look at their silly answer to my review. They are simply just ignoring the issues described.

Besides they are lying as usual.

I answered all their emails as soon as I received them, with questions about when they will fulfill their obligations. No answer at all.

26 June 2023
Unprompted review
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Reply from Housers

Hola Georg,



Hemos visto que has respondido a nuestro mensaje. Nos vamos a poner en contacto con usted. Muchas gracias.

Rated 1 out of 5 stars

Do NOT invest at Housers

Invested end of 2021, Investment ended 5/05/2023. Now a month later and i have not gotten my investment back and NO information whatsoever.

Other people have been waiting for year, they give bad excuses and delay. DO NOT INVEST.

@Housers: Unless you give me back my investment, i WILL NOT change this review.

7 June 2023
Unprompted review
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Reply from Housers

Buenas tardes,



Con ese nombre de usuario no podemos localizarle dentro de la base de datos de Housers. Por favor, responda a nuestro mensaje privado con su email de contacto para poder escribirle y aclararle todas sus dudas.



Muchas gracias.

Rated 1 out of 5 stars

Investment lost

the project i have invested to was not paid back, and Housers is not even sending information
they are definitively not trustable

16 May 2023
Unprompted review
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Reply from Housers

Hola Luigi,

Por favor, ¿puedes responder al mensaje que le hemos enviado? Nos pondremos en contacto con usted para poder aportar más información sobre su proyecto.

Rated 1 out of 5 stars

I invested in 3 different projects in…

I invested in 3 different projects in 2016. In one of them I recovered my money in 2017, and in another one in 2018, but there is a third one for which I have been waiting and waiting. Recently I notice that this investment no longer belong to Housers but to another external entity, which is doing nothing with it. I was not notified by Housers about this, and I realized searching in Google to see if there were more people complaining about Housers. There are dozens of projects in the same situation that mine, where people is trying to recover their investment by different legal actions, and with absolutely no help from Housers.

22 March 2023
Unprompted review
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Reply from Housers

Hola Francisco,

Vemos que has contestado a nuestro mensaje dejando su email. Vamos a escribirle a su correo electrónico para resolverle todas sus dudas.

Muchas gracias por escribir.

Rated 1 out of 5 stars

Stay away! This is a fraud

My experience with Housers is matching all the other negative reviews. I have 7 investments "in recovery". They should have been repaid already 4 years ago. Have not received any update on the situation for any of the investement in more than 6 months.
What is going to happen with your "investment" after you "invest" is following:
1) Firstly, you will be getting some small interest payments (of course Housers will take their commision from it)
2) Then the interest payments will become irregular
3) Then they will stop
4) Nothing will happen for a year or so
5) Housers will propose an alternative payment schedule (giving the debtor extra 6-12 months) and you will vote in favour or against. No matter how you vote, the proposal will be accepted
6) Nothing will change
7) Housers will propose a second payment schedule (giving the debtor another 6-12 months) and you will vote in favour or against. No matter how you vote, the proposal will be accepted
8) Nothing will change
9) Housers will propose a third payment schedule (giving the debtor yet another 6-12 months) and you will vote in favour or against. The proposal will be finally rejected and the debt will be forwarded to an agency to start a legal proceeding
10) You will get a sporadic (e.g. once per year) update (mostly legal language in Spanish so unless you are a Spanish lawyer you will not have a clue what that means)
11) Nothing will happen anyway
12) Finally, you either give up or die.

This is my experience which was identical for my 7 investments.
I am convinced it is 100% scam. The only question remains if this is:
a) a Ponzi scheme
or
b) a scheme where they take your money and give it to a "friendly" developer who never pays anything back.
In any case tell your money goodbye...

Just one more comment on the positive reviews you find here. Please note that:
1) They typically lack any substance - usually something like: a great web page, a great communication but nothing really specific
2) They usually come in bursts: e.g. over 30 positive reviews in one single day (January 11, 2023) - seriously?
Even though Trustpilot has finally put a warning on the Hoursers review page that some of the reviews are fraudulent, I believe it is not sufficient - I am convinced that all the positive ones are.

Anyway, do what you want but do not cry after you lose your money...

1 March 2023
Rated 1 out of 5 stars

5 out 5 projects restructured. Invest your money elsewhere

My experience with Housers has been terrible.
It's supposed to be a tool easy to use that gives access and facilitates investments into Real Estate for small investors.

5 out of 5 investments with ranking A and AA, all started at the beginning of 2021, went into restructuring. This means NOT A SINGLE investment has been returned.

I understand investments come with risks and market conditions haven't been favorable but 5 out of 5 means you throw dice when giving rankings or selecting projects.

Unfortunately, I cannot attach images, otherwise, I would have shown you my Portfolio.

8 February 2023
Unprompted review
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Reply from Housers

Hello Giacomo,

Currently you have projects that have not matured and the developer is on schedule and in others, the developers have sent different payment proposals for investors, by voting, to choose the one they want.

Rated 5 out of 5 stars

Horsers is a great platform

Horsers is a great platform. I love doing projects with her and I'm doing very well, she's one of the best, with total trust

4 January 2023
Unprompted review
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Reply from Housers

Hello Anais,

Thank you for this comment. It is very gratifying to know that we are offering an interesting investment option for you.

Best regards.

Rated 4 out of 5 stars

One of the few best real estate…

One of the few best real estate investment sites, Site gives clear and concise assisstance and provides great advice.. Website is clear and clean, easy to undestand..

10 January 2023
Unprompted review
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Reply from Housers

Dear Virgilio,

Your feedback is very positive for our company. If we can help you, please let us know.

Rated 4 out of 5 stars

It's an excellent platform for all…

It's an excellent platform for all since housers is accommodating even the small investors and can grow. The return benefits too are amazing and as an investor you dont want to miss this. Having an amazing start to real estate.

9 January 2023
Unprompted review
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Reply from Housers

Good morning Churchill,

Thank you for acknowledging the performance of Housers and its participative investment platform.

Best regards.

Rated 5 out of 5 stars

The platform itself is fantastic

The platform itself is fantastic, and there are many offers available in the various nations. It offers real estate development projects and rental investment projects where you can become a part owner of a property and earn money from the monthly rent (where you get your money back with interest after a given period). Recently, real estate development projects have made up the majority of the platform's projects. At Housers, you may be sure that your investment will be excellent. I wholeheartedly recommend it.

31 December 2022
Unprompted review
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Reply from Housers

Hello Angelica,

Thank you for this comment. It is very gratifying to know that we are offering an interesting investment option for you.

Best regards.

Rated 4 out of 5 stars

Today I came to comment on Housers

Today I came to comment on Housers, which is the main real estate crowdfunding platform in Spain, Italy and Portugal.
I've had friends who have used and loved their extraordinary experiences and are recommending them to friends and family.
And I intend to use this incredible platform later this year.

12 December 2022
Unprompted review
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Reply from Housers

Good morning Braga,

Thank you for this review and for recognising the possibility that Housers offers to invest in the real estate sector.

Best regards.

Rated 5 out of 5 stars

this service is perfect

this service is perfect , staff is very professional , products is high-quality , always my best choice

10 January 2023
Unprompted review
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Reply from Housers

Dear Aptos 4,

Thank you for the review, it helps us to work with good energy.

Happy day!

Rated 5 out of 5 stars

easy to understand this page with…

easy to understand this page with excellent prices, thanks for that I recommend them

9 December 2022
Unprompted review
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Reply from Housers

Good morning Sidney,

We are glad to hear that your relationship with Housers is going well. We take this opportunity to wish you a good day.

Rated 5 out of 5 stars

My investment journey has never been…

My investment journey has never been better! This is the first savings and investment platform that has revolutionized the rules of the game making possible the democratization of investment in real assets. Thanks to Housers, I can get the most out of my money.

10 January 2023
Unprompted review
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Reply from Housers

Good morning Rhea,

We are glad to hear that the Housers experience is being effective. If you have any questions, please do not hesitate to contact us.

Thank you.

Rated 5 out of 5 stars

I love your page

I love your page, the information they provide and the prices are excellent, I recommend them

9 December 2022
Unprompted review
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Reply from Housers

Good morning Rafaela,

Thank you for the 5 stars. It is a pleasure to receive reviews like this.
Best regards.

Rated 5 out of 5 stars

I highly recommend Housers to my…

I highly recommend Housers to my friends so they can enjoy this fantastic project. It's an amazing company with great customer service that adheres to all agreements.

10 January 2023
Unprompted review
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Reply from Housers

Good morning Charles,

Thank you for recommending Housers to other users. We are working on optimising our platform and providing a better service.

Best regards.

Rated 5 out of 5 stars

Good quality

Overall the product quality of there service is outstanding. I definitely recommend their service to my colleagues who is looking for a place to rent

9 January 2023
Unprompted review
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Reply from Housers

Dear Sean,

Thank you for the review, it helps us to work with good energy.

Happy day!

Rated 5 out of 5 stars

Now that's customer service at its…

Now that's customer service at its best!

She was polite and patient. And sometimes I can be a little confusing but she made sense of it and resolve my issues very easily. I'm happy to say I'm pleased with my experience.

7 January 2023
Unprompted review
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Reply from Housers

Good morning Zaineb,

Thank you for this review. We have a team that has extensive experience in the real estate sector. We are at your disposal for whatever you need.

Rated 5 out of 5 stars

Perfect experience

My experience at Housers has been exceptional. My resources are safe and secure. I am only grateful

28 December 2022
Unprompted review
Housers logo

Reply from Housers

Dear Arnaldo,

Feedback like yours is very positive for our company. If we can help you, please let us know.

Thank you.

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