House of Worktops Reviews 

4,928
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often highlighting the helpfulness of the drivers and excellent communication throughout the process. People are delighted with the high quality of the worktops, noting their amazing appearance and precise custom cuts. The staff receive frequent commendation for being friendly, knowledgeable, and professional, making the ordering experience simple and clear. However, some customers also noted occasional issues with delivery scheduling, including delays or changes to planned delivery dates that caused inconvenience. A few other people also felt that the product quality sometimes fell short of expectations, citing instances of damaged items upon arrival, discrepancies from samples, or requiring additional finishing work. Specific concerns included a wide island worktop splitting and veneers being difficult to cut.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast communication and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Quality

People report positive experiences with quality, often highlighting great value for money and impressive... See more

Order

Clients share positive opinions on order, highlighting a simple and clear online process for custom sizes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I needed & wanted. I was after a bar top used chatgpt to help me choose best looking compact laminate, ordered samples, got Chatgpt to tell me how to approach measurements, corners, s... See more

Rated 5 out of 5 stars

We have used House of worktops both directly placing an order ourselves and indirectly through getting our kitchen company to source Iroko worktops from House of Worktops. In both cases we have been d... See more

Rated 5 out of 5 stars

Absolutely impressed with my interaction with Aaron . Had an urgent request for a small piece of compact laminate worktop . Tried everywhere but this is the only company that sold 1m length x 69.5 dep... See more

Rated 5 out of 5 stars

My wife and I looked around at oak worktops available nearby but were not very impressed by the quality or looks. We decided to buy the Full stave deluxe oak worktops from House of Worktops after... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store

Information provided by various external sources

House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(4,928)

876 reviews in the last 12 months

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Rated 4 out of 5 stars

reccomend but the 20cm shelves didnt fit the bracket

this is a great company great customer service.. really good when ordering a complex shape worktop which arrived perfect according to specs.

a slight issue with the 20cm block beech shelves with cradle type brackets.. mine didnt fit into the bracket and i had to plane off 4mm from each shelf as well as cutting 45 degree rebates on the lower edges.. suggest check your current stocks.. consider providing slighly more narrow shelves if provided with this bracket

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, tracked the order to my door, guys that delivered them brought them in to the house & put them exactly where I asked them to. The worktops themselves were cheaper than I was originally going for & the quality is good, however there are a few blemishes on the worktops, nothing major though

11 May 2026
Unprompted review
Rated 4 out of 5 stars

Ordered 3 samples of woodblock worktop.

Ordered 3 samples of woodblock worktop.
They look quality enough.. the worktop will be very heavy 41mm thick. Packed up well and a decent size to evaluate colour and texture. £5 for 3 samples and delivery. I shall be ordering worktops shortly.
Tracking delivery was easy and informative until it came to last time when it should have arrived. A little late and everything disappeared off screen. It did arrive all good

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a sample worktop

Ordered a sample worktop. Unfortunately it seems like the courier made no effort at all to deliver. Contacted House of Worktops who immediately responded and arranged for a new sample to be sent. Looking forward to receiving this and hopefully ordering worktops for new kitchen.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great site

Great site, easy to navigate, we found samples we wanted to get it was easy to order them and delivery was quick.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

We bought compact laminate worktops for kitchen & utility…

We bought compact laminate worktops for our kitchen and utility. The worktops and upstands have exceeded our expectations. It was brilliant that they also did longer lengths.
Our kitchen fitter commented that they were the best compact laminate worktops he had fitted. They were easily adjusted, edges were easily sanded and we added grooves to a belfast sink area.
We had to contact the company due to an error on our part and staff were quick to respond and adjust order at last minute.
Overall would highly recomend using this company.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

House of Worktops offers a good range…

House of Worktops offers a good range of worktop woods. I particularly commend the offer of the guaranteed oiled and sealed treatment.
We had good communication about the expected delivery slot and the delivery team of guys were pleasant and helpful, so in all a very good purchase experience.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Technical Support and Customer Service

We had a very positive experience with House of Worktops. A special thank you to Maithilee, who was extremely helpful in guiding us to choose the right product for a bathroom door with a pocket-door system and very specific size requirements.

Their advice was clear, technical, and practical, which made the selection process much easier. She also helped us obtain the quotation we needed quickly and professionally.

We are very satisfied with the support received and would happily recommend House of Worktops for their helpful and knowledgeable customer service.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Heat quality

The sales team were very helpful, understood my needs, and helped me through the process. The solid oak worktops were excellent quality, the cuts were precise.

19 May 2026
Unprompted review
Rated 4 out of 5 stars

Almost perfect!!

Choosing and ordering the worktops could not have been simpler.
Samples were provided promptly, and the online ordering process was straightforward.
Checking details and managing small amendments was simple by phone, and everything was clearly confirmed by CAD drawings.
Delivery was in the date given, with a full tracking system that allows you to gauge when the delivery should arrive.
That was confirmed by a call from the driver about 40mins before arrival.
Excellent all round
The only reason I haven’t given a full 5 stars were due to a few small , annoying, quality issues.
The drainage channels on the sink had not been sealed, and this hadn’t been communicated, nor any information on how to go about that
On one top, the decorative bevel edge had a small missed section around 12mm long. No issue, we fixed it
Finally, the curve on the end of the breakfast bar wasn’t perfectly true.
Again, we remediated that, re machined the bevel and sealed it appropriately.
The worktops look great, the service was excellent, which makes these small issues all the more frustrating, as they should have been picked up by whatever quality control is in place.
I would have no hesitation in using House of Worktops again. Thanks. Alan.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

My work top was delivered a few months…

My work top was delivered a few months ago however I wanted to wait until it was used before leaving a review.
Ordering and delivery were seamless. Ivo and Ivan were both polite and friendly - even took the time to say hello to my dogs which I liked.
The work top itself is honestly stunning, I went for the copper stone compact worktop and the colours are incredible - I am so happy with it. It’s been fitted for 4 months now and I have no issues whatsoever. Thank you so much guys!

31 January 2026
Unprompted review

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