House of Worktops Reviews 

4,928
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often highlighting the helpfulness of the drivers and excellent communication throughout the process. People are delighted with the high quality of the worktops, noting their amazing appearance and precise custom cuts. The staff receive frequent commendation for being friendly, knowledgeable, and professional, making the ordering experience simple and clear. However, some customers also noted occasional issues with delivery scheduling, including delays or changes to planned delivery dates that caused inconvenience. A few other people also felt that the product quality sometimes fell short of expectations, citing instances of damaged items upon arrival, discrepancies from samples, or requiring additional finishing work. Specific concerns included a wide island worktop splitting and veneers being difficult to cut.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast communication and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Quality

People report positive experiences with quality, often highlighting great value for money and impressive... See more

Order

Clients share positive opinions on order, highlighting a simple and clear online process for custom sizes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I needed & wanted. I was after a bar top used chatgpt to help me choose best looking compact laminate, ordered samples, got Chatgpt to tell me how to approach measurements, corners, s... See more

Rated 5 out of 5 stars

We have used House of worktops both directly placing an order ourselves and indirectly through getting our kitchen company to source Iroko worktops from House of Worktops. In both cases we have been d... See more

Rated 5 out of 5 stars

Absolutely impressed with my interaction with Aaron . Had an urgent request for a small piece of compact laminate worktop . Tried everywhere but this is the only company that sold 1m length x 69.5 dep... See more

Rated 5 out of 5 stars

My wife and I looked around at oak worktops available nearby but were not very impressed by the quality or looks. We decided to buy the Full stave deluxe oak worktops from House of Worktops after... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store

Information provided by various external sources

House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(4,928)

875 reviews in the last 12 months

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Rated 5 out of 5 stars

This company was recommended to us by…

This company was recommended to us by the person fitting our kitchen. They were well priced, easy to deal with and the worktops looks lovely. We haven’t had them fitted yet but just looking at them, they look great. Great delivery and fast!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful worktops

The sales staff were helpful, samples were of a good quality and size which enables you to make the correct choice if undecided. Slight mix up with the delivery date, however this was rectified without fuss. Worktops look great. I went for the compact laminate.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Most beautiful oak worktop purchased…

Most beautiful oak worktop purchased from HoW. I collected and they were really accomodating and helpful throughout. It was so nice I returned to buy the matching oak shelves. Its actually been used in a workshop, not a kitchen, and it delights me everyday

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 8 meters of worktop.

So I have looked for a worktop for our new kitchen, house of worktops had good choice and attractive pricing. I have ended up ordering twice from them as we needed more worktops in the end. The quality was spot on and the material was just what we needed, delivery was as described and even a bit earlier than stated on delivery info. Overall I'm happy with my purchase and would definitely recommend this company to anyone looking for decent worktops.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality worktops & quick delivery

I have had 3 laminate worktops and 3 upstands delivered within a week of my order. They are very good quality and look amazing in our new kitchen. We had 1 faulty upstand that was replaced quickly. The delivery guys were great being very efficient. I am very pleased with the service that I have had.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality worktop

Quality worktop, perfectly cut and finished. Delivery guys prompt, efficient and polite. Couldn't have been better

28 May 2026
Unprompted review
Rated 3 out of 5 stars

Great customer service

The best thing about this company is their customer service. I ordered 3 x 3m lengths of iroko worktop. The delivery did not go well. Customer Services responded to my complaint very kindly, apologising for my experience, refunding half the delivery fee and sending me a complimentary pot of Osmo oil for the worktop. The actual worktop looks great now it is in situ. My only complaint would be that there are a few rough areas. I opted to add 3 coats of pre-oiling at £226.80. Apparently the rough areas are due to an absence of sanding between oil applications so they will need to be sanded and reoiled for a perfect finish.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

From the start the team were professional, super helpful and great to deal with. We could not be happier. A very slight issue with delivery was dealt with so quickly and with no drama. A great company and team. We would have no problem recommending (and already have!). Thanks.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

We are slowly fitting out our kitchen…

We are slowly fitting out our kitchen and have found House of Worktops very accommodating regarding answering our queries and providing advice. We are now at the stage of measuring and arranging the customizing our worktop. House of Worktops is a wonderful source of encouragement.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Very happy with the quality of the service received from HoW. Needed support to make a few changes and the process for doing this was excellent and they were happy to assist where needed. Delivery was well timed and being able to track on the day of the delivery was very useful. All in all, very happy. Would recommend.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I'm seriously thinking about installing…

I'm seriously thinking about installing compact laminate worktops.
I contacted House of Worktops and conversered with Ramya.
He was extremely knowledgeable, patient and courteous.
On comparison to the big DIY outlets, House of Worktops is the best option imho.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant communication

Even though I haven’t fitted my worktops yet I was really impressed with the process from ordering to delivering. Communication throughout was excellent and on the day of delivery was down to the minute. Men very pleasant and successfully secured the tops in the house. Thank you.

22 May 2026
Unprompted review

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