Thank you to the two ladies at St. Andrews House of Hearing who helped me this morning. I am visiting from Australia and needed help. Much appreciated. Clare
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See what reviewers are saying
I accompanied my father - who will be 100 in a few months' time - to his hearing test appointment. We met Kyle, who was extremely patient, helpful and constructive. Both in respect of the tests he ca... See more
Company replied
At my initial appointment I was greeted with a very friendly and professional service. The hearing improved immediately, however I have been invited back to make doubly sure that my right ear has full... See more
Company replied
My friends booked me in with concerns for my hearing. I was nervous and apprehensive about going in but the staff immediately put me at ease! So lovely and friendly and explained me through the entir... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
14 Argyle Street, KY16 9BP, St Andrews, Scotland, United Kingdom
- 01334 470 011
4.8
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you to the two ladies at St
Thank you to the two ladies at St. Andrews House of Hearing who helped me this morning. I am visiting from Australia and needed help. Much appreciated. Clare
20 April 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review, Clare. We're so glad to have helped - please let us know how you get on.
Very professional staff
Very professional staff, resolved my issue promptly. Highly recommend.
26 February 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review, David. We're so glad to hear that you had a positive experience with the team in St Andrews and we hope to see you in clinic again soon. ^CW
Local and excellent quality.
A quick and through hearing test/servicing of my aids. The friendly manner of Philip made it easy.
The receptionist was friendly and efficient
The ability to drop in if I have a problem is an excellent customer service.
25 February 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review, Pauline. We're so glad to hear that you had a positive experience with us in St Andrews.
I was welcomed at reception and taken…
I was welcomed at reception and taken straight to a treatment room. The clinician was very professional, polite and thorough, explaining everything that she was doing.
27 February 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review, Nicholas. We're so glad to hear that you had a positive experience with us in St Andrews. ^CW
At my initial appointment I was greeted…
At my initial appointment I was greeted with a very friendly and professional service. The hearing improved immediately, however I have been invited back to make doubly sure that my right ear has fully cleared. Completely satisfied - thank you.
2 March 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review. We're so happy to hear that you had a positive experience with the team in St Andrews and we look forward to seeing you again soon. ^CW
Excellent
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.
25 February 2026
Unprompted review
Reply from House of Hearing - St Andrews
Thank you for taking the time to leave your review. We're so glad you had a positive experience with us in St Andrews. ^CW
A Centenarian's Pursuit of Hearing
I accompanied my father - who will be 100 in a few months' time - to his hearing test appointment. We met Kyle, who was extremely patient, helpful and constructive. Both in respect of the tests he carried out and during our discussion of what next steps and future product options might be.
His considered approach (no indication of a hard sell!) was much appreciated. We have confidence in this company and will continue to rely upon this its services.
21 May 2025
Reply from House of Hearing - St Andrews
Thank you for your lovely review, Trudy! I'm so glad to hear that your father was able to find the right support with Kyle in St Andrews, and we look forward to seeing you both in clinic again soon! ^CW
A genuine 5 star rating.
A genuine 5 star rating.
Philip is an excellent practitioner. He is very friendly and personable, reassuringly competent, doesn't try to sell you anything you don't want and generally conveys a relaxed professionalism which I found very helpful.
A totally different and infinitely better experience than the 'High Street' option I had previously tried. I'd highly recommend him and his practice in St Andrews.
9 June 2025
Reply from House of Hearing - St Andrews
Thank you for your wonderful review, Michael. We're glad to hear that you had a positive experience with Phillip in St Andrews and that he managed to find you the right solution. We'll pass your comments along to Phillip! ^CW
Professional and polite
5 June 2025
Reply from House of Hearing - St Andrews
Thank you for your kind review! ^CW
Always welcoming, always helpful
Always welcoming, always efficien, always helpful and able to solve the problem
6 June 2025
Reply from House of Hearing - St Andrews
Thank you for your lovely review, Bea. We look forward to seeing you again soon. ^CW
Good professional service.
19 May 2025
Reply from House of Hearing - St Andrews
Thank you for your lovely review, Jeremy! ^CW
Very helpful and clear explanations for…
Very helpful and clear explanations for how to use the hearing aid. Kyle has a lovely manner and is able to answer all my questions. I would highly recommend House of hearing, St Andrews
29 May 2025
Reply from House of Hearing - St Andrews
Thank you for your lovely review, Louise. We'll be sure to pass your kind words on to Kyle. ^CW
Reply from House of Hearing - St Andrews
Thank you for your review, Winona! ^CW
Friendly service and a quick turnaround…
Friendly service and a quick turnaround for my ear plugs
22 May 2025
Reply from House of Hearing - St Andrews
Thank you for your review, Michael. I'm glad we were able to help. ^CW
Reply from House of Hearing - St Andrews
Thank you, Sandra! ^CW
Kind and efficient staff.
Felt very well looked after by the girls at House of Hearing St Andrews. They were great with my 84 yr old Mum who has dementia. A good experience and wouldn't hesitate to take Mum there again.
7 November 2024
Reply from House of Hearing - St Andrews
Thank you for your review, Isabelle. We're glad to hear that we were able to offer your mother the right level of support. ^CW
Reply from House of Hearing - St Andrews
Thank you for your review! ^CW
Reply from House of Hearing - St Andrews
Thank you for your wonderful review, Alison! ^CW
Reply from House of Hearing - St Andrews
Thank you for your kind review, Kenneth. We look forward to seeing you in our St Andrews clinic again soon! ^CW
Reply from House of Hearing - St Andrews
Thank you for your lovely review. ^CW
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