House of Hearing - Ipswich Reviews 

9
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TrustScore 4.5 out of 5

4.3

691 Woodbridge Road, IP4 4NA Ipswich, Suffolk, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The House of Hearing receptionist was very welcoming, polite and efficient. The young woman that treated my blocked ears was very informative and explained the procedure perfectly. The procedure was... See more

Company replied

Rated 5 out of 5 stars

Efficient and friendly staff. Clean, relaxing, spacious premises - no annoying background music! Clinician very courteous, knowledgable and helpful, explaining the current state of my hearing loss a... See more

Company replied

Rated 5 out of 5 stars

Very friendly, helpful and efficient staff and service. Quick, clean, no fuss and, what's more, very gentle earwax removal.

Company replied

Rated 5 out of 5 stars

I have been a House of Hearing client for many years. I have remained with Simon and his team because their service is unbeatable in every respect. I unreservedly recommend House of Hearing to my frie... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Contact info

  • 691 Woodbridge Road, IP4 4NA, Ipswich, Suffolk, United Kingdom

  • 01473 230 330

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(9)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and efficient staff and service. Quick, clean, no fuss and, what's more, very gentle earwax removal.

3 September 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review. We're glad you had a positive experience with us for your earwax removal in Ipswich. We look forward to seeing you back in clinic again soon.

Rated 5 out of 5 stars

Always a pleasure to visit

Always a pleasure to visit. Attentive and professional service from Serina. Delivered with care.

7 September 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review, Brian. We're glad you had a positive experience with us in Ipswich and we look forward to welcoming you back into clinic again soon.

Rated 5 out of 5 stars

An excellent service …

The House of Hearing receptionist was very welcoming, polite and efficient. The young woman that treated my blocked ears was very informative and explained the procedure perfectly. The procedure was completely painless, quick and clean. The facilities are very good. I tell all my friends that have ear/hearing problems to go to The House of Hearing.

27 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you, Ann, for leaving your kind review. It's wonderful to hear you had such a positive experience for your earwax removal in Ipswich. We're glad we could help and we look forward to welcoming you back to the clinic again soon.

Rated 5 out of 5 stars

The service from beginning to end was…

The service from beginning to end was great, from making the appointment to the treatment received. A very helpful, friendly and professional service. I would highly recommend.

26 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review. We are delighted to hear that you're pleased with the care you received at our Ipswich clinic. We look forward to seeing you again but please do call us or pop in if there's anything further we can do to support.

Rated 5 out of 5 stars

Efficient and friendly staff.

Efficient and friendly staff.
Clean, relaxing, spacious premises - no annoying background music!
Clinician very courteous, knowledgable and helpful, explaining the current state of my hearing loss and advice as to what aids I could upgrade to should I wish to at any time in the future. No sales pressure, just very clear and helpful.

24 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review, Verity. We're glad to hear that you found the Ipswich clinic clean and comfortable and that we managed to give you a positive experience with your hearing assessment and advice. Please do let us know if there's anything else we can do to help and we hope to see you again soon.

Rated 5 out of 5 stars

I visited the Ipswich branch and they…

I visited the Ipswich branch and they couldn't have been more helpful. I would highly recommend

12 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review, Margaret. We're glad to hear that we could help and we look forward to seeing you back in clinic again soon.

Rated 5 out of 5 stars

I unreservedly recommend Simon and the House of Hearing Team

I have been a House of Hearing client for many years. I have remained with Simon and his team because their service is unbeatable in every respect. I unreservedly recommend House of Hearing to my friends.

17 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review, Mr Peters. We're delighted you have remained a client of ours and we always enjoy seeing you in clinic. Thank you again for the kind review and we look forward to seeing you again very soon.

Rated 5 out of 5 stars

Very happy with how I have been dealt…

Very happy with how I have been dealt with.
Staff patient & helpful with good advice

7 August 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for leaving your review, Harry. We're delighted that you had a positive experience with us and we're looking forward to seeing you in clinic again in the future.

Rated 4 out of 5 stars

Very easy to make and confirm bookings

Very easy to make and confirm bookings. The staff here are extremely professional, helpful and the advice that they give is correct. They will help and advise you at all times.u

29 July 2026
Unprompted review
House of Hearing - Ipswich logo

Reply from House of Hearing - Ipswich

Thank you for taking the time to leave your review. We're so glad to hear you felt well looked after by us and that you found the booking process seamless. Please do give us a call if there's anything else we can do to support you. We look forward to seeing you back in clinic again soon.

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