I made the payment three weeks ago, and every time a delivery has been scheduled, it has been cancelled. After I email them, I receive some big apology, only for the exact same thing to happen again... See more
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Stephen withholds the payment for months and cheats on his words to deliver that pre-paid machine and the documented service. —Passive aggressive. One email: ten typos, doubled question ma... See more
Absolutely excellent experience! We stayed with Homie for over one year after we moved really quickly into a new place with my partner. New city, furniture, pandemic going on, etc... It was great to... See more
Excellent idea, I love the eco-friendliness. Delivery took less than 24 hours and installation at most 15 minutes. The price came as a total surprise for me when I first saw it while browsing differen... See more
Company replied
Company details
Written by the company
Homie is a young organization offering an innovative model for white goods appliances. Since 2018, we have been delivering good, sustainable washing machines, dryers, dishwashers and refrigerators combined with strong customer service. We deliver your machine and connect it for you and we ensure that you always have a working machine at home.
Contact info
Wagenmakersweg 3, 3449hv, Woerden, Netherlands
- +3157601615
- info@homiegroup.com
- homiepayperuse.com
2.8
Average
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Homie at Home
Wauw wat een super fijne review! dankjewel.
Groet, Beau
I've being using Homie for two months
I've being using Homie for two months, and I highly recommend it. I received the machines in less than 3 days after my order. Excellent and fast communication, the website is user friendly and it is easy to top up credit to pay per use. In addition, it is a way more convenient rent the machines and pay per use, than buy one. Thanks, Homie!
12 April 2020
Unprompted review
Reply from Homie at Home
Dear Ana,
Thank you very much for your review. We really appreciate it!
Kind regards, Beau
CS was very friendly over
CS was very friendly over and while installing the machine they took the time to explain . Keep up the good.
Shadira Haarlem
2 April 2020
Unprompted review
Reply from Homie at Home
Beste Shadira,
Thank you very much for your sweet call and this review, we appreciate it!
Hopefully you will stay our Homie for a long time.
Kind regards, Beau
Definitely recommend
Great company, used a Homie Washing Machine for a year and a half when I was a student. Excellent and timely communication, easy to use website. Would definitely recommend, especially if you are somewhere short-team or a student.
1 April 2020
Unprompted review
Reply from Homie at Home
Dear Joanna,
Thank you very much for your review!
Kind regards, Beau
recommended!
Good service, sustainable concept and very fairly priced. I have used it for a year and have zero complaints. Perfect if you are are on shortterm contract or a student.
13 March 2020
Unprompted review
Reply from Homie at Home
Dear Anna,
Thank you very much.
Refreshing regards, Beau
The best option for expats or students
The best option for expats or students who don´t want to commit on buying a big appliance. The service is great, installation was fast. Had a couple of problems with the wifi but solved them with help of the customer service super quick. I used the machine for 6 months without any problems, the only reason I am ending my contract is that my new home has a washing machine. 100% recommend!! Thanks for keeping my clothing clean :)
3 March 2020
Unprompted review
Reply from Homie at Home
Dear Milagros, Thank you very much for your review. Hopefully, if you need a dryer, or in the future a dishwasher, we will see you again! Regards, Beau
Extremely convenient and cost effective
Homie was the perfect solution for me. It was cheaper, more convenient, and way more reliable than buying a second-hand machine - especially with the free delivery and collection.
The website is super easy to use and the service is great. I had the machine for over one year with no issues at all.
29 February 2020
Unprompted review
Reply from Homie at Home
Dear Martin,
Thank you very much for your review! Hopefully, you inspire other people to order one of our Homie appliances.
Please know, if you need a washing machine, dryer or (in the future) dishwasher, you can always order a Homie again!
Regards, Beau
Reply from Homie at Home
Thank you very much!
Refreshing regards, Beau
Excellent service!
I was not aware of the possibility to rent a washing machine and when I discovered Homie it was a relief for me. The service is excellent, the delivery super fast and the machine works perfectly. Very recommended!
12 February 2020
Unprompted review
Reply from Homie at Home
Dear Melania, Thank you very much! Hopefully, this review will help more people like you to find out about Homie!
Refreshing regards,
Beau
Reply from Homie at Home
Dear Joessie,
Thank you very much for the review!
Regards,
Beau
Very friendly and trustworthy people
Very friendly and trustworthy people. The service they provide is also first class, with prices being reasonable and you not having to worry about the machine. Would recommend to anyone.
7 February 2020
Unprompted review
Reply from Homie at Home
Dear PN,
Thank you very much for this review. We are really happy with it.
Regards,
Beau
This is just fantastic
This is just fantastic! I mean, it couldn't be better. The delivery and installation was super smooth, the guys were very friendly and considerate. It's so beautifully simple, especially since it also eliminates financial worries about these sort of household items. After years without a washing machine, I am so appreciative of this solution. I would highly recommend it to anyone :)
5 February 2020
Unprompted review
Reply from Homie at Home
Dear Espen,
Thank you very much for this positive review.
I am really glad to hear the delivery and installation went smoothly. Enjoy your new washing machine, and do not hesitate to contact us if you have any questions or problems.
Refreshing regards, Beau
Love it
Love it, ideal for a person living alone. Very Eco-aware/friendly but also the perfect solution for renting a washing machine when you have a 1-person household since this way it is a lot cheaper than other washing machine renting compagnies!
3 January 2020
Unprompted review
Reply from Homie at Home
Dear Charley,
Thank you very much for your review.
And we want to wish you a happy 2020.
Kind regards, Beau
Excellent
Excellent for people who doesn't want to spend money on buying new machine. Delivery was fast and it was connected in 10 min.
You also get a lot of information and support. Washing machine was brand new and A+++ with a lot of washing programs.
2 January 2020
Unprompted review
Reply from Homie at Home
Dear Igor,
Thank you very much for your amazing review! We are really happy with it.
Regards, Beau
highly recommend
Homie is very easy, fast and customer-friendly. At very beginning I have a problem for internet connection, Homie solved this problem very fast. The website is also very clear. Each time I have problem to email them, they always replied very fast and solved my problem. The washing machine is good, and I think the price is reasonable, especially there is no deposit at all. If you want to rent a washing machine, I will recommend this
19 December 2019
Unprompted review
Reply from Homie at Home
Dear Yiyuan,
Thank you very much for this review.
If you experience any problems do not hesitate to contact us, and we will solve them as quickly as possible.
Regards, Beau
Amazing service
Excellent idea, I love the eco-friendliness. Delivery took less than 24 hours and installation at most 15 minutes. The price came as a total surprise for me when I first saw it while browsing different options, no costs at all other than the pay-per-use. Homie's service is super convenient and pleasant, I could not recommend it enough. Thanks, Homie!
28 November 2019
Unprompted review
Reply from Homie at Home
Dear Kevin, Thank you very much for this amazing review. We are super happy with it.
If you recommend us to someone, do not forget to tell them they should mention your name in the order. This way we will give you €10 washing credit!
Have a nice day, Beau
Perfect service
Perfect service, low risk. I like the fact that the business model makes me more aware of the heat at which I wash.
11 November 2019
Unprompted review
Reply from Homie at Home
Dear Kristel,
Thank you very much for this review!
Happy washing, Beau
I love the concept
I love the concept, I love the execution. Really good for people who anyone who cares about sustainability. And if you don't care, also good when you're renting temporarily and you got no washing machine.
5 November 2019
Unprompted review
Reply from Homie at Home
Dear Ignasi,
Thank you very much for your review. Our contract has a minimum duration of six months, so you are right: Homie is also nice for people who are looking for a temporary washing solution.
Have a nice day!
Regards, Beau
Highly recommend!
We have had our washing machine for 2 months and it has been great! The setup is very convenient for expats living here on a mid-term basis. They installed the washing machine within a few days after signing up. The customer service has been great, it is very good value and topping up our account online is very easy.
3 November 2019
Unprompted review
Reply from Homie at Home
Dear Sarah,
Thank you very much for this review. Good to see that you are happy with the washing machine and our service.
Kind regards, Beau
Awesome service
Awesome service, friendly, helpful and quick service!
Nothing to complain about and would definitely recommand!
1 November 2019
Unprompted review
Reply from Homie at Home
Dear Sebastian,
Thank you very much for this review. Good to see that you are happy with our service!
If you recommend us to someone and he/she signs up, do not forget to tell them to mention your name in the order. We will then give you €10 washing credit.
Kind regards,
Beau
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