Homie at Home Reviews 

I have been using Homie since June 2019 and back then I was so unsure about the pros and cons of leasing vs. buying so I did my research and found out that their service includes fixing (if necessary) but I had my washing machine for a year and I never had to do that. I enjoy seeing the monthly report and I can easily pay for the washing on my Homie account. Today, I just got my dishwasher delivered and I cannot be more happy. Everything was done professionally and efficiently. Thank you very much for your service and keep it up! I hope in the future I can lease a nice espresso machine from you. A girl can dream!

Absolutely excellent experience!
We stayed with Homie for over one year after we moved really quickly into a new place with my partner. New city, furniture, pandemic going on, etc... It was great to be able to rely on their service. Everything went as advertised, quality washing amchine, fast service, reliable tech support.
We wholeheratedly reccomend anyone who needs/wants this serrvice as part of their day-to-day life

Currently have Homie around a month. I live by myself, and was worried that I would need to wash more than 20x a month and would be limited. This was in hindsight very much overestimated (I think I was 2x per week). The pay-per-use has made me more aware of the temperature I am using to wash, questioning if I could get the same result at a lower temperature. I also notice that I wait just a bit longer to wash, whereas before I was washing at half the capacity. Great concept, affordable prices, great customer service and clear communication about prices! I am pleased.

We have been customers of Homie for the past year and a half. It was easy to arrange and the service was excellent. It helped us greatly during the time we needed to settle in our new home and country. I would definitely recommend.

Fast home appliances without a hassle!

I rent a washing machine via homie because I move around often and figured I don't want a hassle of spending time on buying one and selling the machine again when I move.

Pros:
Delivery was fast.
The delivery guys were friendly and brought the washing machine up to the first floor and installed it in my bathroom. Customer service reacts fast as well.

Could be improved:
-Washing machine is very old, so it's loud.
-Programs are not trustworthy - for example, I set the machine to 400 spins (very low amount of turns), but it spinned so fast (I would guess like at 1200 turns) it ruined some wool items.
-The delivery guys did not level the machine as promised by homie. Instead, they asked me for a cardboard piece which they then put under one washing machine foot.
-In the online app, you don't see how much credit you have used up this month (there is a monthly minimum).

I have been a Homiepayperuse customer since December 2019 and it's been a great experience so far. They delivered a brand new washing machine , carried it upstairs and set it all up in a matter of 30 mins. The washing machine is very reliable and has quite a few options for all kinds of fabrics. We had a wifi issue once and had no connection for a few days and the washing machine just stored all data locally and synced everything later .. adding money and paying for washes is also a super easy task via their much improved website. I highly recommend this ! They also claim they will help me move the washing machine ! That's yet to be tested but I believe them :)

Great initiative, payable, no ridiculously long contracts, website is clear and simple, customer service is great. I've been using this service for over a month and I have no complaints.

Homie is one of the best and simplest services I've ever tried. Couldn't be happier with the whole experience, from fast delivery, to great cheerful installation, to the machine itself and costs. Perfect. Thank you!

We're very very very happy with our Homie washing machine and service!! Totally recommend using this company if you're looking at hiring a washing machine (or something else). My favourite thing is that is makes payments fair among the tenants in our flat as if people are going away (e.g. going home because of Coronavirus) they don't have to pay for the machine while they're away (because they don't do any washes). LOVE IT.

Everything Homie was a great experience: from delivery, usage, and pick up! The washing machine was in great mint condition, very easy to use and top-up. No complaints about this rental

I highly recommend homie. They always reply quickly and kindly to every email. Moreover, the price is fair and you don't have to worry about maintenance.
Great customer service!

The service was just great, I never had any problems and whenever I had a question, I got a reply very soon. The delivery and pick-up went smoothly as well. I loved the monthly overview to see how you're doing compared to an average person in NL.

The delivery of the washing machine was SO SMOOTH, the guys were so lovely, and it was installed in less than 5 minutes. I can't recommend Homie more to be honest, it's the best customer service experience and most efficient service I've had in forever.

The best customer service in the Netherlands! Quick turnaround from order to installation. Very good machines. Their installers are friendly and helpful and you get a free professional installation when you order a machine. I will never own a washer and dryer again as Homie makes it easy to rent and takes away all the hassle of washing

Quick and easy. Saving more money than ever!

Homie is a problem solver when you move into a new apartment

Been using their service for over a year and am very with them

The best washing machine rental service. Fast delivery, installation, easy to use, cheap and with any fee just what you use. Very happy with the service!

This is so far the best deal for washing machine rental that I found without putting any deposit upfront. I ordered on their website on Tuesday evening and on Thursday morning, the washing machine was installed. The washing machine is also new. They delivered to Maastricht to the 2nd floor of the apartment. It's really nice. Highly recommended!

Great service and support, we would have liked more choices of washing machine sizes.