Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Just wanted to give a shout to Caitlin, Ludmila and Lana who have been exceptionally and consistently helpful for a very long time. Resolving all queries in a fast and efficient manner. Truly standout... See more
Company replied
Caitlin was so lovely and friendly - I found some of the online sections frustrating to fill as my circumstances are slightly complicated and so I left it for a few weeks. I decided to come back to it... See more
Company replied
I am at TEN DEGREES and we are working with HOMEPPL from the last 4 years approx.This company is great and efficient.I specifically want to mention CAITLIN's name because she is awesome and very helpf... See more
Company replied
4.2
Great
703 reviews
Replied to 76% of negative reviews
Typically replies within 1 month
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Caitlyn has been the most helpful agent…
Caitlyn has been the most helpful agent I have spoken to ever I really did find her amazing and she expedited application for me.
4 October 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin makes a difference!
Caitlin is a joy to talk to and is really helpful! Althought the wait times are lengthy, speaking to an actual helpful agent is so nice!
3 October 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Evelyn was so helpful!
I couldn’t have asked for a more helpful or informative experience than the one I had with Evelyn. She kept me updated throughout the entire application process and was always available to assist with any queries I had, no matter how small. Her support made the whole process so much smoother and stress-free. I would highly recommend this company, but specifically, Evelyn, for her outstanding service!
26 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Thanks for always being so quick to…
Thanks for always being so quick to answer my questions. I really appreciate how responsible you are.
25 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Katie is always very quick to respond
Katie is always very quick to respond, gives good service, and is friendly and a pleasure to deal with.
25 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
An honest edit! Decision reversed
Allow me to correct my previous experience. I would hope that all companies were not made scapegoats by others. Classic blame and throw under the bus.
24 September 2024
Unprompted review
Reply from Homeppl
Hi Jaclyn
Thanks for letting us know about your experience and we're always on hand to help if there's anything else we can do.
Kind regards,
Katie
Thank you for your kindly support
Thank you for your kindly support
23 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Sean helped me with my added info on…
Sean helped me with my added info on landlord reference quickly with high speed of understanding my need.
13 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
My experience with Homeppl has bee top…
My experience with Homeppl has bee top notch! Their communication was clear, concise and quick!
A customer service advisor name Gaetan provided me with additional information and guided me through so steps I had to take to upload additional documentation.
I am very please, give this guy a raise!
11 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin and Natasha are amazing
Caitlin and Natasha are amazing, very quick to help
3 September 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent service helped me faster than…
Excellent service helped me faster than I expected
28 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful
Great help in accommodating bespoke data entry requirements
23 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin
Caitlin. What asset. Friendly, professional, helpful. All the things any good customer services team needs. Thanks for helping me with my issue!
22 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
A great and responsive support team
Company provides very nice and fast feedback and tries to help with reference completion.
22 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I needed help approving my application
I needed help approving my application. Leah helped my enquiry within 20mins! ⭐️⭐️⭐️⭐️⭐️
21 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great!
Caitlin helps me a lot! I’m soo appreciative that she solved my problems and replied fast.
20 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin ans Natasha are always so…
Caitlin and Natasha are always so helpful!
20 August 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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