Banner for Reposit

Reposit Reviews 2,348

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and empathetic approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its responsiveness, efficiency, and the clear, professional guidance provided throughout various processes. Reviewers also appreciate the ease and transparency of the service, finding it a straightforward and stress-free alternative to traditional deposits, which simplifies the rental experience. However, some customers also noted issues with the payment process, particularly concerning split payments between spouses or difficulties with logging in to pay. A few other people also noted concerns regarding the claims dispute process.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the platform's ease of use and... See more

Service

Users describe positive interactions with service, highlighting its efficiency and helpfulness, especially in... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the alternative... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being considerate,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the prompt support, quick... See more

Based on these reviews

Rated 5 out of 5 stars

Reposit gaves us big reliefe when we got to know that we don't need to deposit big amount of money instead we can pay less money reposit option eventhough it's non refundable. It really help us finaci... See more

Rated 5 out of 5 stars

The team at Reposit has been very considerate and helpful and most important of all , they have been very sympathetic to my case. I was very nervous and uncertain with this scheme and not sure I will... See more

Rated 5 out of 5 stars

The Reposit team are fantastic. I have had a contact, who is contactable, from my enquiry to join through to today. I have successfully held over 5 deposits with Reposit. When I have had an issue th... See more

Rated 5 out of 5 stars

This is a fantastic way for people like my daughter who can't afford to move because of huge deposits that landlords want, so to being able to do the Reposit means she can now move & is now up to whe... See more


Company details

  1. Insurance Agency

About Reposit

Written by the company

Reposit is the UK's best deposit alternative provider.

We provide better value for tenants, more cover for landlords and a smoother tenancy deposit process for letting agents.

We've been revolutionising rentals since 2016 and work with hundreds of letting agents to provide thousands of deposit alternatives to landlords and tenants.

As the cost of renting continues to increase in the UK, tenants are faced with cash rental deposits that are simply unaffordable. whilst landlords find themselves with charges or rent arrears that go beyond the typical 5 weeks rent.

Reposit solves both challenges for tenants and landlords alike. Tenants pay a non-refundable fee of just one week's rent* whilst landlords are covered up to 8 weeks in the even of damages or rent arrears.

Our product is insurance-backed and we're regulated by the FCA and protected by the FSCS, so landlords can be completely comfortable that their payouts are protected.

Whether you're an agent, landlord or tenant you can get in touch with us today to find out more.

*Subject to a minimum of £150 Reposit For Agents Reposit For Landlords Reposit For Tenants

Contact info

Goodbye, tenancy deposits

Say hello to Reposit, the smart alternative to cash deposits

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at Reposit has been fantastic

The team at Reposit has been very considerate and helpful and most important of all , they have been very sympathetic to my case. I was very nervous and uncertain with this scheme and not sure I will get any positive outcome. The people at Reposit have been fantastic and dealt with my case pragmatically and flexibly. I am really grateful for their kind gesture and prompt support through out the process. I have learnt a lot about the scheme. Important to have all the documents and records ready for any claims. Thank you so much for the nice people at Reposit. Absolutely 5 * service.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

The Reposit team are fantastic

The Reposit team are fantastic. I have had a contact, who is contactable, from my enquiry to join through to today. I have successfully held over 5 deposits with Reposit.
When I have had an issue the team are quick to reply to me and are very very helpful and through.
The team have also sent me material to give out at the viewings which helps to educate prospective tenants on what Reposit is vs a traditional deposit scheme

6 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look