Terrible customer service, after stringing along the support asking for various receipts, images number etc, they said I should just return it to the retailer, something which could have easily be... See more
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Really terrible after care service. Lost my charger to a £200 massage gun and their customer service is completely useless. Won't even advise on what type of replacement charger to get, tried a few ra... See more
As with Joel Connely bought massage seat internal mechanism became detached after only 3 months. tried several attempts to contact customer service but got no response whatsoever. 3 year warranty wo... See more
Ordered an air purifier. Device is good as I have previous experience. Despatch is fast, but a business shouldn't go to low as to try and make money off delivery. I paid for next day delivery, so... See more
Company details
Written by the company
We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home. Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.
Contact info
United Kingdom
- support@homedics.co.uk
- homedics.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
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What these Yoga stretch mats achieve is clever and very therapeutic.
We have purchased other products from HoMedics (chair massage - easily 6 or 7 years old now; a massage gun - excellent and highly recommended) and have not been disappointed in respect of performance, construction or quality.
Took the next step to TYM1000GB Yoga stretch mat that my wife says was fantastic. We had a minor issue in that one of the programme buttons on the control panel didn't work so the product was returned for an exchange. Customer support was very friendly, and communications were quick and efficient.
Luckily for us the TYM 1000GB has proved so popular that they were out of stock and, so we didn't have to wait 2 or three weeks, we got an upgrade to the TYM1250GB. Wow! It is the better product by far. There is more movement in each of the 6 programmes and the results are exactly what is needed: bliss.
If you can afford the extra cost (not that much more) we absolutely recommend you go for the TYM1250GB.
It’s a filter🤷♂️ It does exactly what…
It’s a filter🤷♂️ It does exactly what
It’s meant to do, the purifier is excellent
And it’s helped my breathing 💯%
Thank you
The product is very good but the…
The product is very good but the machine light for the filter still on even l have change it
could you please tell me what l have to do
thank you for your help
Amazing product
Amazing product, really helps my back. Really thorough massage. I do a lot of lifting at work and the chair really keeps my back in good condition.
The box was almost completely destroyed…
The box was almost completely destroyed but fortunately the contents were somehow intact.
The air conditioner arrived quickly and…
The air conditioner arrived quickly and works well. It has greatly reduced my sinus pain. I find it a little bit noisy but well worth it.
Only worked for 45 minutes
The delivery time from ordering your…
The delivery time from ordering your product was exceptionaly quick.
Excellent service.
Really good product
Really good product. Had painful shoulders and back but this mat helped a lot. So pleased I bought it.
All good thanks
I have never received the ordered item.
Spinal Stenosis and HoMedics Stretch +
I have a degenerative thoracic condition and previously had a full Lumbar Laminectomy in 2019, spending a lot of money on chiropractic treatment, since receiving my delivery of the Stretch + I have no need to spend any more money outwith this purchase.
Remembering that the settings are there for good reason, break yourself in gently at stage 1 before moving on. It’s amazing how many different movements it carries out while you relax.
To listen to relaxing music makes the whole experience very relaxing.
All in all it is helping me maintain a relatively active life.
It’s for a Birthday present
It’s for a Birthday present. So don’t know if it’s ok or not. As it’s not until 24 March.
Great service
Very happy with the product I bought
Very happy with the product I bought, very helpful in easing tension in my shoulders and neck.
Really bad customer service
I bought a Shiatsu Pro Back Massager 3 years ago,product is seldom used,unfortunately the main drive gear has broken up,I contacted homedics who were less than helpful they couldn’t supply spare part but they would give me a voucher for a new massager,(they actually advised me to try EBay) absolutely disgusted with their customer service.
DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE. You have been warned.
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