Terrible customer service, after stringing along the support asking for various receipts, images number etc, they said I should just return it to the retailer, something which could have easily be... See more
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Really terrible after care service. Lost my charger to a £200 massage gun and their customer service is completely useless. Won't even advise on what type of replacement charger to get, tried a few ra... See more
As with Joel Connely bought massage seat internal mechanism became detached after only 3 months. tried several attempts to contact customer service but got no response whatsoever. 3 year warranty wo... See more
Ordered an air purifier. Device is good as I have previous experience. Despatch is fast, but a business shouldn't go to low as to try and make money off delivery. I paid for next day delivery, so... See more
Company details
Written by the company
We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home. Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.
Contact info
United Kingdom
- support@homedics.co.uk
- homedics.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
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had no problems ordering or receiving…
had no problems ordering or receiving the yoga stretch item.all very efficient.Also had good service with the shiatso massager.thank you.
service was brilliant
service was brilliant. Delivered in a couple of days. Product delivers what it says. I use every other day.
Iv bought 2 ,for myself and mum best…
Iv bought 2 ,for myself and mum best thing iv bought
Great product, a bit noisy
I bought this air purifier as I have guinea pigs but also have hay fever so the dust can trigger my allergies. I can really tell a difference in the air and most days I am allergy free. I've only given four stars as the air purifier is quite noisy compared to another make that I previously owned.
Just to add, delivery was really good, I ordered it one day and it arrived the following day which really surprised me.
Such a useful service
Such a useful service. Ordered some items from here as like Oximeter, ear thermometer and weight counting machine. All of them are great in value. Impressive service. Thank you.
Excellent products
Excellent products, great customer service, fast delivery, would definitely order from here again!
Has really helped to relieve back aches…
Has really helped to relieve back aches and pains.
We use it everyday.
I suffer from a bad back and have done…
I suffer from a bad back and have done for several years. Any kind of exercise usually results in pulling of muscles regardless of how gentle the exercise is. I saw this advertised on the television and thought I would treat myself. Unfortunately I was unable to purchase one immediately due to no stock in the country! HoMedics have the facility to pre order, which I did. It arrived the day after the mat was back in stock! Excellent service!
I love love love this mat! I use it i the morning before I do anything and sometimes in the afternoon. Just before retiring to bed I also use it because I find it relaxing me so much that it does in fact aid my sleep!
The best and most reasonable investment ever!
Very good product
Very good product that targets specific part of your body to massage
Everything good as before
Everything good as before, well done, now please don't send any more reminders!
Excellent service and an excellent product
I'd not heard of this company before but found them while researching a foot massager that wouldn't cost the earth. The website is very easy to use, informative, has good photos and reviews from customers about the products. Prices are competitive and delivery was super fast. I love my new foot massager (Dual Shiatsu), so glad I bought it!
Delighted with quality of Oximeter and…Recent purchases
Delighted with quality of Oximeter and ear thermometer I ordered. Easy to use and prompt delivery.
This is my second one of these
This is my second one of these. I wore the old one out! I like the updated colouring and I'm delighted with it. It really does the trick.
Invaluable foot bath
Rapid processing of order and dispatch. Very happy. Husband a postie, the foot bath certainly helps his feet. Recommended.
Good value for money
Love my purchase
Ordering was simple, it arrived in time for the anniversary. It was easy to get started, and warmed up in under the time stated.
We dipped our foot in and both had the warming and soothing and pain relieving experience I was expecting. If using for feet, maybe it could be a little deeper for ease of use.
For hands is great
For the price it’s great
Simple to use.
Easy to store
Only issue is that I want to use it everyday, so will need to order more wax!
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