holidaycottages.co.uk Reviews 

119,898
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 36,883 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent locations, noting properties are often peaceful yet conveniently close to attractions, beaches, and amenities. Many people highlight the high quality and comfort of the accommodations, describing them as beautifully decorated, immaculately clean, and very well-equipped for a pleasant stay. The booking process is consistently noted as easy and straightforward, with consumers appreciating the clear communication and helpful customer service. However, some customers also noted significant issues with property cleanliness and maintenance, describing accommodations as grubby or in disrepair. A few other people also felt that certain facilities were not as advertised, citing problems like broken hot tub lids, rusty garden furniture, or inadequate hot water.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting its peacefulness while remaining close to... See more

Facilities

Customers consistently note positive experiences with facilities, often describing them as well-kept,... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting that properties are well-kept,... See more

Holidays

Reviewers highlight positive aspects of holidays, with many describing their experiences as wonderful,... See more

Booking process

Consumers find the booking process to be positive, with many reviewers describing it as easy, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute perfect holiday home, everything there you would need, fantastic hosts at the lodge, was greeted by the owners 2 beautiful Labradors each morning. Lots of places to visit, only 15mins to harb... See more

Rated 5 out of 5 stars

Host made contact in advance to check dietary requirements and was available if needed. Cottage was so pretty and comfortable. Lots of very thoughtful touches helped make us feel at home. Location was... See more

Rated 5 out of 5 stars

This cottage is absolutely fabulous, had a great weeks break. The pictures don't do it justice. Inside is very well decorated and presented, clean and everything you could need. Comfy and the fact... See more

Rated 5 out of 5 stars

Rosie rail cabin was perfect for our 3 day stay it was very clean the bed was so comfy & the views are amazing , location was great & the dairy barn on site serves good food & amazing cakes The hos... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(119,898)

33,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic stay, family of 5

We had a fantastic stay at this lovely holiday cottage as a family of five with three children. The outdoor space was a huge hit with the kids, who spent hours playing and exploring. The owner was incredibly friendly and welcoming, making us feel right at home. The location is beautiful, with lovely beaches nearby and plenty of things to see and do. We’d definitely recommend it and would love to stay again!

25 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic stay and wouldn't…

We had a fantastic stay and wouldn't hesitate to recommend it. The balcony view was beautiful and such a lovely place to sit and relax. The beds were really comfortable, the property was spotlessly clean and fully equipped with everything we needed. It was in a lovely, quiet location, making it perfect for a peaceful break. The owner/manager was also very responsive and helpful whenever we had a question. We'd happily stay here again.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

You need to stay here!!!

Great facilities, great views, great hosts, GREAT HOLIDAY! We had a wonderful holiday here in a retreat that had it all. We were made to feel welcome and comfortable, and the place had everything needed to relax unwind, destress and rest. The location was perfect for exploring the forest of Dean, but we also spent hours reading and staring at the incredible view. The photos don't lie - it really IS that good!

THANK YOU, we loved it here and didn't want to leave!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Waters Edge Retreat in Westward Ho!

Perfect propertyfor 3 generations of one family - 6 people. Plenty of space to be together and space to retreat to if wanted
Adequately equipped living/dining area and perfect location for all amenities that contribute to a very enjoyable family holiday especially with small children - beach opposite apartment, surfboard hire svailable,shops, bars, restaurants, amusements, tennis courts - all within a short walking distance. Something for everyone. The sea view from lounge and bedrooms amazing as was the red sun dipping into the sea at sunset
A good time was had by all!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable and well-equipped…

Comfortable and well-equipped accommodation in a great location, all made for a very enjoyable break. The booking process was straightforward and the owners were very accommodating of our request.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Tawny Owl review

Tawny Owl is a beautiful holiday home in an excellent location for exploring the Seven Bays area of Cornwall. It is modern and spacious and very well equipped. The hot tub is an added luxury and the lodge is perfect for a family or groups of friends. The owners can be easily contacted and resolve problems quickly. I would recommend Tawny Owl without hesitation.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

On arrival at our holiday cottage

On arrival at our holiday cottage, we contacted them to report several issues which would affect our stay. They sent us a form to complete, which we returned straightaway, and they said they would try contact the owner. Our holiday is over and we still have not received a courtesy reply.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Wow! Cannot fault this cottage.

Wow! What a fantastic cottage. And the owner, Victoria, is so lovely.
Open plan and spacious. Well equipped with everything you need. Lots of showers and a bath. Big kitchen. Huge lounge area with a Pool table. Toys & books.
The garden shed is stocked with all you need to lounge in the spacious garden, and the barbecue is modern and a decent size.
We cannot fault this place and hope to return one day.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

A lovely break in a picturesque Cornish…

A lovely break in a picturesque Cornish Village.
The flat was very clean and comfortable with an information folder. Food and drink readily available from local shop or the 2 pubs, all good quality.
We would have appreciated fresh coffee in the welcome pack, but wine, biscuits etc very acceptable.
The description of the accomodation, its position and the car parking arrangements were really helpful

27 July 2026
Unprompted review

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