holidaycottages.co.uk Reviews 

118,907
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 36,656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the booking process easy and seamless, appreciating the clear communication and straightforward system. Many praised the excellent locations, often described as idyllic, peaceful, and central, offering easy access to attractions, beaches, and local amenities. Properties were frequently highlighted for their high quality, comfort, and being well-equipped, providing everything needed for an enjoyable stay. However, some customers also noted issues with property cleanliness and maintenance, citing dirty floors, unpleasant smells, faulty showers, or tired furnishings. A few other people also felt that certain properties had practical challenges, such as difficult parking, steep access roads, or features not suitable for those with mobility issues.

What people talk about most

Location

Customers consistently note positive experiences with location, often describing it as fantastic, excellent,... See more

Facilities

People report positive experiences with facilities, often describing them as comfortable, well-equipped, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality beds, bed linen, and... See more

Holidays

Clients share positive opinions on holidays, with many reviewers expressing satisfaction with their stays,... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

easy to book and Excellent Accommodation with everything you need for a nice and easy stay in Anglesey. Located in centre of island allows for easy access to all parts, we visited South Stack, Cem... See more

Rated 5 out of 5 stars

We had a lovely week at this beautiful cottage which has been renovated to a very high standard. We loved the kitchen with its island unit and bifold doors. All the rooms are attractive with some reta... See more

Rated 5 out of 5 stars

A wonderful break in this lovely 3 storey cottage with amazing views over the estuary. We spent many evenings in the 1st floor lounge gazing out over the water. We were so lucky with the weather, vi... See more

Rated 5 out of 5 stars

We found the booking process (which was last minute) very smooth and with no issues. Our stay at Prince Cottage was fabulous, the cottage is a real home from home with everything you need for a trul... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(118,907)

36,890 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First rate service from Holiday…

First rate service from Holiday Cottages. Booked a trip to Lake District and they were very efficient with communicating about our trip and sending information through .
Couldn’t have been better

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous cottage in beautiful location.

We had a wonderful stay at The Cottage in Dedham. Fabulous location and lovely cosy property. Great communication from Holiday Cottages about the property and our upcoming stay. Would highly recommend.

11 July 2026
Unprompted review
Rated 4 out of 5 stars

Location

excellent location, central without being too busy. Well equipped Kitchen.
No parking but possible free parking near by

18 July 2026
Unprompted review
Rated 5 out of 5 stars

The views are simply stunning

There is certainly a 'wow factor' to Stybarrow Fold, the views are simply stunning which not even the photos can do justice to. We were blessed with sun all week and it is a perfect spot to explore the lakes from. Good local walks too, up to Orrest Head or for even better views, Wansfell Pike. It is just a 15mins walk via off-road path to Windermere which has plenty of cafes / shops / pubs. We used Low Wood Bay Watersports for Kayak / Paddle Board hire and they were excellent. All beds were very comfortable and lots of space inside and out for the extended family / friends, it even has Sky Sports!

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely (and wheelchair-friendly) Welsh Farmhouse holiday

As a family of 5 adults (or very nearly adults), we had a lovely stay, no doubt enhanced by the fantastic weather for our week. One of my children is a wheelchair user, and the ground floor bedroom and en-suite wet room were ideal for her needs. The Welcome basket of Welsh goodies was a lovely touch, and was very welcome. I enjoyed the Ale after a long drive from Somerset on our first day! Although we didn't use them, it was good to see a selection of family DVDs already in the cottage, as well as a Wii console. There was a lovely garden with picnic benches and extensive views al round. The Slate Mill down the road was fascinating, and there are numerous footpaths in the vicinity (although some of them were overgrown and/or blocked. One of the highlights was staying up late at night and star-gazing in this Dark Sky area. As an enthusiast photographer, I was thrilled to get my first ever successful picture of the Milky Way. All in all a lovely week that came to an end too soon. We don't often go back to holiday venues but can certainly see us returning to this one.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Rotten food found on the floor but that's ok!!

Rotten food found on the floor of our property, litter, standing water growing life and smelt foul, poorly managed equipment that was a huge health and safety risk, and rusty utensils given in the kitchen, but when raised with Holiday Cottages they deem all of the above acceptable (even after viewing photographs evidencing this) and will not offer any compensation or refund for it. Do not recommend at all!!!!

19 June 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Sara,

Thank you for taking the time to share your feedback. We're sorry to hear that aspects of your stay did not meet your expectations.

We can see that one of our Complaint Managers has been actively investigating your concerns and has liaised with the property owner regarding the issues you raised. We appreciate that you may be disappointed with the outcome of the investigation, and we're sorry that the resolution provided was not the one you were hoping for.

We take all customer feedback seriously and carefully review any evidence submitted to us as part of our investigation process. While we understand that you do not agree with the outcome, please be assured that your concerns were fully considered.

Thank you again for your feedback.

Holidaycottages.co.uk

Rated 5 out of 5 stars

We had a lovely week in the cottage

We had a lovely week in the cottage. The garden is fantastic, really large and plenty of garden furniture. The cottage is great. The bedrooms are lovely, good sizes and comfy. The kitchen is really well stocked, plenty of crockery and cutlery, we weren't short of anything. If you have children then the second lounge has plenty of things to keep them entertained. The cottage is just across the road from a great pub, fab food and we had no noise or disturbance. The location is ideal for the area, with most places only 10-15 miles away.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

We loved the location as we could walk to the beach

We loved the location as we could walk down to the shingle beach in a couple of minutes.
The cottage worked well for 6 adults. We appreciated it all being on one level & having good parking for 3 cars. When we arrived all was clean and tidy, also the kitchen was well equipped.
We would recommend this cottage to friends

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic place to stay

Fantastic place to stay. The property was clean, had everything you needed and comfy beds. There was plenty of walking to be done straight from the property and easy to access the surrounding area. The welcome pack was amazing and we look forward to visiting again at some point.

11 July 2026
Unprompted review

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