It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more
Response time was so quick Booking process easy The Doctor was professional and highly recommended Can’t believe I booked a video call and spoke to a Dr within 10 mins. He diagnosed me promptly an... See more
Hola Health provides a brilliant service. My husband was in agony due to piriformis syndrome, which he has had before. The doctor who rang him from Hola Health was very thorough and provided him w... See more
Company details
- #1 of 1 best companies in Family Practice Physician
- #2 of 2 best companies in General Practitioner
- #2 of 2 best companies in Medical Certificate Service
- #7 of 7 best companies in Online Pharmacy
- #4 of 4 best companies in Online Prescription Medication Vendor
- #1 of 1 best companies in Physician Referral Service
Written by the company
The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.
Trusted by over 1,000,000+ customers.
Written by the company
- Connect with AHPRA-registered practitioner online
- Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.
Contact info
79 St Georges Terrace, 6000, Perth, Australia
- support@hola.health
- hola.health
Get medical advice in minutes, 24/7
4.2
Great
605 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my appointment was handled very quick…
my appointment was handled very quick and fuss free thank-you
1 June 2026
Reply from Hola Health
Hi Shelley,
Thank you for taking the time to share your experience with Hola Health. We're delighted to hear we could assist you and appreciate your support.
Regards
Team Hola Health
I had an appointment within 15 minutes…
I had an appointment within 15 minutes and I was very happy with the outcome - a quick helpful consultation, a prescription immediately at a reasonable cost.
25 May 2026
Reply from Hola Health
Hi Caroline,
Thanks for your kind review. We're glad you had a positive experience and look forward to helping you again whenever you need us.
Regards
Team Hola Health
Professional and helpful.Responsive and…
Professional and helpful.Responsive and easy to deal with.
29 May 2026
Reply from Hola Health
Hi Nada,
Thank you for your support and for sharing your experience. We appreciate your trust in Hola Health.
Regards
Team Hola Health
My issue was resolved quickly and…
My issue was resolved quickly and efficiently by the doctor
24 May 2026
Reply from Hola Health
Hi Nicola,
We truly appreciate your feedback. Thank you for choosing Hola Health for your healthcare needs.
Regards
Hola Health
The first time using this service was…
The first time using this service was absolutely brilliant - I had left me psoriasis medication at home and i was away travelling for 3 months - I’m so grateful to have received attention and script
4 June 2026
Reply from Hola Health
Hi Denise,
Thank you for your positive review. We appreciate your feedback and are pleased that our service met your expectations.
Regards
Team Hola Health
Amazing service
Super easy to book and was extremely happy with the speed of actually getting to speak to a doctor. All done in 15 minutes. Highly recommended and will use this amazing service again
28 May 2026
Reply from Hola Health
Hi Pearson,
We're delighted to hear you had a positive experience. Thank you for trusting Hola Health with your healthcare needs.
Regards
Team Hola Health
Good value
Hola booking website was very easy to use. I got to speak with a doctor within about 15 minutes, and the price was very reasonable. I received my script pretty much straight away too.
23 May 2026
Reply from Hola Health
Hi Sue,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Reference
Very quick, very helpful would highly recommend.efficient from start to finish.
15 May 2026
Reply from Hola Health
Hi Daniel,
We appreciate you taking the time to share your experience. Thank you for your support.
Regards
Team Hola Health
Fantastic service doctors really care…
Fantastic service doctors really care and listen to your needs
1 June 2026
Reply from Hola Health
Hi Darren,
Thank you for your positive review. We appreciate your feedback and are pleased that our service met your expectations.
Regards
Team Hola Health
Bulk-billed prescription consultation…
Bulk-billed prescription consultation in 15 minutes, what’s not to love?
1 June 2026
Reply from Hola Health
Hi Rebecca,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Reply from Hola Health
Hi Brett,
We appreciate you taking the time to share your experience. Thank you for your support.
Regards
Team Hola Health
So easy and bulk billed
So easy and bulk billed! Less than 10 mins and I got the script I needed.
Incredibly helpful.
31 May 2026
Reply from Hola Health
Hi Finn,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Fantastic service very professional and…
Fantastic service very professional and fast delivery
30 May 2026
Reply from Hola Health
Hi Justin,
Thank you for your support. We appreciate your trust in Hola Health and look forward to assisting you again.
Regards
Team Hola Health
It was very helpful
It was very helpful; he asked the right questions, and it was very quick, following the treatment usually given for UTI.
2 June 2026
Reply from Hola Health
Hi Leisa,
Thank you for your feedback. We're always here to help with healthcare that's simple, accessible, and available when you need it.
Regards
Team Hola Health
Easy and quick
I think Hola Health is the best and easiest platform to get medical assistance for a normal cold and other non-emergency issues. Taking healthcare services from Hola Health is a better option than going to a clinic and waiting for your turn.
22 May 2026
Unprompted review
Very frustrating
Very frustrating
Two failed attempts both said I had missed a call.
Third try got through - Dr hard to understand as he was Indian but he persisted and all went well
31 May 2026
Unprompted review
Quick and easy
15 May 2026
Reply from Hola Health
Hi Trinh
Thank you for your review! We're delighted to hear you had a quick and easy experience. We appreciate your support and look forward to helping you again whenever you need us.
Regards
Team Hola Health
Medical certificate will no be…
Medical certificate will no be delivered in minutes as promised and you need to attend an appointment so the opposite of what web site says. No good
1 June 2026
Unprompted review
Easy, cheap and concise.
16 May 2026
Reply from Hola Health
Hi Tony,
Thanks for taking the time to leave a review. We're delighted we could help.
Regards
Team Hola Health
More convenient than GP
More convenient as compared to trying to get an appointment with regular GP.
30 May 2026
Reply from Hola Health
Hi,
Thank you for your review! Making healthcare simple and accessible is what we aim for, so it's great to hear you had a positive experience.
Regards,
Team Hola Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.