Frequent travellers to Mallorca and we always use Hiper car hire from Palma airport. Shuttle always reliable. Office staff always friendly and never try to push extras. Cars clean. Always a good pr... See more
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I always try and use Hipercar they are first class the staff are really friendly and they are so accommodating and professional in their dealings regarding your rental. In the past I have had a broke... See more
As a long-time customer, I've noticed a decline in the quality of the vehicles offered and, above all, in the quality of service from the staff. I'm hesitating about staying with this company.
Company replied
Really excellent. Super smooth hire. Staff lovely. Most importantly no one tried to screw us!! (a first for us in Mallorca where other car hire experiences have been a nightmare). No forced extra insu... See more
Company details
Written by the company
El nombre de HIPER RENT A CAR constituye hoy en día una referencia para el alquiler de coches en las Islas Baleares. Desde su creación en 1.969, año que Gabriel J. Ferrá, su fundador, iniciara su actividad en este sector con una flota de 6 vehículos en la zona de la Playa de Palma, la empresa ha mantenido un crecimiento constante hasta consolidarse como uno de los principales proveedores de coches de Mallorca, Menorca e Ibiza.
Contact info
Cami Can Pastilla 41, 07610, Palma de Mallorca, Spain
- +34971269911
- contacto@hiper-rentacar.com
- hiperrentacar.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service, friendly staff, no probs with insurance . Best experience .
Used Hiper for many years, no issues!
We have used Hiper a number of years and have never had any issues or bad experiences. We always get top tier service. The prices are good and the cars are serviced and well maintained.
I can really recommend Hiper.
Many times been here already and…
Many times been here already and definetely next time again. Very friendly staff, easy to book and smooth transportation from and to airport upon arrival and departure
I know the compagny for many years and…
I know the compagny for many years and I know that it will have no problems when I reserve by them !
Moreover the staff is very kindly ah at every time !
renting cars in Majorca became very…
renting cars in Majorca became very smooth over the last 5 years , good and fast service, friendly personel, good shuttle , Hipercar : recommended!
Efficient Well Established Company…
Reserved car rental on easy customer friendly Website.
On arrival Palma Airport went to collection point transport waiting got to Hiper office in about 5minutes Staff friendly and efficient.
Car was clean fuel full No problems.
Dropped car at Puerto Pollenca office The staff as usual very helpful and friendly .
I have used Hiper for car hire 4 or 5 times a year for at least 10 years…..Not the cheapest but The Best…No hard sell of extras etc just a good reliable well established Company.
Good service and nice car
Great company
Have booked a car with them many many times. Great Service, nice employees, great Cars, quick Service. Always happy
They charged us €160 for a door lock…
They charged us €160 for a door lock that wasnt even working in the first place. Scammers, avoid at all cost, just want to take more money

Reply from Hiperrentacar
Great company
Great company. Everything was well planned by them. Car was ready , great guidance. Would recommend them for your car rental
Very pleasant experience
First of all I am sorry for late review , we arrive at Palma airport on 10.07.2025. and soon after we were at Hipers office , everything was nice experience , staff was very kind and understandably. We have a little problem with with credit card ( i dont have one) but that was solved very quickly, When we returned the car also was nice and with very kind staff .
Car was in very good condition and clean , with only 38000 km.
All in all I want to thank You that you have been part of our unforgettable stay in Mallorca. And we will return to You next year definetly.
Best Regards Dragan Mitrovic
Perfect experience
We landed at Mallorca’s airport and we got in a little bus that took us to the office where we got the car. No problem at all. Car that worked perfectly for the full week. In the end we returned the car and they drove us to the airport
It was a clear and good process
It was a clear and good process. The online checkin was really clean and fast. You have to read all the information specifically because with the online check in no one tells it you, so you have to pay attention. When you read everything well you do not come into difficulties. Enjoy the ride!
Best experience with car rental in Mallorca
We were looking for a car rental company for ages because of all the negative reviews, when we decided to choose a local one (Hiper Rent) and it was the best decision!
We rented a Fiat 500 about 1 month before our trip and we paid for full insurance (definitely recommend this) online.
When we arrived, a shuttle bus took us from Palma Airport to their office (3 minutes ride)
There we left a deposit of just 73 euros with a CREDIT card (for DEBIT is over 1000 euros deposit), which we took back because we return the car with full tank.
Everything very smooth and easy, so yes, you really choose Hiper Rent in Malloca!
Very poor service and helpdesk service…
Very poor service and helpdesk service very rude! We had rented a car for 6 days. At the outset we already received a message that there was no coolant in it. Indicating that the car has not been properly checked for delivery. We had called and had to go to the office, where they had no coolant in stock and had to go with them to the gas station where they filled it. (eventually lost time due to their careless and negligence) A few days later we received another message with the same problem. We called headquarters (SOS NR which was on our contract) and said office in Calla Millor was closed because it was Sunday. So we were unable to use the car that day. Went back on Monday morning and we explained the problem but had little understanding for it. We ended up getting a replacement car. But When we explained that we were unable to use the car for a whole day and that we had already lost time on Wednesday. They didn't want to meet us with an extra day of having the car or refund the entire day, because after all we couldn't use the car due to their mistake. They didn’t give us ANY compensation or appropriate arrangement for the lost day. On the contrary we were waved away with a card from the helpdesk that we had to call and email. (Within 5 working days we would get an answer back) The woman from the helpdesk was very rude and impolite and did not want to help us. She constantly interrupted my story with the sense that we just had to send an email. They are scammers! No service and they made our problem our problem! Watch out for them!

Reply from Hiperrentacar
Rented car's kind of ok
Rented car's kind of ok, since I spent 400+ euro on a low-tier car that would cost ~100 euro in the end of May. Waiting time is much more than expected, I spent 20-30 mins waiting for my turn, then staff spent 5 mins processing, 10 mins examining the car despite I already bought full coverage insurance with them, 25 mins waiting for the shuttle bus which they told me is caught in a congestion, so if you want to go with them, be there well ahead of your flight time.

Reply from Hiperrentacar
Top service as usual
I have been renting from Hipper in Ibiza for almost 15 years every summer never had a problem. The service has always been wonderful with Keith at front of desk always a smooth transition. I also think Crystal on the odd occasion I’ve had to speak to her thank you Keith. Hope to see you again.
Always use Hiper never ever been done…
Always use Hiper never ever been done over always use my own top up insurance from the UK and they never ever try to sell theirs once told. We even had someone give the car a bad scratch on the bumper and they never charged just took the car back. The airport pick up and drop is first class never waited more than 15 mins.
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