Hiperrentacar Reviews 

1,305
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Frequent travellers to Mallorca and we always use Hiper car hire from Palma airport. Shuttle always reliable. Office staff always friendly and never try to push extras. Cars clean. Always a good pr... See more

Rated 5 out of 5 stars

I always try and use Hipercar they are first class the staff are really friendly and they are so accommodating and professional in their dealings regarding your rental. In the past I have had a broke... See more

Rated 3 out of 5 stars

As a long-time customer, I've noticed a decline in the quality of the vehicles offered and, above all, in the quality of service from the staff. I'm hesitating about staying with this company.

Company replied

Rated 5 out of 5 stars

Really excellent. Super smooth hire. Staff lovely. Most importantly no one tried to screw us!! (a first for us in Mallorca where other car hire experiences have been a nightmare). No forced extra insu... See more

Company details

  1. Car Rental Agency

Written by the company

El nombre de HIPER RENT A CAR constituye hoy en día una referencia para el alquiler de coches en las Islas Baleares. Desde su creación en 1.969, año que Gabriel J. Ferrá, su fundador, iniciara su actividad en este sector con una flota de 6 vehículos en la zona de la Playa de Palma, la empresa ha mantenido un crecimiento constante hasta consolidarse como uno de los principales proveedores de coches de Mallorca, Menorca e Ibiza.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,305)

207 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good car hire company

Have been using Hiper for over 15 years. I’ve never had a problem with them usually have the car for 3 to 4 weeks . Keith behind front of desk in Reception is ever so helpful, thank you again. Hope to see you all next year.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Would rent again tomorrow

Yellow minibus waiting at the airport, waited maybe 5 min and then we left. Took 7 min to get to the rental place where they had plenty of people waiting for us and the other 3 couples. It went very smoothly and quick. Never had such fast service. We had our car in 10 min max. Extra driver cost was also very reasonable (45 eu for a week). They came with us to the car and helped check the damages. Would rent again for sure? Super!

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Stressful experience

Drove from Cala Millor early in the day and headed for drop off at Can Pastilla well in advance as we were having dinner in a hotel restaurant at Can pastilla before flying home. We filled the car up in preparation before our dinner to ensure smooth drop off. On checking in to drop the car off at Hiper Can Pastilla we were asked to produce a fuel receipt with time on it within 3 hours. We produced receipt and the tank was full and there was no problem but the staff made an issue that the tank had been filled a few hours before. In over 30 years of hiring a car have never even been asked for a fuel receipt. Staff need to get active and check the cars themselves in their car park on inspection. Riduculous nonsense. We were made feel that we had to go and get another fuel receipt at the time at the nearby petrol station as our receipt time was not close enough to drop off time as we had gone and had our dinner and enjoyed the beach. They mention this is in terms and conditions but commonsense should prevail when tank if full for gods sake! We were lucky as we hadnt disposed of fuel receipt. If you were time contrained you could easily miss a flight with this nonsense.

30 June 2026
Unprompted review
Hiperrentacar logo

Reply from Hiperrentacar

Dear Maddy, thank you for taking the time to share your feedback. We're sorry to read that your return experience was stressful. We understand your frustration. Our fuel receipt policy is intended to help verify that vehicles returned under the full-to-full fuel policy have been refuelled shortly before drop-off. This helps us ensure fairness and consistency for all customers. Your comments regarding the way this was handled have been noted and will be shared with our Can Pastilla team. While our staff must follow company procedures, we also want to ensure these are applied with good judgement and clear communication to avoid causing unnecessary inconvenience. We appreciate your feedback, as it helps us review our processes and improve the experience for our customers. And of course, we apologize for the inconvenience caused. Kind regards.

Rated 5 out of 5 stars

A great, professional company.

The shuttle bus to the rental agency was waiting at the airport and took us straight to the rental location. Since we had entered our details online, we were able to get into our rental car very quickly. It was a great car for the next 15 days. Returning the vehicle also went smoothly and efficiently. The company came across as very professional.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I work in the travel industry myself…

I work in the travel industry myself and often arrange rental cars.
I booked a rental car through Sunnycars with HIPER and was pleasantly surprised.
The staff (Ms. Nely) was exceptionally friendly, and they’re well-organized.
Highly recommended

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Hiper = Top class

Rented a car recently for 1 week (June 13th - 20th) with Hiper, Mallorca airport office. We were greeted by welcoming, friendly staff who spoke perfect english (and German, which i am not!!). Car was spotless and handover very pleasant. I had pre-booked online, still no hidden charges or added extras upon arival. Drop-off (at 7am!) was the same, super efficient and the shuttle bus was great. All round an excellent experience, great location, great staff. Thank you Hiper, we'll definitely see you again! David from Ireland X

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Rented the car in Can Pastilla

Rented the car in Palma. Arrived at the airport. Good service to the station.
All the documents allready fullfilled at home, so, the handover took no long. Good, almost new car. Clean and in good condition.

Returning after 10 days use was professionel and took just a short time.
Very friendly personal.

Well done and go on like this !👍🙏

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything was super smooth

Everything was incredibly smooth. There’s a shuttle service to the airport, which is literally only three minutes away. The staff was very friendly, there was a great selection of cars, and both vehicles we reserved were clean. Thank you, we would definitely book here again!

24 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m just back from Palma nova

I’m just back from Palma nova. I hired a car for hiper. I have hired from this office many times. It is always an excellent service with very helpful staff. I use these guys twice a year and always have a great experience

21 May 2026
Unprompted review
Rated 1 out of 5 stars

A very poor shuttle service

A very poor shuttle service. There was a long line waiting for the shuttle to Mallorca Airport. The capacity of the shuttle bus was far to low. The driver was extremely unfriendly and did not offer any help with the luggage. After we had loaded all our luggage into the bus it was decided that there were not enough seats in the bus and we had to load off all our luggage - again without any help. Only one bus was used for the shuttle. It took us 1 hour to reach the Airport. Never again!!!

14 May 2026
Unprompted review
Hiperrentacar logo

Reply from Hiperrentacar

Dear EvK, thank you very much for your review. We are very sorry to hear about your negative experience with our shuttle service to Mallorca Airport. The long wait, limited shuttle capacity, lack of assistance with luggage, and the confusion regarding seating are not the level of service we want to provide. We understand your disappointment, and we would like to check internally what happened. Could you please provide a reference (booking or rental agreement number) ? We would like to know when you arrived, and who was the driver of our shuttle bus. If you prefer, you can also contact us by e-mail: contacto@hiper-rentacar.com.
We sincerely apologize for the inconvenience caused and appreciate your honest feedback. Best regards.

Rated 5 out of 5 stars

Rented a car via sunnycars in the…

Rented a car via sunnycars in the Netherlands, their local car rental n Mallorca was Hyper car. I have to say it was one of the best car rental experiences i have had. Our flight got delayed and with one call to sunny cars everything was arranged. We got picked up from the airport, 1,5 hours delayed. at 23:00 hours. The driver and the receptionist were both very understanding and friendly. car was brand new en in perfect condition. We had all in package with sunnycars, so we only had to put 98 euro's on my card for gas, the 98 euro's i ofcourse got back. Big yes to Hypercar.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – ​​first time we have used Hiper Rent a Car, but definitely not the last.
The system of booking from home works 100% - it took 5 minutes to get the car delivered, and max. 10 minutes to return it again.
Nice and pleasant employees, who did not try to sell anything and more than what we had ordered.
Cheap prices and nice clean cars. No big deposit, except for a tank of gas.
Excellent

26 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used Hipper almost every year

I have used Hipper almost every year, unfortunately this year when I went to fill up before returning the car the petrol station had turned fully automatic which I did not understand and therefore brought it back more than three quarters full. However the assistant did not understand why this was and did not understand my explanation.

22 April 2026
Unprompted review
Hiperrentacar logo

Reply from Hiperrentacar

Dear Mrs. Pattison, thank you for your feedback. Sorry to read that there were some confusion when returning your vehicle. We have checked your rental agreement, you have been charged 24,60 euros for the missing fuel (including the 10 euros refuelling fee). We will also share your comment with our team in Palma. Looking forward to seeing you soon again in one of our offices. Kind regards.

Rated 5 out of 5 stars

They are really honest

They are really honest. It was like they said it will be. Only in the car. Maybe you schould put some carpet because of the sand. And maybe to give some informations about the island. But the service was really really good. I recomend 👍

3 November 2025
Unprompted review

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