Staff are great and their own brand dry dog food is great especially for my two whippets that tend to have sensitive stomach. Their other natural dog treats are of high standard and it's great that yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My bearded dragon boarded here for a week while we were on holiday and was well looked after, every one who works there obviously cares for the animals' well being. Reasonably priced and I even came a... See more
Really quick delivery however the litter mats I ordered looked like they had been rolled up for a long time, creases are visible marks are on them I'm hoping they will come out once washed a few times... See more
I ordered a single protective boot for a beagle’s foot injury. I found that Hills made them available to buy individually cheaper than the packaged pair which suited me on this occasion. The product a... See more
Company details
Information provided by various external sources
Hills Pet Shop Pet Supplies and Accessories including Dog Food, Cat Food serving Ramsbottom, Tottington, Hawkshaw, Bury, Rossendale
Contact info
51-53 Bridge Street, BL0 9AD, Ramsbottom, United Kingdom
- 01706822133
- info@hillspetshop.co.uk
- hillspetshop.co.uk
4.6
Excellent
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant family run…
Absolutely brilliant family run business and delivery 🚚 haven't let me down yet, iam very happy buying from Hills and will be back again soon thanks.!
12 August 2022
great service and quick delivery
9 August 2022
Excellent
Excellent
My two cats preferred cat food. Easy ordering online and speedy delivery
8 July 2022
Really disappointing lack of after…
Really disappointing lack of after sales service - bought a dog collar which I had less than a week before it broke. Hills told me to get in touch with the manufacturer as they didn’t stock that brand anymore. So zero after sales service.
20 June 2022
It took 6 days for the order to be…
It took 6 days for the order to be dispatched in the first place, which I discovered when I rang them to ask why I had not received my order.
The person I spoke to was quite abrupt and not very friendly.
I will never order anything from them again.
.
17 June 2022
Excellent product and service
14 June 2022
Great service as normal
15 May 2022
Amazing service and fast delivery
15 March 2022
Great place and highly recommend
Ordered dog food many times with them for delivery and has always been perfectly on time and great products. The shop is great and has everything you need. Staff are very helpful and friendly. Free parking also great. Highly recommend this place.
13 March 2022
Over and above!
Excellent service. Product ordered for collection but driver was coming our way so very kindly took it on himself to drop it off, saving me a trip. Thank you!
4 February 2022
Excellent product good delivery…
Excellent product good delivery information arrived as expected
1 February 2022
Great service
Order was promptly delivered, exactly what was ordered - so can’t fault it
18 January 2022
Great prices
Website was easy to navigate and the costs were cheaper than I have previously been paying. Would definitely be buying again.
11 January 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.