Hills Pet Shop Reviews 216

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Delighted that you use the Royal Mail for delivery which just a two hour delivery slot.

Rated 5 out of 5 stars

My bearded dragon boarded here for a week while we were on holiday and was well looked after, every one who works there obviously cares for the animals' well being. Reasonably priced and I even came a... See more

Rated 4 out of 5 stars

Really quick delivery however the litter mats I ordered looked like they had been rolled up for a long time, creases are visible marks are on them I'm hoping they will come out once washed a few times... See more

Rated 5 out of 5 stars

I ordered a single protective boot for a beagle’s foot injury. I found that Hills made them available to buy individually cheaper than the packaged pair which suited me on this occasion. The product a... See more

Company details

  1. Pet Store

Information provided by various external sources

Hills Pet Shop Pet Supplies and Accessories including Dog Food, Cat Food serving Ramsbottom, Tottington, Hawkshaw, Bury, Rossendale


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hill’s are an excellent company to deal with

Excellent company to deal with.
Quick efficient delivery. Dogmatic head collar that I ordered 10 out of 10 . Perfect, I now don’t have one arm longer than the other on dog walks!!!!
I had to ring Hill’s, it turned out the fault was entirely mine. However Hill’s handled it in a very friendly and professional manner. Not making me seem the complete idiot I was😂
I would 100% recommend Hill’s

29 January 2026
Rated 5 out of 5 stars

Absolutely great service

We bought some food for our sick dog after our veterinarian recommended Hill's to us. She sadly passed away a couple of days after, and Hills refunded us completely. They even told us to keep the unopened cans of the 12-pack and they recommended us to donate it to either a shelter or a vet office.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service in the shop, as usual. Regularly consult website to check level of food stock. Very useful as I live a few miles away.

30 May 2025
Rated 5 out of 5 stars

Well packaged items and came quickly

Well packaged items and came quickly
Was looking for a replacement perch after snapping my budgies favourite perch, found it available on hills pet shop and ended up buying a few more things. And was notified every step of the way

6 May 2025

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