The Helping Hand Company Reviews 850

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and how well-made they are, often describing them as life-changing and very helpful for daily tasks. Many people also highlight the quick and efficient delivery service, noting that items arrive promptly and as promised. The ordering process is frequently mentioned as straightforward and easy to use. However, some customers also noted issues with delivery, specifically mentioning instances where carriers ignored delivery instructions or one item arrived broken.

What people talk about most

Product

Consumers find products to be positive, highlighting their quality and usefulness. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Order

Reviewers express satisfaction with the ordering process. Customers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable Easy to order on HH website and to get VAT exemption Delivery... See more

Rated 5 out of 5 stars

An honest appraisal: I ordered a wall mounted shower stool from HHC a couple of years ago and I am delighted to say that the quality was exceptionally high standard (and the price was really compet... See more

Rated 5 out of 5 stars

Already had one of these but decided that a second would be useful so did not have to walk so far to find it. Decided to buy the pair including the folding one which has proved to be so useful when c... See more

Rated 5 out of 5 stars

I was amazed as to how handy this little gadget is! Unable to move or bend after an operation it is a lifesaver. Absolute must if you have limited mobility of any kind I would say. I can easily pic... See more


Company details

  1. Disability Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Mobility Equipment Supplier
  4. Physiotherapy Equipment Supplier

Written by the company

Whether buying for yourself or caring for a loved one, let’s help make living more enjoyable. Based in the idyllic Herefordshire countryside, the Helping Hand ‘family’ have been busy making inspirational and innovative products for over 60 years. Our own in-house design team constantly push quality and functionality, to make them the most useful and robust products on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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Rated 5 out of 5 stars

This is my second Soxon "helper"

This is my second Soxon "helper". I can't recommend this helper enough. It is a top tool which works better than all the other sock helpers I have used. I needed a new one to hold ready as my first one is begining to break away through use. I would like to suggest the "pull tapes" should be fixed to pull on the frame not the cover other than that it is pretty much perfect.

13 July 2024
Unprompted review
The Helping Hand Company logo

Reply from The Helping Hand Company

Thank you for your feedback

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service who were very promply able to supply me with a new plastic clip for my grab cert stick so I can pick things up again.

15 July 2024
Unprompted review
The Helping Hand Company logo

Reply from The Helping Hand Company

Thank you

Rated 2 out of 5 stars

An extremely useful too

Sorry - pressed the wrong star. The handgrabber has not yet been used, but I have had it demonstrated for me and can see how useful it will be as I have shoulder problems and cannot raise arms easily.

25 June 2024
Rated 5 out of 5 stars

It may be the cheapest aid available but its also probably the most useful

The Leg Up gadget may be one of the least expensive aids available but it is also one of the most useful.
Use it to lift your leg up to get in the car, get out of the car, get on the bed, help get your leg up to a footstool, and help with many other movements. Simply hold one end, put your foot in the loop at the other end. Pull the loop and hey presto the Leg Up lifts the leg up - Its that simp[le

28 May 2024
Rated 4 out of 5 stars

Need a shower aid

Not being able to reach my feet or lower legs I needed something to clean my feet, so the toe cleaning one was great, however I am also only 4ft 9in and the other two aids were far too long for me and even though we have a large shower the handles kept hitting the glass door.
Perhaps a shorter version could be made

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Lifetime guarantee handling

I was asked by an owner to repair their grabber and contacted HHC for a new spring. They informed me that these devices have a lifetime guarantee and they could send out a new one if I gave them evidence of the purchase. It hasn't been received yet but the response was quick, human, helpful and generous in my view. Well done - it was quite an old model.

21 May 2024
Unprompted review

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