purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable Easy to order on HH website and to get VAT exemption Delivery... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Mobility Equipment Supplier
- Physiotherapy Equipment Supplier
Written by the company
Whether buying for yourself or caring for a loved one, let’s help make living more enjoyable. Based in the idyllic Herefordshire countryside, the Helping Hand ‘family’ have been busy making inspirational and innovative products for over 60 years. Our own in-house design team constantly push quality and functionality, to make them the most useful and robust products on the market.
Contact info
Bromyard Road Industrial Estate, HR8 1NS, Ledbury, United Kingdom
- sales@helpinghand.co.uk
- hhadlessentials.co.uk
Helping Hands stairlifts
Kerry from Helping Hands is very knowledgeable about installing stairlifts. She gave me great information on what was necessary to have a stairlift installed for my wife who had an urgent need of a stairlift due to her health conditions. I knew before Kerry came to assess if the stairlift could be fitted that I'd have to put a smaller radiator in our hall to ensure there was sufficient space for the stairlift to park at the end of a run. I organised replacing the radiator and Kerry and her husband Ian came and inspected the location of where the stairlift was to be installed and said it was ok for a Brooks 130 T700 straight stairlift to be fitted. She was leaving me with a quotation to supply and install the stairlift as she was leaving and said I could let her know if i wanted to proceed once I'd thought about it. I said no need for any further time to decide if I wanted it fitting and said go ahead with the installation and I gave her a deposit for the stairlift to be installed. Kerry could see that I needed the stairlift urgently and said she'd ask the manufacturers to install the stairlift ASAP although she couldn't guarantee when that would be. She said someone from the manufacturer would be on touch about the fitting of the stairlift, which they did 2 days later and they installed it 3 days after that. Since it has been installed my wife has used it numerous times and bearing in mine her health condition requires her to have frequent visits to the toilet, it has been smashing investment. So glad we got Kerry to do the job. Well done Kerry and Ian.
I have had Helping Hand for at least 20…
I have had Helping Hand for at least 20 years and it is still working fine.
But time marches on so I have bought a second to save travel time around the house. Travel that is a little harder now.
It is a very useful tool.
Excellent grabber
Excellent grabber - much better than previous ones bought from garden centers. Works well and is very comfortable on the hand to use
Well made products
Well made products. Pleased with previous products. First choice when looking for these sort of items. Speedily delivered.
Quality product, delivered quickly
Clear website, efficient order processing, and quality product delivered very quickly. Couldn't ask for more!
really good company and experience with…
really good company and experience with them, fast and accurate delivery and excellent item, thank you
Perfect tool for a wheelchair user as…
Perfect tool for a wheelchair user as can fit easily into a bag so I am never without it Use it alot in supermarkets
I ordered a “grabber” for a friend and…
I ordered a “grabber” for a friend and it was sent to her so quickly! We were both delighted with the service - and my friend with the aid. Thank you to HH Staff.
Got my items promptly and everything …
Got my items promptly and everything i received was very helpful
Thank you
purchased a Lowzone Gel Switch…
purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable
Easy to order on HH website and to get VAT exemption
Delivery as quick as promised although not HH fault item was left on the doorstep luckily there when we got home !
Easy to order on line.arrived on time.
Very good service
Quickly replaced my two helping hands that had worn out through regular use
Helped to get leg in out bath and also…
Helped to get leg in out bath and also bed .excelkent price .and it came the following day after ordering
Purchased a bath bench
After looking at other similar sites I came across a link to Helping Hand. They had the product I wanted and the delivery would be great for my needs. Helping Hand came good on both product quality and delivery time.
Easy to order and fast delivery
It was easy to order, pay and the item was received very quickly.
Useful product
Very useful item as is usual for this company as I have used them regularly. Very quick delivery as well.
Excellent Service.
Great product exactly what I needed and arrived quickly.
Excellent product ordered and delivered…
Excellent product ordered and delivered quickly and efficiently- raised toilet seat for my 92 year old Mum - easy to install, stable and most importantly, keep clean. 5 stars
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








