Hey Baby 4D Reviews 

2,289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the warm, welcoming environment, noting that the sonographers are very thorough, professional, and explain every detail clearly during scans. Many visitors also love receiving wonderful, detailed photos of their babies along with special keepsakes like heartbeat bears to take home. However, some people mentioned feeling rushed or experiencing a lack of compassion during particularly difficult moments, such as when receiving unexpected distressing news. A few reviewers also experienced frustrating communication issues regarding missing test results, service delays, or incorrect information provided at the clinics.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are incredibly professional,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the appointments as... See more

Service

Customers consistently note positive experiences with service, highlighting incredible scans and very helpful... See more

Product

Users describe positive interactions with product, consistently praising the incredible quality of the scan... See more

Location

Consumers find location to be convenient and easy to access. Reviewers frequently mention visiting various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a... See more

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,289)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are so nice and welcoming and really friendly.

The staff are so nice and welcoming and very professional, this is the 2nd time we have come from keighley to hey baby as they make it a relaxed atmosphere and this time we didn't want to know the gender and they we very accommodating which makes it feel more exciting, I would recommend hey baby to anyone.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

The whole team there are amazing and…

The whole team there are amazing and put you at ease from the moment you get there. The sonographer is a lovely lady and now done 3 scans for me she is very good and goes through everything with you in detail, it doesnt feel rushed i couldn't recommend them enough thank you hey baby im sure I will be back soon 😊

5 March 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish this company are…

From start to finish this company are amazing! Nothing is too much trouble and the receptionist and sonograoher are so kind welcoming and know the answers to any questions you may have. The gender lighting makes the whole experience too. Can't wait to be back for our 4d gender scan.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

5star - 3rd visit this year

Our 3rd scan with Tumbridge Wells and each and everytime it’s been 5star!
Not only are the staff friendly, but they took the time to read our notes and understand our worries - encouraging us to enjoy and be positive!
Today was our gender and once again the most kind and courteous service, with extra time taken!
Highly recommend

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Lovely experience. Was able to clearly see the baby and hear its heart beat.
Nuray was extremely pleasant and explained everything clearly.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING NURAY!

Had my gender scan today with Nuray I have been to hey baby dartford with my previous 2 babies and this time it was such a lovely experience. Nuray was SOOOOOO lovely. So friendly and kind. Very informative. She took the time to explain everything in great detail to us. I could not have wished for a better experience. So professional. Thank you sooooo much!!!! Highly recommend to everyone to visit here if needing a scan.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

This is our third scan with hey baby…

This is our third scan with hey baby Barnsley. I was quite anxious before my first two due to previous losses but was immediately put at ease. This time we found out the gender and David was very knowledgeable and reassuring. Would definitely recommend to anyone considering booking.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff. So friendly. The sonogropher was amazing. Can’t wait to come back in April 5**

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Stressful experience in waiting and continuous chasing late results

Have a terrible experience with waiting and calling again and again. The test results were late and not provided within the agreed period. My partner was visiting the UK and wanted to shop for the baby before left, however the results too arrived late, after partner had already left the UK. The staff were friendly during our visit, however, for us, the delay ultimately made the whole experience a waste of time. So it was not fit for purpose.

28 January 2026
Unprompted review

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