Hey Baby 4D Reviews 

2,290
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and welcoming environment, noting that receptionists and clinic teams make everyone feel completely comfortable from the moment they arrive. People note that sonographers are exceptionally professional, thorough, and take their time to explain every detail during the ultrasound. Families and expectant parents also enjoy receiving wonderful photos and experiencing a reassuring atmosphere that turns their appointment into a truly special occasion. Some reviewers were not happy with communication issues, experiencing difficulties regarding blood test results and feeling a distinct lack of empathy during sensitive medical news.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire team is incredibly welcoming,... See more

Service

Users describe positive interactions with service, highlighting wonderful and unforgettable experiences... See more

Location

Clients share positive opinions on location, highlighting that the clinics are absolutely fantastic places.... See more

Product

Consumers find the product to be a wonderful experience, expressing great satisfaction with the phenomenal 3D... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight through... See more

Rated 5 out of 5 stars

Really happy with my experience at the dartford clinic. We have been to an early reassurance and 4D scan. On both occasions we have been extremely happy with the confidence and knowledge given. T... See more


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,290)

385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stressful experience in waiting and continuous chasing late results

Have a terrible experience with waiting and calling again and again. The test results were late and not provided within the agreed period. My partner was visiting the UK and wanted to shop for the baby before left, however the results too arrived late, after partner had already left the UK. The staff were friendly during our visit, however, for us, the delay ultimately made the whole experience a waste of time. So it was not fit for purpose.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

We had an absolutely wonderful experience at Hey Baby 4D. From the moment we arrived, the service was brilliant. The receptionist was welcoming and professional, which immediately put us at ease.

Our sonographer, Mousumi, was exceptional. She took her time throughout the entire scan, made sure we understood everything at every stage, and explained each part of the scan in clear detail. She went above and beyond to ensure we were comfortable and reassured, and her care and attention truly made the experience special for us.

This is by far the best place we have ever been to for an ultrasound scan, and we honestly couldn’t recommend it enough. A truly memorable and positive experience for both me and my wife.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I've been with my wife and the experience was great. We're happy that we choose to come here and would definitely come again. Thank you

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Been here for both children and loved the experience. 10 out of 10 would recommend

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Came for a gender scan they were lovely…

Came for a gender scan they were lovely from receptionist to Sonographer baby wouldn’t show the first time we came so they booked us a second appointment with no hassle thanks for everything x

10 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

The receptionist and sonographer were…

The receptionist and sonographer were both very friendly and attentive. It was a positive experience overall. Thank you!

9 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Great experience at Dartford staff very…

Great experience at Dartford staff very friendly. Scan was very informative will defo be back again :)

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Consistently excellent and reassuring service

Went to hey baby in hull, booked a gender scan so we could bring our little girl to find out was very warm and welcoming the lady explained everything to me and my daughter got great pictures despite my high bmi, very professional asked how I want to know (lights and the end) warned me to look away whilst she found out was really nice I definitely recommend as I had same experience 6years ago with my first child they are always great :)

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Lovely staff, couldn't be anymore welcoming ! Such a nice environment for expecting mum and dads!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Such a lovely experience

Such a lovely experience — staff were so kind and made us feel really relaxed. The scan was amazing and we got beautiful pictures. Thank you! Emma and Harry

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

We had a scan for my daughter at Hey…

We had a scan for my daughter at Hey Baby and the service was excellent from start to finish. The staff were friendly, professional, and made us feel completely at ease. Everything was explained clearly, and the experience was relaxed and reassuring. Highly recommend!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Lovely experience

Lovely experience! We got to see our baby and all her features, we have now an idea of how she will look like. It was a very special experience that we enjoyed with our lovely family. The treatment was impeccable, they treat us vey well since minute one.

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

We had the most amazing experience at…

We had the most amazing experience at Heybaby 4D, thank you so much!!

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Came today had a fantastic experience…

Came today had a fantastic experience with my partner and two other children staff was friendly and really made me feel comfortable any questions ask all answered will definitely be using again for gender scan.

7 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

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