The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a... See more
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The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.
Contact info
110a Main Road, NG11 7AL, Nottingham, United Kingdom
- 03333 660 573
- hey@heybaby4d.co.uk
- heybaby4d.co.uk
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Replied to 11% of negative reviews
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Lovely service
Lovely service, sonographer is always friendly and attentive. Girls at reception are really sweet and inviting. I’ve been here once before for my early pregnancy scan now went for my gender reveal and growth scan. Had a great experience- left very happy with lovely memories! Really helpful they’re open on a Sunday too.
We had our first ever 4D scan here
We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight throughout the scan, explained everything clearly, and were very friendly and chatty.
They made both me and my partner feel completely comfortable and at ease from start to finish.
Thank you all so much for such a lovely experience!
Been to Hey Baby twice now and had the…
Been to Hey Baby twice now and had the best experience. Everyone is so friendly and welcoming and make the experience with the baby extra special. Would always recommend coming here!!
another lovely visit..
Each time I visit this clinic im always met initially with friendly smiling faces at the front desk. Its really warm and inviting which helps relax me, especially if im suffering with some nerves. The whole experience was smooth from start to finish, everything was explained in detail to me, The lady who performed my scan was so friendly and patient with my toddler in the room and we even got a special surprise with coloured lighting to reveal our babies gender. Would deffo recommend. Thanks guys for such a special experience.
Second visit here
Our second time visiting for a gender reveal and everything went just perfect. Fantastic experience with a lovely team (Hopefully won’t see you guys again!) Thank you again
What a wonderful and beautiful…
What a wonderful and beautiful experience! Everyone is so lovely, welcoming and caring. Highly recommend to see your baby in 4D as it’s so surreal to see.
Do not recommend
Do not recommend. I am very disappointed with my experience with this clinic regarding my blood test. I was initially told at the clinic that results would take 2–5 days.
When this timeframe passed, I called on day five (22/05) and was then told I would receive results by Saturday 23/05 or at the latest Monday 25/05. Despite this reassurance, no results were received.
On the 25/05 evening, I contacted them again and only after this did I receive a different explanation stating that results take 5–10 working days after the sample reaches the laboratory. This was never communicated to me at any earlier stage, either during my appointment or during my follow-up call when specific dates were given. This has resulted in repeated incorrect expectations, avoidable stress, and a lack of trust in the information provided.
In addition, the blood draw was not successful on the first attempt. The practitioner was unable to take the sample and I was left with a significant bruise afterwards. I have very visible veins and pale skin and should be an easy patient, which made the failed attempt even more frustrating.
I also received a marketing email while waiting for results encouraging patients to leave a Google review and enter a raffle to win a £50 Amazon voucher. In my view, this raises concerns about how representative some of the Google reviews may be.
Overall my experience has left me with serious concerns about communication, consistency of information, and reliability of the service.
Hey Baby have amazing staff and are…
Hey Baby have amazing staff and are friendly and welcome from start to finish. The sonograther is full of knowledge and goes through every thing thourougly and was proffessional and cheerful which made us feel comfortable.
Amazing services
Amazing services, really helpful & lovely experience.
Definitely recommend.
Excellent service and made us feel very…
Excellent service and made us feel very at ease. Would highly recommend! Big thanks to Kerry and Ali
Brilliant service
Brilliant service, staff are really lovely, the scan experience is lovely, been here with all 3 of my babies.
I have had multiple scans and everytime…
I have had multiple scans and everytime the staff are amazing. Not to mention the scan experience is brilliant. Thank you so much!!!!
Absolutely fantastic experience
Absolutely fantastic experience, went for a 8 week scan, everyone was so professional and welcoming made me and my husband as ease! Would highly recommend for people to come here.
Always a great experience :) staff are…
Always a great experience :) staff are so nice and helpful and always makes my wife feel at ease :)
Excellent service
It was my first ultrasound and they made my experience happy and meaningful. Staff are lovely. I highly recommend.
Highly recommend.
Highly recommend.
I had a lot of questions before booking, they were all answered quickly and they provided lots of reassurance.
Lovely big, bright and cheery reception full of balloons and teddies, with a seating area. Toilet also available.
The room we went in was large - we had 8 people with us anhd still plenty of room. It also had balloons/baby boxes for decoration and big sofas, so it felt less clinical and more intimate.
I was allowed to go in alone at first with my partner just for reassurance.
The lady was very kind and reassuring, talks to me throughout about what she was doing and how everything was looking.
Baby was hiding, no matter how much she tried to make him move so she said go for a walk/have a cold drink and sugary snack and we’ll try again. Which I thought was very considerate rather than having to come back another day.
Afterwards, I looked at the photos and was allowed 3 to print off , the rest are sent via a link.
We also purchased a heartbeat bear for my baby’s sister so she can listen to him whenever she wants, she was over the moon with this.
Very happy, calm and reassuring experience, highly recommend.
I’ll also note it was very well priced compared to some other places.
Absolutely brilliant and friendly and…
Absolutely brilliant and friendly and great experiences will definitely reckon to people
Always very professional and lovely…
Always very professional and lovely service. They will make sure you’re happy before you leave always very friendly. We didn’t go anywhere else so far in pregnancy.
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