Hey Baby 4D Reviews 

2,289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the warm, welcoming environment, noting that the sonographers are very thorough, professional, and explain every detail clearly during scans. Many visitors also love receiving wonderful, detailed photos of their babies along with special keepsakes like heartbeat bears to take home. However, some people mentioned feeling rushed or experiencing a lack of compassion during particularly difficult moments, such as when receiving unexpected distressing news. A few reviewers also experienced frustrating communication issues regarding missing test results, service delays, or incorrect information provided at the clinics.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are incredibly professional,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the appointments as... See more

Service

Customers consistently note positive experiences with service, highlighting incredible scans and very helpful... See more

Product

Users describe positive interactions with product, consistently praising the incredible quality of the scan... See more

Location

Consumers find location to be convenient and easy to access. Reviewers frequently mention visiting various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a... See more

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,289)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous and unforgettable moment.

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about all the little bits and bobs that make up our beautiful baby. So grateful to have been able to have such a special and intimate moment with my partner - totally unforgettable. Everything feels so real now, we cannot wait til baby is here. We found out the gender but we will be keeping it as our little secret until this little human pops out into this world.

Guys thank you so so much for this experience. ❤️

27 June 2026
Unprompted review
Rated 5 out of 5 stars

went for an early reassurance scan

went for an early reassurance scan, the staff were lovely, the sonography really went through everything on the scan and got lots of images for us to pick through, would highly recommend ☺️

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Visit!

My visit to Hey Baby Epsom&Ewell was outstanding from start to finish!
Upon arrival I was greeted by a lovely lady with a really bubbly personality. Scans are always a nerve wrecking time for me, but I was instantly put at ease feeling so welcomed in the environment and being able to have a lovely conversation with the lady on the reception whilst I waited, she really was the bright face of the place. After a short wait and cleanup pf the scan room i was welcomed in and introduced to the sonographer herself and the other lady present. The scan itself was so calming, so full or detail, the sonographer went through every small detail and explained everything in plain and simple language (non medical) it was lovely. I will definitely be back soon!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience - would book again!

We had the best experience at Hey Baby Clapham - our baby wouldnt move its hand from the face so they told us we can come back for free a second time and even then it wouldnt move and they tried so many things for us until we got a good shot! Bkth sonographer and reception are super friendly and helpful - can only recommend!!

27 May 2026
Unprompted review

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