Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

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Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


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4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

1 review in the last 12 months

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Rated 5 out of 5 stars

Vivian Wong Dandenong clinic review

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but took the time to understand my concerns. We discussed the various options available to me and I was given a chance to try them before I made my final decision. I want to thank her once for all she has done and her utmost professionalism.
Tony Armao

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable Service

I just had an appointment at Hear Now with a lady called Lorraine, and I found her to be very pleasant and a knowledgeable person. She addressed all of my concerns and answered all of my questions. I would highly recommend this company, there staff is second to none.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Profession, friendly and very helpful

I was very happy with the reminders I received leading to my appointment. I was seen on time and the advice I was given in using my new hearing aids was clear, thorough and very helpful. I am very happy with my new hearing aids

29 November 2024
Rated 5 out of 5 stars

New hearing aids fitted.

I had my new hearing aids fitted yesterday and I am very pleased with the results so far. The service I received was outstanding and I was taught how to make the best use of the hearing aids in differing conditions, how to use the app, clean, and change filters. All my questions were patiently answered. Thank you.

29 October 2024
Rated 5 out of 5 stars

Excellent service

Very helpful. Easy to talk too. Understanding.
Answered all my questions . Im very happy with everything. I can hear, made a crap day,the best day in 20yrs..thank you Hear Now.

16 October 2024
Rated 5 out of 5 stars

To all the staff at Hear Now

All the staff at Hear Now were always very friendly and helpful I am extremely happy with my new hearing aids and I would like to give a huge thanks for the effort that went in to receive such a great outcome.

14 October 2024
Rated 5 out of 5 stars

The Best Experience

The Best Experience
The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories.
Hear Now followed up with us a week later to make sure the hearing aids were working as expected .. Excellent service, great product provided by genuine staff unlike some of the big brands. Highly recommend Hear Now !

29 April 2024
Hear Now Australia logo

Reply from Hear Now Australia

Hello Jacki, we're delighted to hear that your experience with our audiologist was positive. We strive to provide excellent service and high-quality products, so it's wonderful to know that we met your expectations. Thank you

Rated 4 out of 5 stars

Although I can hear better I still have…

Although I can hear better I still have a continual humming noise.

2 May 2024
Hear Now Australia logo

Reply from Hear Now Australia

Hello Mr Kononiuk, we apprecieate your review.
As discussed over the phone, the humming noise is your Tinnitus condition.
Our experienced audiologist will be able to help you at the upcoming follow up appointment. Thank you

Rated 5 out of 5 stars

The whole experience was stress free…

The whole experience was stress free and everyone involved was respectful and caring,
I would happily recommend this to anyone.

18 April 2024
Hear Now Australia logo

Reply from Hear Now Australia

Thank you so much for your kind words!
Feel free to contact us anytime, we're here to assist you the best we can!

Rated 5 out of 5 stars

Great to be part of society again 🙏

Audiologist was very experienced, easily explained & understood my hearing problems.
The improvement in my hearing is remarkable, the ability to chose which program I need best is fantastic.
Now instead of sitting on the outside of a group discussion wherever it maybe I’m now part of the discussion. 😊😊🙏🙏

18 April 2024
Rated 5 out of 5 stars

Great Service!

Everyone that I have been in touch with at Hear Now, have been very helpful.
I'd like to say a special thank you to Kylie at your Burton location here in SA. She has been fantastic! She showed me such good service, knowledge and genuine care. It put me at ease and helped me to understand things better.
Cheers Kylie, I think you deserve a raise!

The Hearing Aids are very good quality and I'm very happy with the product. The best "hearing return" for me is in listening to music and the dialogue in movies. I am hearing things more clearer than I have been for some time. At home I have come back through to the lounge room at times because I've heard a strange noise, only to find it's in the music I'm playing, at a frequency I have not been hearing!

For me now it's a matter of getting accustomed to the hearing aids and fine tuning them to my life. But just being able to hear better overall, is a great place to start!

Many Thanks.

Kind Regards,
David Simpson.

26 March 2024
Hear Now Australia logo

Reply from Hear Now Australia

Hello Mr Simpson,

Thank you so much for your kind words and for taking the time to share your positive experience with us! We're so happy to hear that you're satisfied with our service and our staff. It's our goal to ensure that every customer is as satisfied as you are and we're delighted that we were able to meet your expectations.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and we look forward to serving you again soon!

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