Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the staff are friendly, professional, and caring. Many appreciate how procedures are clearly explained, making the experience efficient, quick, and often pain-free. The booking process is frequently described as easy and convenient, often allowing for quick appointments. Customers often feel comfortable and confident during their visits, thanks to the supportive approach of the staff. Many reviewers express significant relief and satisfaction with restored hearing or resolved issues after their treatment. The company is consistently praised for its high standards and expertise in providing effective care.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, comfortable, and fast from... See more

Location

Reviewers mention positive feedback about location, with many highlighting the convenience of local branches... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely staff and mum was made to feel…

Lovely staff and mum was made to feel comfortable when having ear wax removed. Roger was absolutely lovely. Would recommend highly

8 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I visited Hear 4U Leicester to have wax…

I visited Hear 4U Leicester to have wax removal and found them to be very informative.

The service was very friendly and the procedure was carried out with information throughout and very efficiently.
I can now hear again!!

Thank you and well done Donna!

4 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Heasr4U Team

Rated 5 out of 5 stars

Excellent service from hear4u

Excellent service from hear4u. Compassionate and competent is what you want and “dynorod Donna” didn’t give up :-)

3 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Heasr4U Team

Rated 5 out of 5 stars

First class experience

First class experience. I was genuinely shocked by how blocked up my ears were and what came out ( what a glamorous review 😀). Would definitely recommend unreservedly if any hearing issues.

29 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I booked to have wax removed from my…

I booked to have wax removed from my left ear. My consultant was named Roger, he was very polite and informative. He talked me through the options available of water or suction for the removal. He advised the latter and did a very good job, explaining each step of the process to me. I would highly recommended Hear4u Hinckley Road Leicester, and my consultant Roger.

27 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient in the removal of my ear wax. All staff members were friendly and welcoming.
High recommended.

28 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Experiencing ear discomfort I made an…

Experiencing ear discomfort I made an appointment on a Tuesday evening for 0930 the following day! Super patient care and great explanation of the issue. Thank you

27 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Was made to feel at ease

Was made to feel at ease. Procedure explained throughly, and was asked throughout procedure if I was ok. Very nice surroundings and made to feel comfortable.

22 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Good all round Experience.

All staff were extremely welcoming, polite and cheerful. It was my first appointment with Hear4U, Hinckley and I was put at ease as soon as I entered the clinic.
The lady that treated my ears explained what would happen and also told me exactly the process that would be undertaken.
From my experience I would certainly recommend Hear4U, Hinckley.

20 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Had an immediate requirement as my…

Had an immediate requirement as my hearing went over night due to an infection. I was booked in straight away. The team couldn’t have been more helpful. Have used Hear 4 U for a good few years now and they have always been exceptional.

18 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very high recommendation!

The lovely ladies on reception are always very friendly and helpful. Donna is lovely and very professional, I would highly recommend going there. I've never had any issues health-wise after each time I've had my ears microsuctioned.

12 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Super service

An appointment was made very quickly. The receptionist(s) were helpful and thorough. The practitioner explained the procedure very thoroughly and the job was done with a no minimum of fuss. Excellent.
Brian

12 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. From booking an appointment to customer care/service. Harriett was excellent. The ear wax was removed without any problems and I left satisfied.
but I did not have a pleasant experience the previous time I had this done approx 6months ago

8 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 1 out of 5 stars

The food seems to have gone downhill

The food seems to have gone downhill. You order and literally within minutes the food is with you . Looks and taste like it's been hanging around for a while waiting to be ordered..

5 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Good afternoon Mr Rutland,

It appears that you have left this review in error. As this is not relvevant to Hear4U.

Kind regards,

Emma Grogan
Business Development Manager

Rated 5 out of 5 stars

First class service

Once again, first class service. From booking the appointment to delivery of the procedure was faultless. Staff are always friendly and polite, and professional.

5 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

I booked on the day

I booked on the day, as a last minute appointment. Treated with respect and listened to. Took into account other treatment already had and gave full information and extra investigation without extra charge.

5 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

Wonderful to be able to hear again!

I managed to get a same day appointment, after a failed attempt at the GP’s a few days earlier, which left me feeling very down. I was panicking I wasn’t going to be able to go on my holiday, as was dreading the flight
Tony was brilliant, think my waxy ears were some of he worst he’d come across, but he persevered and eventually managed to clear them. He was professional and made the process very comfortable and let me know how it was progressing step by step.
I’d most definitely recommend this place to anyone, and it was literally the best £70 I’d spent in a long time!

4 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

Helpful and informative

Very efficient. No waiting for the appointment and clear information given. Thank you.

4 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

very impressed with the treatment

very impressed with the treatment. my hearing is back to normal .would recommend hear 4 u to friends and workmates.

30 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

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