Hear4U Reviews 

807
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and caring, often highlighting their knowledge and clear explanations. The service is frequently described as efficient, quick, and effective, leading to a positive user experience where treatments are often painless and provide significant relief. Many also appreciate the easy and fast booking process, including convenient online options. People frequently express immense relief and satisfaction after treatments, noting significant hearing improvement and feeling well looked after. Reviewers consistently find the overall process comfortable, convenient, and highly effective, confidently recommending the service.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their amiability, professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, efficient, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as quick, easy, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as excellent,... See more

Location

Customers had positive experiences with location, often praising the convenience of local branches and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always have my ear wax removal at Hear4U. I find the staff to be very amiable and caring. I recently introduced my husband to the practice too. He found them to be very kind and professional. He... See more

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(807)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and informative

Very efficient. No waiting for the appointment and clear information given. Thank you.

4 August 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

very impressed with the treatment

very impressed with the treatment. my hearing is back to normal .would recommend hear 4 u to friends and workmates.

30 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

Hear4U experience…

All the staff are very helpful and friendly. A calm and peaceful atmosphere. The experience is smooth, painless and very well carried out. If you have an ear wax problem, I would highly recommend Hear4U.

25 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

Professional

Professional, personable, and thorough. A painless experience. Highly recommended.

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear wax removal

The staff are so helpful from booking an appointment to removing the wax from my ears. First class service

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

All great this is my go to place for…

All great this is my go to place for ear wax removal staff are professional and very pleasant always had a great experience and that’s why I keep going back

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great professional service

This is the second time I have used Hear4U, both times the service has been professional, painless and timely. Lovely friendly staff, who clearly know what they are doing! Would highly recommend.

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can hear clearly now

I suffer with a build up of ear wax, always in the same ear. This clinic is very good and the ear wax removal has vastly improved my hearing. Would strongly recommend their service.

10 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

I can HEAR 🎉

I can HEAR 🎉
Had left it a while before making an appointment. Thank goodness I did. Had microsuction and it was REALLY needed in both ears. I like that you see the before and after-results. So you know that your getting value for money. Lots of good advise given too about getting my hearing aids checked too. What a difference I'm noticing. Thank you.
Kim 😁

9 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Fantastic service

Tony dealt with the both my ears today and did a fantastic job. Extremely efficient service having enquired over the weekend. Very polite in clinic with one form to fill in and little time waiting.
Thank you all so much ☺️

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Hearing restored!!!

The service from booking my appointment through to having my ears syringed was first class. I can now turn the volume down on my TV!!

1 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Problem free!

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

I’m already enrolled with Hear 4U on…

I’m already enrolled with Hear 4U on the ex forces scheme for which I’m totally grateful for all the help and support I have received. Recently I started having problems with my left ear and booked myself in for the micro suction procedure, everything was perfectly explained and the treatment was amazing, I wouldn’t want to go anywhere else Hearing 4U are amazing, the staff are very polite , helpful and friendly.

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

The case of the blocked ear wax!!

Polite friendly helpful supportive and caring, very professional and very competent, both members of staff were great and hospitable the moment we walked in, putting me and my Mum both at ease, very sociable and understanding, providing an excellent level of service, explaining what they are doing why they are doing, ear wax was successfully removed, and my Mum could hear properly again, Most appreciated.

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Excellent micro suction experience …

Warm welcome by Natalie and excellent micro suction service by Donna -procedure was explained and carefully carried out by using photos to explain how my perforated ear was partially healed up and checked often as she proceeded-many thanks

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

all very easy straight forward.

all very easy straight forward and quick, very pleased with the results, very friendly staff

3 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look