Hear4U Reviews 

806
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the staff are friendly, professional, and caring. Many appreciate how procedures are clearly explained, making the experience efficient, quick, and often pain-free. The booking process is frequently described as easy and convenient, often allowing for quick appointments. Customers often feel comfortable and confident during their visits, thanks to the supportive approach of the staff. Many reviewers express significant relief and satisfaction with restored hearing or resolved issues after their treatment. The company is consistently praised for its high standards and expertise in providing effective care.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, comfortable, and fast from... See more

Location

Reviewers mention positive feedback about location, with many highlighting the convenience of local branches... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(806)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly & Helpful

First time having ear wax removed, booked online. Sophia & Lamima were friendly and helpful. Will use again if needed in future. Thanks :)

6 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very Happy

Roger was fantastic and explained everything and all went very well. Natalie was great and efficient on reception. I would certainly recommend.

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service all round

Very fast booking system online got in next day..on arrival very friendly receptionist….straight forward no waiting..Lamima removed all wax from my ear in minutes. I would recommend hear4 u in Rothwell

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I managed to get an appointment for the…

I managed to get an appointment for the following day. Richard who saw me talked through the procedure and kept talking to me throughout which put my mind at ease. Very nice and clean shop, i would thoroughly recommend Richard and this company as being very professional and left feeling great. Thank you so much

26 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great Service!

Been a few times. All the staff are very friendly and professional. I would highly recommend!

1 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and professional

29 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Thank you

Thank you. The service was on top level.Satff was very friendly.Make me feel welcome from first second. Dr.Roger Stokes is a top professional.He did his job quckly,painlessly and very carefully. Yoe are the best! Thank you,Hear4U!

25 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

So impressed with Hear4you leicester

So impressed with Hear4you leicester. Always friendly and always professional! Super staff and special shout out to Donna. Relaxing experience with great people. Thank you 😊

24 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear syringing

Went to hear 4 u for what is now a regular appointment for ear irrigation,but having said that the staff are brilliant and thorough and you know everything is going to be solved in a nice calm professional way.wouldnt hesitate to recommend this service.Danny Weir

19 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from this cinic

For someone who often suffers from impacted ear wax build up, I am so grateful for this Hear4U clinic. I enter the clinic hearing barely a thing and leave it to a symphony of sound. The staff are brilliant and the nurse always makes sure the wax removal process is as comfortable as possible.

17 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

Having previously been treated by Hear4U I had no hesitation in rebooking for wax removal. Once again their professionalism and friendliness made the experience relaxing and their use of a camera to explain the before and after was very reassuring.

16 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was treated with respect and the…

I was treated with respect and the treatment was excellent Debbie was great. I now can hear again 😊😊

16 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was seen promptly by a friendly and…

I was seen promptly by a friendly and efficient lady who explained everything clearly about what was going to happen and answered my queries clearly.
Many’s thanks,

15 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

We were treated well

We were treated well. My husband was very glad to have his hearing back. My daughter and I were really pleased with both the staff who attended us. Very friendly and helpful. A lovely environment. Was offered a drink while I waited for my husband accompanied by my daughter. Great service.

11 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service.
Nice friendly staff and relaxing surroundings.
Everything explained and procedure carried out quickly .
Shall certainly use HEAR4U-ROTHWELL again.

9 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look