Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, often highlighting their ability to explain procedures clearly and make them feel at ease. Many people appreciate the efficient and caring service, noting that treatments are carried out effectively and often result in immediate relief and restored hearing. The booking process is frequently described as easy and fast, with many reviewers able to secure appointments quickly, sometimes even on short notice. The overall user experience is consistently positive, with people finding the entire process from start to finish to be seamless and comfortable. However, some customers also noted a previous unpleasant experience with the same procedure, and one reviewer mentioned a problem with equipment during a hearing test.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency. Many... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as excellent,... See more

Location

Consumers find the location to be positive, with many reviewers expressing satisfaction with specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and efficient

Called on the Monday. Appointment on the Tuesday. Really friendly staff. Did my ear and hearing test within 10 mins. Very impressed.
Been using this company for a few years and never had any issues. Would recommend 100%.

11 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can now hear my young grandchildren.

Deafness through a build-up of ear wax is quite disabling, especially if my young grandchildren wish to be heard. Hear4U slotted me a convenient appointment and within minutes my hearing was restored. Thank you.

5 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

After 6 weeks of blocked hearing Donna…

After 6 weeks of blocked hearing Donna was able to quickly and painlessly suction the wax out. I was so relieved and impressed that I would recommend the service, particularly if you had experienced difficulty with the procedure elsewhere. I hadn’t expected such a quick and painless result. Thank you so very much!

4 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

The staff were extremely helpful even…

The staff were extremely helpful even helping me get my mum who is disabled from the car into their premises and then back out again.

28 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Great service, no complaints

Have been to the Hinckley branch a few times but this was my first visit to the Leicester one.
Great service, all on time and the procedure was completed in approximately 5 minutes. Won't hesitate to use again.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Fantastic service

From start to finish everything was brilliant. Everything explained ,cameras before treatment and after treatment. Will be recommending to other people and will be using again .fantastic service.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

brilliant service

they were brilliant in squeezing me in quickly and lovely receptionist and speedy treatment - great service and the relief was brilliant

24 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Telephone contact: 07966 464861


Telephone contact:
Very clear and informative
Reception;
Very welcoming and informative
Treatment:
Procedure explained in detail with clear video links during the process
Overall a very professional and positive experience
Thank you

22 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Friendly

Friendly, polite, and get a good job done on the price is reasonable

20 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Relief at last! Thank you

Explained and dealt with the whole process with consideration and patience, I felt quite at ease. The relief of having wax buildup removed was incredible, able to hear properly after weeks of struggling, thank you. Highly recommend.

17 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

First time at this place

First time at this place.
My ear was completely blocked, was a bit painful during the process….once ear was clear, could see that this was because the stuck wax had been there that long that it had turned black and totally solid 😬.
She was very careful, it just happened to be stuck in an awkward part of the ear.
Thanks, will use again…..if ever needed 😊

16 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Always get first class service

Always get first class service. As soon as walk in your met with very friendly staff & they make the whole experience great & get great results. Would highly recommend

14 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Excellent service and good value

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well worth it and now no more irritating feedback in my hearing aids!

13 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Just Super Service

This was my first time visiting Hear4U. From the beginning they were welcoming and friendly. I went as I could not hear anything out of my left ear due to a build up of wax. As soon as I entered the examination room I was put at ease. The procedure was explained to me in detail and I had lots of time to ask any questions. I would not hesitate to recommend this company (in fact I already have to others!) and will definitely be going back when needed. Thanks Roger (I hope I’ve remembered his name right) he was absolutely amazing and so kind and patient as well as knowledgable.

10 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Highly recommend

I have visited several clinics for wax removal, but this was easily the best.
Very pleasant and efficient.
I have already recommended you to friends.
Steve H.

10 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

My visit on the 3rd October was my second visit to Hear4U - Hinckley. As before the welcome, care and explanation was swift and excellent.

3 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was recommended Hear4U from a work…

I was recommended Hear4U from a work colleague to clean out the wax in my ear. They did a brilliant job and what a difference it has made to my hearing

8 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly & Helpful

First time having ear wax removed, booked online. Sophia & Lamima were friendly and helpful. Will use again if needed in future. Thanks :)

6 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

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