Hear4U Reviews 

806
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the staff are friendly, professional, and caring. Many appreciate how procedures are clearly explained, making the experience efficient, quick, and often pain-free. The booking process is frequently described as easy and convenient, often allowing for quick appointments. Customers often feel comfortable and confident during their visits, thanks to the supportive approach of the staff. Many reviewers express significant relief and satisfaction with restored hearing or resolved issues after their treatment. The company is consistently praised for its high standards and expertise in providing effective care.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, comfortable, and fast from... See more

Location

Reviewers mention positive feedback about location, with many highlighting the convenience of local branches... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(806)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

Easy to book, very pleasant and honest staff and suction procedure painless, all round great experience.

16 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First visit to Hear4u

First visit to the newark branch but the whole process was so easy, from online booking to the actual procedure. Everything was explained and what would happen. Was a very easy and painless experience. Definitely would go back if needed

2 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax removal

Amazing! Donna was caring, gentle & and also very informative. I would 100% recommend going to hear4u for wax removal, it was a painless procedure and such a relief to be able to hear again. Thank you to everyone.

5 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I always like to visit Hear4U when I…

I always like to visit Hear4U when I need my ears syringed. Their staff are extremely helpful in a professional manner, showing sympathy for your discomfort. They know how to make you relaxed, showing an assurance and concern to help you feel much better.

3 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very professional ear specialist

I had appointment with Donna the ear specialist. I was a bit nervous. But Donna put me at ease. Donna explained everything to me. I would definitely recommend ears for you on the Hinckley road. A very professional staff and a very clean clinic.

3 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Superb Service

Quick appointments, reasonable cost and superb service. Thank You

21 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from Hinckley Hear4You…

Great service from Hinckley Hear4You again today. Efficient , professional and cost effective. Definitely recommend

28 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very polite and professional service…

Very polite and professional service from start to finish. Was told what was involved in the procedure and constantly asked if all was well. Would definitely be visiting Hear4u again and recommending them to family and friends. A1 service.

27 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Good Service Provided

Managed to get an appointment very quickly. He was patient and explained what he was going to do without rushing through. Removed the wax from both my ears explaining step by step, felt very much at ease.

12 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Five Star service!

From easily booking an appointment on line, with not too long a wait, to coming out happy and satisfied with my treatment, I can easily give 5 stars.
Donna who treated me was lovely. She put you at ease straight away, fully explained the procedure, was super efficient and so friendly. I would recommend this branch of Hear4U to anyone.

20 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Leicester branch

Leicester branch - saw Roger who was great and provided an excellent service. Managed to see me the following day and included a hearing assessment.I use regularly and would recommend without hesitation.

19 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very welcoming

Very welcoming, warm, personable, explained everything about the procedure, didnt wait long at all. Thanks!

17 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️

Seamless from start to finish! Booking process was simple, staff are attentive, helpful and so knowledgeable. Wouldn’t go anywhere else.

14 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Easy online booking and great communication. The procedure was clearly explained and undertaken in a competent professional manner in no time at all.
Wouldn’t hesitate to recommend the services of the Newark branch to anyone.

12 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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