Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, making them feel comfortable and well-cared for during their visits. The service is frequently described as excellent, efficient, and pain-free, with many appreciating the clear explanations and successful outcomes of their treatments. The booking process is noted as very easy and convenient, often allowing for quick appointments, and the overall user experience is seamless from start to finish. Reviewers also highlight the positive atmosphere at various locations, with staff being welcoming and attentive, ensuring a high standard of care. However, some people mentioned a previous less pleasant experience with a treatment, though the most recent visit was satisfactory.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, comfortable, and fast from... See more

Location

Reviewers mention positive feedback about location, with many highlighting the convenience of local branches... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ear wax removal

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcomed on the day. The clinical was very good and the treatment went very well. Although I wanted both ears cleaned, the clinical only charged me for one ear as the other didn't need cleaning. That's being honest and fair. Would definitely recommend.

19 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The whole experience from the booking…

The whole experience from the booking to the visit on the day!
I was taken aback by the skill used to remove very hard wax from my ears, I have been given wrong diagnoses by doctors saying no wax was present, when my ears were full of wax. Thankyou Hear4U

19 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Hear4U Hinckley

The team were very accommodating when making the appointment and welcoming on arrival. The procedure was carried out efficiently and informatively by a friendly qualified member of the team. It was a repeat visit for me and I won't hesitate to come back again as required.

13 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very professional and caring.

Very professional and caring.
The advice and service from reception was lovely, and the care taken by the audiologist to explain everything she was doing and ensure I was comfortable was exceptional. Thank you.

9 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

My visit was most pleasant mainly because of the staff

My visit was most pleasant mainly because of the member of staff who attended my needs. She explained everything in a simple and understandable way with the end result that I my hearing was considerably improved at the end of the treatment.

14 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff. Very wellcoming and helpful. My ears proved to be quite difficult to deal with but they sorted the problem. Was worth every penny. Thank you all. Mr Jacques

13 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service

Great service.

I attended to get my ears cleaned out of ear wax which was badly effecting my hearing. The lady who undertook the work had 35 years experience. I was able to see the extent of the wax in my ears as there was a camera and scheme. Both irrigation and micro suction were available. The receptionist and service were superb.

12 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear Wax Removal by micro suction

Donna was great explained what I would hear while the procedure was being done. Staff all polite and helpful

9 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Quick & easy to book

Quick & easy to book. Only had to have the following day as I could not get out of work. Procedure was quick & easy & a pure relief. Easy to find with free parking almost opposite.

7 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Visited today and got the usual high standard of service. Staff always very friendly and helpful. I use this company and its services regularly and shall continue to do so. Thank you

5 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Brilliant

Most welcoming no time wasting. Lovely people and a pain free experience.
Highly recommend 👌.

29 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Was able to book an online appointment…

Was able to book an online appointment when convenient for me. Welcomed by reception then introduced to the person who was going to treat my hearing problem. All staff very friendly, informative and good communication

23 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service, great company

Great service, very effective but gentle. Great advice too.

18 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Professional, but friendly.

Easy to arrange an appointment. When seen, having used them before, the treatment was completed in good time, in a professional, but friendly way. No hesitation in recommending them.

16 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Easy to book

Easy to book, very pleasant and honest staff and suction procedure painless, all round great experience.

16 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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