Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, often highlighting their ability to explain procedures clearly and make them feel at ease. Many people appreciate the efficient and caring service, noting that treatments are carried out effectively and often result in immediate relief and restored hearing. The booking process is frequently described as easy and fast, with many reviewers able to secure appointments quickly, sometimes even on short notice. The overall user experience is consistently positive, with people finding the entire process from start to finish to be seamless and comfortable. However, some customers also noted a previous unpleasant experience with the same procedure, and one reviewer mentioned a problem with equipment during a hearing test.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency. Many... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as excellent,... See more

Location

Consumers find the location to be positive, with many reviewers expressing satisfaction with specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(804)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service

Staff are friendly and reassuring. The wax removal procedure was explained to me beforehand and also as the therapist worked. It was surprisingly quick and I hardly felt a thing. Afterwards I was shown the results on the monitor: all the wax had gone. I have been to this clinic on two occasions and can definitely recommend this service.

23 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I’d been suffering with tintus due to a…

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful once my wax had been cleared was an instant relief….if needed I will definitely use this company again…thank you for your service 👍👍

18 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Having my ear wax removed was straight…

Having my ear wax removed was straight forward and was carried out by a well trained and experience person,
The whole set up of the unit gives the client knowledge that these people know what they are doing

19 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Structure of ears

Structure of ears, how wax builds up etc. clearly explained. As they say, you learn something every day!

17 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

very friendly service

very friendly service, professional through out.

6 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great experience- wax removal

Found the company online and booked wax removal online- a super easy process. Staff were welcoming and despite me being early for my appointment I was in and out before my original appointment time was due to start! Donna was great, very knowledgable, and clearly explained what was happening throughout the procedure. Really interesting to see inside your own ear! Felt instant relief afterwards. Would definitely use again and would highly recommend.

4 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The team at Newark were very friendly…

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned.
I now have no ringing and can hear better than I ever have before.
This was my first time using Hear4u, will use again if required and would definitely recommend to anyone needing help with their hearing.

4 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent superfast service

Called at 11.30 for an enquiry into availability and price, had an appointment at 12.00.
Ear syringed and cleared and basic hearing test carried out within half hour.
Excellent service

3 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I have been going here for a few years

I have been going here for a few years, the receptionist is welcoming and very friendly, the audiologist makes you feel at ease while carrying out the procedure. Definitely recommend.

27 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

A good result

I have been before, and this time I was again able to book both my first visit and reschedule the follow-up visit quickly and easily. Both audiologists I saw were friendly and efficient although I felt the second was slightly more gentle, yet quite tenacious, and determined to remove all the offending material. It was, however, surprising that there was a search for some missing (special) equipment (clearly the place is not fully equipped!) but the standard implements were sufficient. I would recommend this place.

23 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very good

Very good. A very smooth experience.

23 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

All Positive

Had visit to Hear4U today to have my left ear attended to. Have been previously, a good while ago, and so contacted them again as the service provided is very polite and courteous, very professional and efficient. You are made to feel genuinely welcome and they are more than thorough enough in their procedures. The Audiologist was commendable in his manner as well as his complete professionalism.
I would unreservedly recommend Hear4U and they also provide excellent value for money with their more than competitive prices.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer services

I always have a welcome when I walk in there for an appointment and you are made to feel very special. Good customer services from everyone there especially the receptionist and audiologist. The treatment is thorough and no complaints about anything.

21 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First Class Service

Easy parking opposite.
First class service.
Wonderful staff.

21 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Super service and welcoming

Staff super friendly even made my grandfather a cup of tea he loved it ear wax removal for us both was quick comfortable and explained well would always recommend

21 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

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