Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, often highlighting their ability to explain procedures clearly and make them feel at ease. Many people appreciate the efficient and caring service, noting that treatments are carried out effectively and often result in immediate relief and restored hearing. The booking process is frequently described as easy and fast, with many reviewers able to secure appointments quickly, sometimes even on short notice. The overall user experience is consistently positive, with people finding the entire process from start to finish to be seamless and comfortable. However, some customers also noted a previous unpleasant experience with the same procedure, and one reviewer mentioned a problem with equipment during a hearing test.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency. Many... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as excellent,... See more

Location

Consumers find the location to be positive, with many reviewers expressing satisfaction with specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The lady I saw at the centre was very…

The lady I saw at the centre was very professional and showed me the reason my hearing was poor by using a camera, she then proceeded to unblock the wax from my left ear using both warm water and suction.

To say that my experience was brilliant is an understatement as she made me laugh the entire time I was there and hey-presto, my hearing is restored.

Fantastic job and thank you :-)

26 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ive been using this place for over 5…

Ive been using this place for over 5 years, i cannot safe enough great words about them, polite, professional, decent price & always look after me. Thank you

24 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Friendly staff and nice atmosphere and surroundings. Service was efficient and successful.

16 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent care

Excellent, friendly and professional care. Explained everything in detail.

11 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 4 out of 5 stars

Great service

Once again, excellent service. (Would be five star but for a problem with equipment on the hearing test) well done Hear4u!….

11 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I am a repeat customer for reocurring wax accumulation.
Micro suction offered Excellent result, super customer service and knowledge staff during the clinical procedure.
Would highly recommend to anyone 👌

10 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Outstanding service as always !

Outstanding service as always from the Hear4U team - everyone is so accommodating. I've been seeing Donna for wax removal for many years now, she is so professional and knowledgeable and I always trust her to resolve my issues !

10 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Seen on time and very helpful

Seen on time and very helpful

6 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Telephoned at 10 a m and was lucky to…

Telephoned at 10 a m and was lucky to get a cancellation spot at1.30. Back home by 2.oo p m with clean ears. If you oil ears when blocked you have a great chance of early appointment.Excellent service and helpful , clarified receptionist. Thank you.

4 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service and value.

3 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly, helpful staff who took time to explain

Friendly, helpful staff who took time to explain things to me.
I had ear wax removal followed by a hearing test. Very efficient and pleasant surroundings.
My results were fully explained to me so I was able to make a better choice as to what was wrong and how it was resolved.

3 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service!!

Excellent service!!! Staff is professional, my ear was instantly unblocked after wax was removed.. i would recommend this place whoever is suffering from blocked ear 😊

2 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I would definitely recommend

Booked in for ear wax removal. Appointment was on time, the clinician was informative and very efficient - easily a 5 star service. Thank you.

2 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I had a appointment to take my cones…

I had a appointment to take my cones taken out off my ears which came off in my ears from my earring aids,it was all done in 20 minutes, the staff was all very pleasant, very welcoming and I was put at ease I would most definitely recommend them to anyone, great service

26 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Can’t fault my visit to Hear 4 you

Can’t fault my visit to Hear 4 you - as usual I received excellent service and good advice regarding ear care. Would definitely recommend

24 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I needed my ears syringed at short…

I needed my ears syringed at short notice, the team at Hear4U Newark were amazing, I wouldn’t hesitate to recommend them to anyone, a business that really cares, with people that go the extra mile.

24 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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