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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, professional, and caring, often highlighting their helpfulness and ability to put people at ease. The service provided is frequently described as excellent, efficient, and thorough, with many people appreciating the clear explanations and the successful resolution of their hearing issues. Reviewers also found the booking process to be very easy and convenient, with many able to secure appointments quickly, sometimes even on the same day. The overall user experience is consistently positive, with customers noting the quick, painless, and comfortable nature of their treatments, leading to instant relief and restored hearing.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the staff's... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process. Customers consistently found it easy and quick... See more

User experience

Consumers find user experience to be positive, highlighting efficient and pleasant surroundings. Many... See more

Product

Reviewers mention positive feedback about the product. Customers experienced instant relief after use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcom... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dad's appointment

Very professional,friendly and caring staff. Clean and comfortable surroundings. Would recommend them to friends and family.

17 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your review
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First rate

First rate, sorted out a problem that I had with my ear, no hesitation in recommending Hear4U

2 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The lady I saw at the centre was very…

The lady I saw at the centre was very professional and showed me the reason my hearing was poor by using a camera, she then proceeded to unblock the wax from my left ear using both warm water and suction.

To say that my experience was brilliant is an understatement as she made me laugh the entire time I was there and hey-presto, my hearing is restored.

Fantastic job and thank you :-)

26 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ive been using this place for over 5…

Ive been using this place for over 5 years, i cannot safe enough great words about them, polite, professional, decent price & always look after me. Thank you

24 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Friendly staff and nice atmosphere and surroundings. Service was efficient and successful.

16 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent care

Excellent, friendly and professional care. Explained everything in detail.

11 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 4 out of 5 stars

Great service

Once again, excellent service. (Would be five star but for a problem with equipment on the hearing test) well done Hear4u!….

11 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I am a repeat customer for reocurring wax accumulation.
Micro suction offered Excellent result, super customer service and knowledge staff during the clinical procedure.
Would highly recommend to anyone 👌

10 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Outstanding service as always !

Outstanding service as always from the Hear4U team - everyone is so accommodating. I've been seeing Donna for wax removal for many years now, she is so professional and knowledgeable and I always trust her to resolve my issues !

10 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Seen on time and very helpful

Seen on time and very helpful

6 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Telephoned at 10 a m and was lucky to…

Telephoned at 10 a m and was lucky to get a cancellation spot at1.30. Back home by 2.oo p m with clean ears. If you oil ears when blocked you have a great chance of early appointment.Excellent service and helpful , clarified receptionist. Thank you.

4 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service and value.

3 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Please contact us regarding your voucher
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly, helpful staff who took time to explain

Friendly, helpful staff who took time to explain things to me.
I had ear wax removal followed by a hearing test. Very efficient and pleasant surroundings.
My results were fully explained to me so I was able to make a better choice as to what was wrong and how it was resolved.

3 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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