Healing Shapers Reviews 98

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having someone come to your home to give you a massage before bed is the dream but I’ve had mixed experiences in the past. Cristiane from Healing Shapers is not only a professional but does it with ca... See more

Company replied

Rated 5 out of 5 stars

I have been having regular pregnancy lymphatic drainage massages with Fabia and I just absolutely love having them. I look forward to the next one as soon as the previous massage is over! Fabia is sup... See more

Company replied

Rated 5 out of 5 stars

I had my first limphatic drainage massage today after my liposuction surgery.2 weeks Post operation. Liliana was like an angel.soft hands and very progessional. I was hard as a rock. Feel much bet... See more

Company replied

Rated 5 out of 5 stars

Healing Shapers offer great lymphatic drainage massages. Fabia took the time to understand my condition and then tailored her approach and techniques to what I needed. She is kind, compassionate and a... See more

Company replied

Company details

  1. Lymph Drainage Therapist
  2. Drainage Service
  3. Health and Beauty Shop
  4. Home Help Service
  5. Massage Supply Store
  6. Massage Therapist

Written by the company

We are a group of post and pre-op recovery specialists and trained lymphatic drainage practitioners with years of experience in pre and post-operative care. We aim to bring the best patient care to UK clients with our treatments. Our team of therapists and health professionals are committed to before and aftercare for all cosmetic surgery procedures. Cosmetic procedures have been on the rise in the UK over the past ten years. Our main objective is to reduce complication rates while maintaining and maximising the results. Some of our professionals have strong Brazilian background in working and developing different methods for Lymphatic Drainage Massage. And as Brazil is renowned for cosmetic surgeries, Healing Shapers brings the latest practices in surgery care and delivers outstanding results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Disappointing with lack of expertise

This company was putting itself forward as experts in lymphatic drainage, but didn’t appear to be. Nothing sent in advance so I had to spend the first 10 minutes waiting for forms to be sent, filled in and getting my own towels ready. Then the massage was only in the front side of my body and she spent an inordinate amount of time on my forearms. The technique was also very light. I was shocked when she said I didn’t need to turn over as the lymph’s are only in your front or behind your knees. None of the backs of my legs, back or waist were massaged to drain the fluid. If you add to this the lack of heated blanket, this was a chilly and frustrating experience which was more expensive than a salon, but I ended up with three towels to wash. Not recommended.

4 March 2025
Unprompted review
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Reply from Healing Shapers

Dear Kate,

I hope you are well.

I want to personally apologize for your recent experience with our service. We take great pride in providing expert lymphatic drainage treatments, and I am truly sorry that your experience did not reflect our standards.

What you described does not align with the quality of care we strive to deliver, and I sincerely regret any frustration or disappointment this may have caused. Please know that we take your feedback very seriously, and we are addressing this matter internally to ensure it does not happen again.

As a gesture of our commitment to your satisfaction, I would love to offer you a **50% discount** on another massage, this time with me, **Cristiane**, the owner, to ensure you receive the experience you deserve. If you are open to it, I would be more than happy to personally take care of your session.

Please let me know if you would like to book another appointment at your convenience. Once again, I truly appreciate your feedback and the opportunity to make this right.

Best regards,
Healing Shapers Team

Rated 5 out of 5 stars

So relaxing

So relaxing. Cris is so great and I always feel so much better after it.

1 March 2025
Unprompted review
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Reply from Healing Shapers

Thank you so much for your review

Rated 3 out of 5 stars

Ok massage

Having had lymphatic drainage previously I was hoping the masseuse would be informative and give feedback- the massage was good but it really lacked the “wow” factor especially as I’d booked the 90 minute session

17 January 2025
Unprompted review
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Reply from Healing Shapers

Thank you for sharing your feedback. We’re glad to hear you found the massage good, but we’re sorry to learn it didn’t fully meet your expectations. Your experience is very important to us, and we’ll take your comments on board to improve our services. We’d love the opportunity to provide you with a more personalized and exceptional experience in the future. Please don’t hesitate to reach out to us directly if you’d like to share more details or discuss how we can better meet your needs.
Warm regards
Healing Shapers Team

Rated 5 out of 5 stars

Wonderful Cris!

Cris is very professional and really takes the time and effort to provide an enjoyable and beneficial lymphatic massage. My face and body feel and look better after her expertise, it’s relaxing also.

9 January 2025
Unprompted review
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Reply from Healing Shapers

Thank you very much for your review! We really appreciate. 😊

Rated 5 out of 5 stars

Excellent!

Excellent!! The team are highly skilled, professional and friendly!

27 November 2024
Unprompted review
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Reply from Healing Shapers

Thank you for your review. Much appreciated!😊

Rated 5 out of 5 stars

reliable

reliable, professional and really lovely therapists , plus great massage, tailored to my needs.

17 October 2024
Unprompted review
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Reply from Healing Shapers

Dear Angela,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our therapists and that the massage was tailored to your needs. Our team takes great pride in providing a professional and personalized service, so it means a lot to know that you felt well taken care of. We look forward to welcoming you back soon!
Healing Shapers Team

Rated 5 out of 5 stars

Amazing post-op massages in the comfort of your home

When I booked my vaser liposuction surgery my surgeon recommended a course of 8 lymphatic drainage massages to be completed within the first 2 weeks post-op to speed up my recovery. Living just outside London it was more difficult to find an experienced professional who was comfortable with performing post-op massages, and then I found Healing Shapers. Not only do they specialise in post-op massages but can do this within the comfort of your own home. I can’t put into words what a difference this has made to my recovery.

Every interaction whether on email and with my therapist Lilianna has been a pleasure. Emails are answered quickly and with care, questions are answered with compassion and expertise. They are passionate and knowledgeable but in a very kind and non-judgmental way.

Lilianna is a huge asset to Healing Shapers; she is kind, supportive and reassuring, it’s been very comforting seeing her over the last 2 weeks. Her knowledge of seeing other post-op patients meant she could reassure me that I was healing well, and that incision sites, bruising, swelling and drains all looked right. She is a very gentle, warm and kind person, who is supportive and able to give advice without coming across as demanding or judgemental. I would recommend Healing Shapers to anyone undergoing surgery and I’ll definitely be using them in the future.

2 September 2024
Unprompted review
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Reply from Healing Shapers

Thank you so much for your kind words! We're thrilled that Lilianna and our team could make a positive impact on your recovery. Your recommendation means the world to us!
We wish you all the best!
Healing Shapers Team😊

Rated 1 out of 5 stars

It wasnt for me

31 August 2024
Unprompted review
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Reply from Healing Shapers

Dear Asmah,
Thank you for your feedback. It seems like this review might not be intended for our service, as it doesn't align with the experiences we strive to provide. If you have any concerns or issues related to our service, we'd love the opportunity to address them directly. Please feel free to contact us at hello@healingshapers.co.uk, and we'll do our best to assist you."

Rated 5 out of 5 stars

Great experience

Great experience.

16 July 2024
Unprompted review
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Reply from Healing Shapers

Thank you so much for this feedback

Rated 5 out of 5 stars

Exceptional service

The communication, the expert knowledge and the service were exceptional. Had Lymphatic Drainage Massage post lipo.

12 May 2024
Unprompted review
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Reply from Healing Shapers

Thank you so much for your review

Rated 5 out of 5 stars

I had the BEST experience with Healing…

I had the BEST experience with Healing Shapers - the booming process was effortless and the communication leading up to the appointment when I had questions was wonderful. Sarah was my therapist and she was AMAZING! She was warm and friendly and offered up tons of helpful information on how I can reduce bloating my day to day. Most importantly the massage was amazing and I felt instant relief and saw an immediate change in my body.

1 May 2024
Unprompted review
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Reply from Healing Shapers

Thank you for your review

Rated 5 out of 5 stars

I’ve just had a MLDM by Cris

I’ve just had a MLDM by Cris. It was absolutely wonderful. I feel so loose and relaxed. I enjoyed every second and didn’t want it to end. Cris has healing hands and I recommend her very highly.

19 April 2024
Unprompted review
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Reply from Healing Shapers

Thank you so much for your review

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Highly recommended.

17 April 2024
Unprompted review
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Reply from Healing Shapers

We are glad you enjoyed your experience with Healing Shapers.
Thank you very much for the nice review.

Rated 5 out of 5 stars

I booked in with Cris the day after…

I booked in with Cris the day after returning from having surgery. After the first session I knew that this was who I wanted to continue my post op massages with and I booked a package. Cris is friendly, knowledgeable and professional and her hands are like magic. I have seen a huge change in my body since day 1 and will continue to have regular massages. The best thing of all is I have the most wonderful sleep after these massages. Thanks Cris!

19 March 2024
Unprompted review
Rated 5 out of 5 stars

This session was just what I needed

My whole experience has been great from the beginning. Booking process was easy and was booked in with the most amazing masseuse. Liliana was kind and had a beautiful spirit. The session was amazing and I felt so light and relaxed after. I think I’ve found my people so will be using Healing Shapers again.

18 March 2024
Unprompted review
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Reply from Healing Shapers

Thank you very much for choosing us. We will eagerly await your next booking.

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