While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that beds are well-made, sturdy, and even better than expected. Many people highlight the superb delivery service, describing the staff as professional, polite, and helpful, often going above and beyond by assisting with assembly and carrying heavy items. The overall service, from inquiry to delivery, is consistently described as brilliant, with efficient communication and quick delivery times. However, some customers also noted issues with missing parts or problems with the product upon arrival, such as a split headboard or non-functional joining clips. A few other people also felt that the delivery times were not always as promised, with one instance of a very late delivery.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the excellent quality and sturdy... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast delivery... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Service

Clients share positive opinions on service, highlighting the outstanding customer care and efficiency. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the delivery teams for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Upon contacting HD Beds their help & guidance was instant & they was very responsive throughout my purchase. They answered every query i had with great detail. They sent me images & videos to help me... See more

Rated 5 out of 5 stars

Highly recommend Hdbeds The whole experience from inquiring to ordering to delivery was brilliant Messages answered within minutes Delivery team were fantastic and very respectful of my propert... See more

Rated 5 out of 5 stars

Dealing with them and delivering all spot on and price . Product head board split joining clips not so great there where holes in the side of headboard for what looks like more sturdy fixing but non w... See more

Rated 5 out of 5 stars

I ordered ottoman bed after seeing it on another site for £1260. It was half the price on HD beds. I placed order on Monday it was delivered on Thursday. Communication about delivery time was excellen... See more


Company details

  1. Bedroom Furniture Store

Written by the company

Welcome to Heavenly Dream Beds, where we transform sleep into an art form. Our mission is to provide a premium, smart, and reliable e-commerce experience for beds and mattresses, driven by our unwavering passion for excellence. At Heavenly Dream Beds, we believe your bed is the centerpiece of your home. That’s why we offer an exceptional selection of beds and mattresses designed to cater to every unique style and preference. Our commitment to quality ensures that each piece is crafted with precision and care, making your bedroom a true sanctuary. We celebrate individuality by tailoring our bedroom furniture to reflect your personal style. Every product we offer is meticulously chosen to enhance your sleeping experience and provide unparalleled comfort. We value every customer and strive to make your shopping journey with us as rewarding and seamless as possible. Discover the difference with Heavenly Dream Beds – where your dream bedroom becomes a reality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic!
I’d ordered with another company initially, we wanted a high headboard in one piece rather than two halves, I requested this at the time of ordering, the other company got in touch over a week later and stated it wasn’t possible.
I then found HD Beds, I had some queries on colours when browsing the website, got instant replies via WhatsApp late at night. They confirmed they could do a 90 inch headboard in one solid piece and purely just checked it would fit up ours stairs. I got round to ordering a week later (never enough hours in the day), I ordered after 10pm on Tuesday and it was delivered Thursday morning, unbelievable and just what we needed as we’ve been trying to finish a bedroom off before having our first baby next week.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

very good quality and team is best.

very good quality and team is excellent. Team was keep guiding at very moment. I was first time buyer but very good experience with them. Definitely buy more stuff in future.
Highly recommend. Blindly trustworthy.

23 October 2025
Rated 5 out of 5 stars

Outstanding

Double sleigh bed ordered and delivered in under a week, I am amazed at the quality for the price we paid. Contact from the company has been excellent, I would highly recommend.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful bed

Beautiful bed, arrived quickly, I've had updates regularly. The guys delivering it were great and extra helpful. They even carried the very heavy headboard upstairs for us. Brilliant price for a great quality bed.

18 October 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with my new bed from HDbeds! It’s absolutely amazing – even better than it looks in the photos. The delivery team was very professional, arrived on time, and assembled everything quickly and efficiently. The whole process was smooth from start to finish. No issues at all – I would definitely recommend HDbeds to anyone looking for great quality and service.

18 October 2025
Rated 5 out of 5 stars

Great communication

Great communication, fast delivery
I was a little apprehensive about the quality given the low prices however I wasn’t disappointed one bit and the wife loved it.
Would I recommend, yes one hundred percent.

18 October 2025
Rated 5 out of 5 stars

Amazing customer service from Rash

Excellent customer service from Rash. Even before I placed the order and had a ton of questions. He was super efficient and the bed was delivered and installed as promised within 5 days. Takes a lot to impress me but super impressed with this customer service. Bed is brilliant and great quality

18 October 2025
Rated 5 out of 5 stars

These guys have got it right.

Ordered the ottoman tulip sleigh bed with the floor boards. They said that it would be delivered today. They kept in touch all the time and sent me a time slot yesterday for today. They called to let me know that they were a half our away and then again when they arrived. The delivery team were excellent and brought the bed directly into the bedroom. The bed itself was put together by myself and my grand daughter and the results I think speak for themselve. The bed looks great. When it comes to communication these guys have got it right. The bed itself is exactly what was promised and all excellent quality. If your looking for a new bed with excellent customer service, excellent products for a great price. You will find all three here.

14 October 2025
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from ordering my perfect bed to delivery kept informed at all times nothing was too much for these guys honestly I can not thank them enough my dream bed is so comfortable I would 1000% recommend this company I done cash on delivery which was perfect for me with a little deposit if I could give 10 stars I would as they deserve it thank you again hdbeds

9 October 2025
Rated 5 out of 5 stars

Good quality

Good company, great quality bed. I would buy from them again.

They kept me updated at all times.

Only downfall they don’t dispose the package, so be prepared to dispose so many packages.

29 September 2025
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish ordered my bed on the website and soon received confirmation via email of my order and was also contacted via WhatsApp with my delivery date with delivery time to follow the day before. Bed arrived when they said it would delivery drivers were lovely and very helpful lifting the bed and mattress up the stairs leading up to my house. Very happy with my new bed amazing quality bed and mattress and comfiest nights sleep I’ve ever had last night! Thank you :)

25 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look