Beautiful setting for my mums funeral. We loved the open plan windows looking out onto a wooded area, with birds and squirrels. Very tranquil. Great location and lots of parking. Very happy with e... See more
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The funeral for my daughter was held at the Oaks. She loved birds so she would have been delighted to see a woodpecker and other birds through that wonderful large winding looking out onto the grass a... See more
Company replied
Beautiful, peaceful, private country setting with many squirrels and birds visible through the enormous windows during the service. Excellent modern facilities plus loads of parking. Good technical su... See more
Company replied
The staff were so respectful and professional. They supported my family during a very difficult time and made the whole process much easier from instructions carefully on how the men carry the coffin... See more
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Company details
Written by the company
Set in 8.5 acres, The Oaks Crematorium is surrounded by beautiful ancient semi-natural woodland and wildflower meadow, providing a picturesque setting for the Crematorium building which has been sensitively designed. As well as creating a space that is relevant for all cultures, ages and beliefs, it provides a tranquil sanctuary for the bereaved, inspired by its natural setting.
Contact info
Bartons Road, PO9 5NA, Havant, United Kingdom
- 02392 222648
- info@havantcrematorium.co.uk
- havantcrematorium.co.uk
4.9
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very kind and understanding and took…
Very kind and understanding and took the time to show me around the grounds and were been respectful - beautiful venue clean bright and very welcoming not dark and depressing like some older style crematoriums.
7 October 2024
Reply from The Oaks Crematorium
Dear Ms Robinson
Thank you for taking the time to leave a review and for your kind comments regarding our grounds.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
My husbands funeral.
Well organised, all went smoothly.
Everything we asked was no trouble.
9 October 2024
Reply from The Oaks Crematorium
Dear Tina
Thank you for taking the time to leave a review. We are pleased that your service at The Oaks went smoothly and was well organised.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Webcam was rubbish wasted 95.pounds
I had a problem. But they sorted it out straight away 100% service
7 October 2024
Reply from The Oaks Crematorium
Dear Mr Peter Thomas Faggtter
We are sorry to hear of your experience with the Webcam and would like to speak to you in more detail to understand what you experienced on the day. We use a reputable company to provide this service to our clients and any feedback that may have impacted your experience is important for us to investigate.
The manager from The Oaks will be making every effort to contact you to discuss your concerns.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Reply from The Oaks Crematorium
Dear Jane
Thank you for leaving a review and for your kind comments regarding our grounds. These will be communicated out to the team.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Glad to have chosen The Oaks
The staff were kind and helpful and the setting is beautiful and peaceful being surrounded by trees and open spaces at a distance from housing though new homes are being built nearby. We are glad we chose the Oaks.
22 August 2024
Reply from The Oaks Crematorium
Thank you for taking the time to leave a review and for your kind comments regarding the setting at The Oaks.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Distastfull
Everything thing at the service was fine the reason for the 1 star review is that I find it very distastfull that we are asked to do a customer service review for a funeral
3 July 2024
Reply from The Oaks Crematorium
Dear Mandy Houghton,
Thank you for taking the time to leave a review.
We are sorry that you feel asking for a Trustpilot review distasteful, this is not our intentions.
We feel that asking for reviews for all of our sites gives information to our potential visitors that can help make hard and difficult decisions a little bit easier at their time of need.
Kind Regards
Emma Connors
Head of Crematoria and Burial Grounds.
Service was amazing for my dad we so…
Service was amazing for my dad we so greatful oaks never been there best send fo r my dad thank you so much no words how my family and I still talk about today xx
2 October 2024
Reply from The Oaks Crematorium
Dear Ms Sackley
Thank you for taking the time to leave a review. We are pleased that our colleagues at The Oaks were able to provide such an amazing service for your dad.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Lovely peaceful place
The whole layout, from the ease of parking, to the lovely building. Now the helpful staff sorting the memorial for my husband. The only thing that spoilt it was the usher. He rushed us out of the chapel before the final music was finished even though we were the last service. I've since found out he was from the CO-OP . Maybe it would be better to use one of your staff for this job as they clearly don't care. He was obviously in a rush to get home. Other than that, everyone at The Oaks have been lovely.
17 July 2024
Reply from The Oaks Crematorium
Dear Anne
Thank you for taking the time to leave a review. We take pride in our site and any feedback is gratefully received.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Reply from The Oaks Crematorium
Dear Rlah
Thank you for your kind comments regarding our grounds and staff at The Oaks.
These will be communicated out to the team.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Family members funeral
Crematorium nicely presented staff always helpful not
Only for my Mothers funeral but with help making an entry in the memorial book.Excellent communication between the crematorium and undertakers making the service run smoothly
26 July 2024
Reply from The Oaks Crematorium
Dear Russell
Thank you for taking the time to leave a review. We are pleased that our colleagues were so helpful, not only during the service but with the entry in the memorial book.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Everything was just right
Everything was just right. It was so light , the music was played perfectly when my mum was brought in, the photos was played to the music changing in time . It was such a beautiful view looking out the large window with a calming view and a sense of peace. A perfect place for a beautiful soul to have a beautiful send off.
19 August 2024
Reply from The Oaks Crematorium
Dear Tara
Thank you for taking the time to leave a review. We are pleased that everything at The Oaks was just right for your mum's service.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
The Oaks
The staff were kind, supportive and caring. The actual room for the service was clean and bright, the recorded service was well presented. Didn't leave any flowers as others were out in the open and had faded quickly. Would have liked a more welcoming place for relatives and friends to meet to celebrate the life of our loved one.
25 July 2024
Reply from The Oaks Crematorium
Dear Mrs Horswell
Thank you for leaving a review. We are pleased that our our colleagues at The Oaks were so kind, supportive and caring.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Reply from The Oaks Crematorium
Dear Kate
Thank you for taking the time to leave a review.
We take pride in our site, and any feedback is gratefully received.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Reply from The Oaks Crematorium
Dear Brendan
Thank you for your kind comments regarding our grounds and staff at The Oaks. These will be communicated out to the team.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
So well run very professional done my…
So well run very professional done my dad proud
12 August 2024
Reply from The Oaks Crematorium
Dear Ken
Thank you for your kind comments regarding The Oaks and our staff.
These will be communicated out to the team.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Reply from The Oaks Crematorium
Dear Pam
We take pride in our grounds and any feedback is gratefully received.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Our mum's service was so special
Our mum's service was so special and our family highly recommended The Oaks as a special place for a funeral.
30 August 2024
Reply from The Oaks Crematorium
Dear Steve
Thank you for taking the time to leave a review.
We are so pleased that you found The oaks such a special place for your mums funeral.
We will pass on your kinds words
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Lovely surroundings
Wonderful send off for our mum......would highly recommend The Oaks 😊
24 July 2024
Reply from The Oaks Crematorium
Dear Sue
Thank you for taking the time to leave a review.
We are pleased that the Oaks gave your mum a wonderful send off and for highly recommending us.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
Efficient without being pushy
Efficient without being pushy, thoughtful and sympathetic but very understanding. Gave good advice and very helpful I was told many times by those attending that it was one of the nicest funerals they had ever attended, in fact several said they even enjoyed it.
28 August 2024
Reply from The Oaks Crematorium
Dear Colin
Thank you for taking the time to leave a review. We are pleased that our colleagues at The Oaks were so thoughtful and understanding and made sure that the service was so nice.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
A truly calming & beautiful location
The Oaks provided the most wonderful location for my husband’s cremation service. The staff were considerate & respectful, coping brilliantly with the numbers that attended (well over 200) The venue & grounds are well designed & I particularly appreciate the fact that the coffin sits to one side, with the view of the trees ahead of you. This made so much difference to me. Thank you for allowing me to say goodbye to him with such dignity & love.
28 August 2024
Reply from The Oaks Crematorium
Dear Jane
Thank you for your kind comments regarding our grounds. site and the staff who you found to be considerate and respectful.
These will be communicated out to our team.
Kind regards
Emma Connors
Head of Crematoria and Burial Grounds
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