Easy to use and safe way of investing. The app works really well, and has good advice and info. Support area also very good and responsive, when I had a minor issue with the app not working, Support a... See more
Company replied
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I emailed just as they were closing on Friday but still received an immediate response. When the issue remained other solutions were suggested which worked The very helpful Joy stayed for over an... See more
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I hadn't logged in for a couple of months so maybe that's why it asked for my password (to give them an excuse) I tried a couple of different passwords (each time having to tick those stupid pictures... See more
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The customer service team were superb. Very professional, prompt and helpful. The Quilter app however, could be a little more helpful. Compared to other financial apps, this lacks clarity on ‘wher... See more
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Company details
Written by the company
With Quilter Invest, the power of investing is no longer confined to the few. Our platform opens the doors to investing in global companies. Tailor your investment portfolio to reflect your unique financial goals, leverage intuitive features that simplify saving and investing, and discover a range of accounts to suit you. • Invest commission-free from just £10 with fewer fees • Explore themed funds aligned with your passions with a Standard account • Discover UK, EU, and US shares for easy diversification • Save and invest tax-free with a Stocks & Shares ISA or Junior ISA • Experience investing without limits with a GIA • Auto Invest for regular, effortless investing • Open a savings account Step confidently into your financial future and begin your financial journey with Quilter Invest today. Capital at risk. Tax treatment depends on individual circumstances & is subject to change. FX or other fees may apply
Contact info
United Kingdom
- support@quilterinvest.com
- quilterinvest.com
4.1
Great
504 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Good app and great support
Easy to use and safe way of investing. The app works really well, and has good advice and info. Support area also very good and responsive, when I had a minor issue with the app not working, Support and the Dev team kept investigating despite this seeming to be isolated to me, and resolved it within a day.
13 March 2026
Unprompted review
Reply from Quilterinvest
Thanks so much for your 5-star review and your kind words about our customer service team. We’re happy you had a positive experience and appreciate your feedback on the Quilter Invest app. We're always here if you need us, and thanks again for choosing us!
Reply from Quilterinvest
Thanks so much for your 5-star review! We’re happy you had a positive experience opening your ISA and appreciate your feedback on the Quilter Invest app. Don't hesitate to drop us a line if you ever need a hand!
Cashback declined
Used topcashback, after the cashback tracking it was declined within a few days.
23 February 2026
Great APP and Service
Easy to use APP backed up with great Customer Service ! Only got onboard this year but so far so good.
16 February 2026
Reply from Quilterinvest
Thanks so much for your 5-star review and your kind words about our customer service team. We’re happy you had a positive experience and appreciate your feedback on the Quilter Invest app. We're always here if you need us, and thanks again for choosing us!
Easy to use and quick to set up my…
Easy to use and quick to set up my daughters JISA account
26 February 2026
Reply from Quilterinvest
Thanks so much for your 5-star review - so glad to hear opening your daughter's JISA was a smooth and easy process. Don't hesitate to reach out if you ever need support, we're always just a message away.
The app is not particularly easy to…
The app is not particularly easy to navigate , it is basic and not very user friendly , there are massive delays in information updates.
24 February 2026
Reply from Quilterinvest
Thank you for sharing your feedback. I’m sorry to hear that navigating the app hasn’t felt straightforward and that you’ve experienced delays in updates - that’s not the experience we want!
If you’re open to it, we’d appreciate any specifics about where navigation feels unclear or where you’re seeing delays, as this helps us target improvements more effectively - feel free to drop us a message at support@quilterinvest.com and we'll see what we can do.
The Quilter Invest app provides a…
The Quilter Invest app provides a clean, user-friendly way for clients to view and monitor their Quilter investment accounts. The interface is straightforward, making it easy to check portfolio values, recent transactions, and performance at a glance. Navigation is intuitive, and the app presents key information clearly without overwhelming the user.
From a functionality perspective, the app works well for day‑to‑day visibility. Clients can:
View valuations and performance charts
Track contributions and withdrawals
Access documents and statements
See how their investments are allocated
It’s designed primarily as a monitoring tool, rather than a full‑service investment platform, so features such as trading, rebalancing, or making changes to investment strategy are intentionally limited. This keeps the app simple and avoids the risk of clients making unadvised changes.
Security features, including biometric login, add reassurance that personal and financial information is protected.
18 February 2026
Reply from Quilterinvest
Thank you for taking the time to share such a clear and thoughtful review. It’s always fantastic to hear from someone who’s explored the app in detail.
Your comments on day‑to‑day visibility & app security are exactly the kind of insight that helps us understand what’s working well and what our users like!
Thanks again for such a considered review. If you ever have further thoughts or suggestions, we’d be glad to hear them. Don't hesitate to get in touch if you ever need any support!
The app is efficient
The app is efficient, with good sign in options to save time whilst remaining secure. Well laid out and so far, reliable.
17 February 2026
Reply from Quilterinvest
Thanks so much for your 5-star review and your kind words about the app. We’re happy you had a positive experience and appreciate your feedback. We're always here if you need us, and thank you for choosing Quilter Invest!
Trade wasn’t placed
Trade wasn’t placed, so spoke to customer service who had never heard of Quilter Invest and that they didn’t offer this service and only deal with customers who have financial advisors.
23 February 2026
Reply from Quilterinvest
Thank you for sharing this - it sounds like a very frustrating experience, and we’re sorry you were given confusing information.
It appears you may have reached the main Quilter Customer Service line rather than the support team for the Quilter Invest app. Quilter and Quilter Invest are part of the same group, but we operate different services, and the advisers you spoke to would not have visibility of Quilter Invest app activity or trading functions. That’s why they advised that they only deal with customers who work through financial advisers.
If you ever have an issue with a trade or anything within the Quilter Invest app, the best route is to contact the dedicated Quilter Invest support team directly through the app or via support@quilterinvest.com where we'll be able to help straightaway.
Easy to sign up and get verified.
20 February 2026
Reply from Quilterinvest
Thanks so much for your 5-star review - so glad to hear that your sign up and verification was a smooth and easy process, that's what we hope to hear! Don't hesitate to reach out if you ever need support, we're always just a message away. Thanks again for choosing Quilter Invest, we're happy to have you with us.
I'm not the best with tech but…
I'm not the best with tech but everything was so easy to set up! I had a question which I emailed to support which was sorted out straight away thanks to Joy!
Loving the app so far and looking forward to watching me ££ grow!
5 February 2026
Unprompted review
Reply from Quilterinvest
Thank you so much for your wonderful feedback, Sarah! We’re delighted to hear that Joy went above and beyond to assist you. Her dedication reflects the level of service we aim to provide. We appreciate you taking the time to share your experience. If you ever need further assistance, we’re always here to help. Thanks again for choosing us!
Reply from Quilterinvest
Thanks for your 5-star review! We are thrilled to hear that you found our app easy to navigate. Delivering a smooth experience is always our goal.
If you ever need any assistance or have questions, we are here to help.
Very efficient customer service team…
Very efficient customer service team who were able to solve my issue
2 January 2026
Unprompted review
Reply from Quilterinvest
Thanks so much for your 5-star review, Sue! I am really glad to hear we were able to resolve the issue you were having efficiently. We always want to ensure the best service we can for our customers. Reach out if you need us!
Great customer service
The customer service team were superb. Very professional, prompt and helpful.
The Quilter app however, could be a little more helpful. Compared to other financial apps, this lacks clarity on ‘where to’ and ‘how to’ needs more work.
As the customer service team steered me right, 5 stars to them!
17 December 2025
Unprompted review
Reply from Quilterinvest
Thanks so much for your 5-star review and your kind words about our customer service team! We’re happy you had a positive experience and appreciate your feedback on the Quilter app. Your suggestions help us improve, so I'll pass on your feedback to the relevant team. We're always here if you need us!
Easy to add money picking an investment…
Easy to add money picking an investment a little awkward account security very good a little bit long winded
17 December 2025
Reply from Quilterinvest
Thank you for sharing your feedback! We’re pleased to hear that adding money was easy and that you value our account security. We understand you found the security process a little awkward, and we’ll review how we can make this experience more user-friendly while keeping your account safe. Your input is really helpful for us to improve!
…Issue with App resolved with advice.
I emailed just as they were closing on Friday but still received an immediate response.
When the issue remained other solutions were suggested which worked The very helpful Joy stayed for over an hour to help me which I thought was exemplary service.
I opened this Isa around three years ago and have received good results the app is simple and fun to use and would recommend wholeheartedly.
Pete small investor
12 December 2025
Unprompted review
Reply from Quilterinvest
Thank you so much for your wonderful feedback, Pete! We’re delighted to hear that Joy went above and beyond to assist you. Her dedication reflects the level of service we aim to provide. It’s great to know that you’ve had positive results with your ISA and that you find the app simple and enjoyable to use.
Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever need further assistance, we’re always here to help. Thanks again for choosing us!
Reply from Quilterinvest
Thank you for your feedback! We are so pleased to hear that you found it easy to invest and set up with us. Providing a simple and reliable experience is what we strive for, and it is great to know that you feel confident with us!
Reply from Quilterinvest
Thanks for your 5-star review! We are thrilled to hear that you found our service fast and efficient. Delivering a smooth experience is always our goal.
If you ever need any assistance or have questions, we are here to help.
Reply from Quilterinvest
Thank you for your 5-star review! We are so glad to hear that you enjoy the regular updates. Keeping our customers informed is very important to us, and it is great to know this adds value to your experience.
If you ever have any suggestions or need assistance, we're always here to help.
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