Harvey Norman Ireland - Swords Reviews 

1,188
TrustScore 4.5 out of 5

4.4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I have just purchased a Haier fridge/freezer from Airside branch and had to leave a top notch review for the delivery guys Daniel and Adam. They were truly professional and experts at what they do! Da... See more

Company replied

Rated 5 out of 5 stars

Paul and Martin rang in advance and arrived within the time window promised. They were very friendly and efficient delivering and setting up. They took away as packaging and left everywhere clean.... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at Harvey Norman. The staff were friendly, helpful, and made the whole shopping experience very easy. A special mention to Subbu, who was extremely helpful, knowledgeable, and... See more

Company replied

Rated 1 out of 5 stars

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Swords

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland

  • 01 8909900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4-star
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1-star

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4.4

All reviews

(1,188)

9,051 reviews in the last 12 months

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Rated 5 out of 5 stars

I had difficulty setting up the health…

I had difficulty setting up the health watch ide purchased online so I called into the Airside store to look for help. The cashiers were friendly, curtious and immediately transferred me to their in-store help desk. Again a friendly and curtious staff member worked his way through the process of pairing my new watch with my phone. It was not straight forward, there is no way myself or my husband could have negotiated the process. Thank you for your kindness, patience and help. The cashiers and help desk were exemplary. Thank you one and all.

2 June 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Carmel,

We are so happy to hear about your positive experience at our Airside store! It is wonderful to know our team could assist you with setting up your health watch. We appreciate your kind words about their patience and helpfulness. Thank you for sharing your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Installation of our appliances was very…

Installation of our appliances was very well done by Tommy! He went above and beyond and was very helpful with tips etc. Great delivery & service.

5 June 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We're happy to hear that the appliance installation was very well done. We appreciate your kind words about the helpful tips and great service.

Kind Regards,
Conor

Rated 5 out of 5 stars

Received two texts and a fone call…

Received two texts and a fone call advising approximate delivery time.
Two extremely friendly and courteous gentlemen arrived well within the advised time and promptly installed the new washing machine and removed the old one.
I would highly recommend this delivery service.
Michael,
Portmarnock.

4 June 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Michael,

We are so pleased to hear about your positive delivery experience with our team. It's wonderful to know our colleagues were friendly and efficient. Thank you for your kind recommendation!

Kind Regards,
Conor

Rated 5 out of 5 stars

Excellent Service and Expert Guidance for Our New Home

Here's a review you can post:

We had an excellent experience with Harvey Norman from start to finish. The delivery team was professional, punctual, and handled everything with great care. The entire process was smooth and hassle-free.

A special thanks to Saji for his outstanding customer service. He took the time to understand our needs and helped us choose the right electronics for our new home. His knowledge, patience, and genuine willingness to help made the whole shopping experience enjoyable and stress-free.

Thank you, Harvey Norman, and especially Saji, for the excellent service. Highly recommended!

4 June 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Akhil,

We're so pleased to hear about your excellent experience with us from start to finish. It's wonderful to know our delivery team was professional and punctual, and that a team member provided outstanding customer service, making your shopping enjoyable and stress-free. Thank you for your kind recommendation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Greatly discounted price

Greatly discounted price. Super fast courier delivery and easy online ordering..... Thank you.

29 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi William,

We're so pleased you found our prices great and ordering online easy. We appreciate your kind words about our fast delivery!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great

Great
Smooth

30 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Richard,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good advice at the store from sales…

Good advice at the store from sales person. Very good delivery service and took recycle box away. Also they spotted a small leak while washing machine being plumbed in. Just helpful and a smooth service from store to door

29 May 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Gillian,

We're so pleased to hear about your positive experience, from the helpful advice in-store to the excellent delivery and recycling service. We're glad our team spotted the leak and provided a smooth service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I came in to get some photos printed

I came in to get some photos printed, and the in-house team were excellent Siobhan and her other female colleague could not have been more friendly and accommodating. I wish them both well and photo Centre and Harvey Norman are lucky to have them.
Many thanks,
Martin

3 June 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Martin,

We are so pleased to hear about your excellent experience with our photo team. We truly appreciate your kind words and positive feedback. Thank you for sharing!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Installation by Daniel and Declan

Daniel and Declan went above and beyond with a tricky integrated dishwasher installation.
They went to great effort to make sure the appliance was installed perfectly and also evicted an unwanted visitor from under the sink (RIP mini mouse).
Two lovely guys, very professional and friendly.

2 June 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Carmel,

We're happy to hear our team went above and beyond with your dishwasher installation, ensuring it was perfect. We appreciate your kind words about their professionalism and friendliness.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I asked for an invoice with my company…

I asked for an invoice with my company name and vat amount and HarveyNorman couldn't provide me one. They shared 2 invoices with me, one had my company name and the other had the vat amount but I wanted one invoice to have both the information.

Update: After posting this review, the store called me and sorted out the invoice issue. Therefore, I am updating the review to 5 stars now.

27 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We appreciate you bringing this to our attention. We sincerely regret any inconvenience caused by the invoice issue and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

Rated 5 out of 5 stars

Delivery service

27 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We’re delighted to hear that you had a positive delivery experience. Thank you for your review!

Kind Regards,
Conor

Rated 5 out of 5 stars

Very nice

Very nice........ its very quickly

26 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Rodrigo,

We're glad you enjoyed your experience. We appreciate your positive feedback.

Kind Regards,
Conor

Rated 2 out of 5 stars

Very poor i bought the iphon clik and…

Very poor i bought the iphon clik and collect next day for gifet for birthday next day after 2 days said emiled that taxt 7 days to collect what is that not make sanence

28 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Tarekue,

We appreciate you sharing your experience. We are sorry the collection timeframe caused confusion, especially for a birthday gift. We are reviewing our communication process.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Daniel and Declan who installed a…

Daniel and Declan who installed a fridge freezer and a washing machine and were very professional and polite

30 May 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi John,

We appreciate you sharing your positive experience. We're happy to hear our team was professional and polite.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ordered for collection

Ordered for collection. It was ready really fast and no problems collecting it.

27 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Miriam,

We're glad to hear your collection was fast and problem-free. Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I was on crutches as have a broken knee…

I was on crutches as have a broken knee cap and when the lads came to drop my fridge they took extra time trying to get my appliance set up .

29 May 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Joyce,

We're so glad to hear our team went above and beyond to assist you with your new fridge setup. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Prompt service

Prompt service

26 May 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Rufus,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our online service.

Kind Regards,
Kevin

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