Harvey Norman Ireland - Naas Reviews 

Brilliant service, click and collect was really fast in & out in a few minutes. I use harveynorman.ie for all my electrical appliances, if theres a problem with anything they'll help you out fantastic service

Click snd collect in Naas, despite getting an email to say it was ready for collection, I had to wait half an hour.

I bought watch online with shop collection but I didnt receive an email confirmation

Really pleasant and very efficient.

Lads who delivered could not do enough for us ..Excellent workers

The product i ordered was packed and dispatched very quickly, the next day and i do appreciate that.

Lovely staff, super helpful and kind, my daughter loves the balloons ❤ Lots of quality items. Top notch!

Ben and Ivor were very friendly and helpful.

The customer service has been excellent from the moment I booked the delivery. Neil, Stephen, and Dave—who returned to complete the washing machine installation—were fantastic. They coordinated everything smoothly and genuinely helped me throughout the process. Prices may vary between shops, but experiences like this truly make the difference when deciding where to shop again.

The furniture was the perfect size for what I wanted

Very nice yo deal with and fast services 👌

Realiable and efficient, on time and in the time frane promised for delivery, thank you.

Always a pleasure dealing with the staff in naas store, worth the drive.

We have recently had a dishwasher delivered and installed, as well as an American fridge freezer delivered. Lucky for us, Thomas was assigned on both occasions which meant we (and our dog) were met with the friendliest interaction and best service. Our home and new products were treated with the greatest of care. Thomas gave us all the relevant info needed in relation to our appliances and support and we are super happy. Delivery was also really fast. Thank you Thomas and Team!

Had to wait a very long time to get west I ordered online

Excellent communication, arrived earlier than expected, put the new dryer in the kitchen where we wanted it, played with the dog, and took the old dryer away. checked all the paperwork to make sure all was good. Very polite and courteous

I ordered and paid for an oven in December and received notification that due to issues in the warehouse, there would be a 14 day delay. The reason I ordered an oven was because the previous one no longer worked. So, I waited through 14 days and after not getting any further updates, I contacted them to ask for an update. I received a reply that the item was still out of stock, this was the first time I’d been notified that the item was out of stock and they would contact me when it was back in stock. Had I been informed it was out of stock when I ordered, I would have ordered a different one or gone to another retailer. Last week I received notice that my oven would be delivered this week. The delivery went smoothly, but I’m still not happy waiting almost 3 months on my oven with no contact that wasn’t initiated by me, bar the initial message of a 14 day delay.

The delivery team were very punctual efficient and friendly.

Thanks so much

Very negative experience in the Naas store

Had to return an expensive Coffee Machine 3 Months old.Naas store Manager was very rude and insisted it would have to be sent off to be assessed for 'customer misuse'. I tried to discuss my Consumer Protection rights and was told that my rights did not outweigh theirs !

A complaint has been made and is being dealt with internally apparently. If there is a manufacturing fault with the product the matter can be resolved ? Go figure

Purchase with this company at your own risk because you will be put through the ringer if anything goes wrong with it. So now I'm stuck without a machine until they can see if I broke it myself ! If surprise surprise this is what they determine, I will have to pursue this further by other means for redress.

Buy from somewhere else where you might receive better customer service and the presumption of honesty. If you bring a product back that stopped working after 3 months, then it's not fit for purpose.